Bloomberg Businessweek

People Automation

Why is job creation so strong this late in the expansion? It’s the technology, stupid

It’s another day at the emergency room of MedStar Washington Hospital Center in the nation’s capital. Patients are streaming in on foot and on stretchers. “I used to stand right here,” says Dr. Ethan Booker, pointing to the spot near the door where he once kept watch as Physician in Triage. The PIT’s job is to grade human damage. It’s an emotional tug-of-war: Somebody needs you, but somebody else coming through the door may need you even more.

Technology that Booker helped develop has transformed the way the ER triages patients. When Dr. Jasmine Malek works as the PIT, she’s not even in

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