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Jim Kalbach
Jim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy. He is currently Head of Customer Experience at MURAL, the ...view moreJim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy. He is currently Head of Customer Experience at MURAL, the leading online whiteboard. Jim has worked with large companies, such as eBay, Audi, Sony, Elsevier Science, LexisNexis, and Citrix.
In 2007, Jim published his first full–length book, Designing Web Navigation (O'Reilly, 2007). His second book, Mapping Experiences (O'Reilly, 2016), focuses on the role of visualizations in strategy and innovation. He blogs at experiencinginformation.com and tweets under @jimkalbach.view less
Books by Jim Kalbach
The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs Collaborative Intelligence: The New Way to Bring Out the Genius, Fun, and Productivity in Any Team Rating: 0 out of 5 stars0 ratings
Audiobooks by Jim Kalbach
Collaborative Intelligence: The New Way to Bring Out the Genius, Fun, and Productivity in Any Team Rating: 0 out of 5 stars0 ratings