New Zealand Listener

Laughing matter

When Shelley van der Krogt was training to be a nurse in the late 1990s, her lecturers told her not to joke with patients. “It was seen as inappropriate and unprofessional.”

But, once she graduated, it didn’t take her long to realise that humour is a useful tool that can help patients feel more comfortable and make it easier for them to cope with difficult and sometimes humiliating

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