Hire and Keep the Best People: 21 Practical & Proven Techniques You Can Use Immediately!
By Brian Tracy
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About this ebook
From corner cubicle to corporate suite, managers today say their biggest concern is the competition for talent. The critical constraint on the growth and success of any business is the ability to attract and keep excellent people. Unfortunately, very few managers have been thoroughly trained in the process of personnel selection.
In this book, Brian Tracy draws on over 20 years of training managers in the art of employee selection to pinpoint the 21 most important, proven principles of employee recruitment and retention. In a single, brief, easy-to-read volume, Tracy summarizes the essential information every manager must know to attract the most capable, committed employees and to make sure they continue to be active contributors to the company for years to come.
For each of these 21 techniques, Tracy explains the underlying principle and offers an Action Exercise that enables readers to apply the technique immediately and see the results for themselves. Filled with proven, practical knowledge, Hire and Keep the Best People distills years of hard-won wisdom into a quick and easy set of techniques, offering managers effective steps they can take today to find, select, hire, orient, train, and retain the best people for their business.
Brian Tracy
Brian Tracy is Chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations. He is the top selling author of over forty-five books that have been translated into dozens of languages. Brian is happily married and has four children. He is active in community and national affairs, and is the President of three companies headquartered in Solana Beach, California.
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Reviews for Hire and Keep the Best People
6 ratings3 reviews
- Rating: 5 out of 5 stars5/5Great book, it will certainly help my company, especially since we're at an early stage and we want to start off right!
- Rating: 5 out of 5 stars5/5Great book. As all are. I have learned a lot
1 person found this helpful
- Rating: 5 out of 5 stars5/5I read the book in Romanian, but the translation seems pretty good. We are in the process of selection for Outdoor Holidays® and I remember I had the book on teh shelf for some time. I spent few hours reading it and for sure don't regret. Very easy reading; captivating, easy to understand and striped down to essentials. No useless yada-yada, no complicated math formulas, just what you need. Maybe to simple for a recruiter, but for a small business owner who just want to improve the recruitment process in the company and doesn't have time to read a lot theory , is just fine.
1 person found this helpful
Book preview
Hire and Keep the Best People - Brian Tracy
HIRE
AND
KEEP
THE
BEST PEOPLE
BOOKS BY BRIAN TRACY
Advanced Selling Strategies
Eat That Frog!
Effective Leadership
Focal Point
Get Paid More and Promoted Faster
The Gift of Self-Confidence
The Great Big Book of Wisdom
Little Silver Book of Prosperity
Mastering Your Time
Maximum Achievement
The 100 Absolutely Unbreakable Laws
of Business Success
The Peak Performance Woman
The 21 Success Secrets of Self-Made Millionaires
Personal Achievement
Success Is a Journey
Successful Selling
A Treasury of Personal Achievement
Universal Laws of Success
COAUTHORED BY BRIAN TRACY
Speaking Secrets of the Masters
Insights into Excellence
HIRE
AND
KEEP
THE
BEST PEOPLE
21 PRACTICAL AND PROVEN TECHNIQUES
YOU CAN USE IMMEDIATELY
BRIAN TRACY
Hire and Keep the Best People
Copyright © 2001 by Brian Tracy
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed Attention: Permissions Coordinator,
at the address below.
Ordering information for print editions
Quantity sales. Special discounts are available on quantity purchases by corporations, associations, and others. For details, contact the Special Sales Department
at the Berrett-Koehler address above.
Individual sales. Berrett-Koehler publications are available through most bookstores. They can also be ordered directly from Berrett-Koehler: Tel: (800) 929-2929; Fax: (802) 864-7626; www.bkconnection.com
Orders for college textbook/course adoption use. Please contact Berrett-Koehler: Tel: (800) 929-2929; Fax: (802) 864-7626.
Orders by U.S. trade bookstores and wholesalers. Please contact Ingram Publisher Services, Tel: (800) 509-4887; Fax: (800) 838-1149; E-mail: customer.service@ingrampublisherservices.com; or visit www.ingrampublisherservices.com/Ordering for details about electronic ordering.
Berrett-Koehler and the BK logo are registered trademarks of Berrett-Koehler Publishers, Inc.
First Edition
Hardcover print edition ISBN 978-1-57675-169-5
PDF e-book ISBN 978-1-60994-186-4
IDPF e-book ISBN 978-1-60994-607-4
2012-2
Copyediting and proofreading by PeopleSpeak.
Book design and composition by Beverly Butterfield, Girl of the West Productions.
This book is fondly dedicated to my good friend,
partner, business associate, and all-around
excellent executive, Cam Framer, from whom
I’ve learned so much about the art and
science of management.
Contents
Preface
Introduction: The Critical Skill
1 Make Selection Your Top Priority
2 Think Through the Job
3 Write Out the Job Description
4 Cast a Wide Net
5 Interview Effectively
6 Look for the Best Predictor of Success
7 Probe Past Performance
8 Check Resumes and References Carefully
9 Practice the Law of Three
10 Make the Decision Properly
11 Negotiate the Right Salary
12 Start Them Off Right
13 Start Them Off Strong
14 Solve Problems Quickly
15 Improve Performance Professionally
16 Assume the Best of Intentions
17 Satisfy Their Deepest Needs
18 Practice Participatory Management
19 Make Them Feel Important
20 Create a Great Place to Work
21 Focus on Your People Continually
Conclusion: Putting It All Together
Learning Resources of Brian Tracy International
Index
About the Author
Preface
This book is for every manager, supervisor, entrepreneur, or executive who has ever had to hire people as part of his or her job. In each chapter, you will learn key ideas, methods, and techniques that you can use immediately to hire better people and improve their job performance once they begin and ever afterward.
Most people become managers accidentally. As the result of success, experience, promotion, or necessity, they find themselves responsible for the work of others. They have to find, interview, hire, and assign people whose work performance determines their own success. Their pay and promotion depend on the way that the people they have chosen do their jobs.
None of us is properly prepared in advance to select and keep the best people. It is both an art and a skill that can be learned only in the crucible of experience—and as the result of numerous mistakes. Often we look upon a vacancy as a problem to be solved as quickly as possible so we can get back to our real
jobs. We overlook the fact that selecting the right people is at the core of our real jobs.
Once they have hired someone, rightly or wrongly, many managers are unclear or unaware of exactly what they can do and say to the employee to build and maintain loyalty, commitment, and enthusiasm for the job and the company. As a result, they often do and say things that hurt productivity and performance instead of increasing it.
If you recognize yourself in this description, this book is for you. It gives you a series of time-tested, proven strategies that work quickly to improve your performance in hiring good people in the first place and then getting the best out of them once they have started work.
You won’t find any great breakthroughs or secret formulas in the pages ahead. There are no abstract theories or complex systems. What you will learn are practical principles that are simple and fast acting. They will equip you to get better results from the first minute you apply them.
Most managers, no matter how experienced they are, do not know or do not practice these principles. They hire in a random fashion, relying on intuition and superficial clues from the candidates. They are uncomfortable with the process and try to get it over with as quickly as possible.
Once they have hired someone, they manage and motivate the employee in a random and haphazard way. Many managers actually look upon these interpersonal activities as distractions from their busy schedules, to be completed quickly so they can get back to work.
As you read this book, your attitude toward hiring and retention will change in a positive way. You will learn how to become an excellent manager in these key performance areas that determine your success in your career more than anything else you do. In one hour of reading, you will come up to speed on the critical ideas of hiring and keeping people practiced by the best managers in the best companies everywhere.
By faithfully referring to this book and by practicing the principles you learn, you will become one