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    Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit: Ways to Foster Loyalty in Guests
    Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit: Ways to Foster Loyalty in Guests
    Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit: Ways to Foster Loyalty in Guests
    Audiobook51 minutes

    Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit: Ways to Foster Loyalty in Guests

    Written by Gerry MacPherson

    Narrated by Gerry MacPherson

    ()

    About this audiobook

    This book is designed for a hospitality property owners/managers who do not have the benefit of a ready-made organizational structure, branding & marketing.  

    Have you ever asked yourself any of the questions?

    “How can I get more guests?”

    “How can I encourage my guests to return?”

    “How can I organize my business so I don’t have to be there 24/7?”

    “How can I find & keep the right employees?”

      “How can I market so I reach my target clientele?”

    “How does my property compare to my competition?

    This book will give you the resources to help you clear common hurdles many hospitality property owners & managers face.

      What type of owner/manager you are: A business opportunist, a supervisor or a skilled worker.

    How to set a plan to achieve your goals.

    Why you need & how to create a hospitality property strategy. 

    The importance of customer service along with proven tips & techniques you can use to impress your guests.                                       

    How to improve your chain of service.

    Marketing strategies that work.

    The importance of social media & how to benefit.                                   

    How to WOW your guests.

    I want to contribute to a strategic vision for every hospitality property wishing to create a happy & fulfilling experience for their customers & employees.

    LanguageEnglish
    PublisherKeystone HDC
    Release dateJul 8, 2019
    ISBN9781987184921
    Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit: Ways to Foster Loyalty in Guests
    Author

    Gerry MacPherson

    Gerry MacPherson is a travel authority with decades of hotel, resort, inn and bed & breakfasts visitation experience. He has spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers. This knowledge has given him a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.

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