Indianapolis Monthly

HEALING TOUCHES

HOSPITALS, PHYSICIAN OFFICES, AND SPECIALTY CENTERS are places we go to get better physically. But, let’s face it, no one really enjoys being a patient. Our past experiences may have been inconvenient, annoying, or even scary. Times have changed, though. Healthcare providers are striving to meet the emotional and practical needs of clients and their families as well.

CONVENIENCE FACTOR

“Our focus is to have everything a patient might need in one place,” says Anjie Britton, marketing leader for Community Health Network and Shelbourne Knee Center. “There’s no need for the patient to go anywhere outside the building. Everything—the doctor’s offices, physical therapy, billing—it’s all here.”

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