How to Steer a Conference Call Like a Champ
The awkward silences. The everyone-talking-over-everyone. Here's how to take control.
Leading a conference call is just like leading any other meeting, only you’re not able to see if people are engaged. You’re not able to tell if you’re leading it effectively. You can’t depend on body language to communicate your engagement level, and you’re not able to read the body language of others. What this reality demands is your usual mode of leadership accented with a slight mechanical bearing.
If you are normally freewheeling, focus a little more than you’re used to. If you are normally sunny, let a few clouds in. If you are normally inclined to ask everyone in the room how their weekend was, maybe don’t
