Conflict Management for Security Professionals
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About this ebook
- Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers
- Incorporates classroom and field-tested conflict resolution concepts, models, and approaches
- Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization
Andrew A. Tufano
Andy Tufano has worked in the security industry since 1977. He holds a master’s degree from California State University at Fullerton. Over the past 25 years, Andrew has held various positions in the security industry including: uniformed security officer, loss prevention investigator, security company owner (PPO), security trainer, and security consultant. Andy has major clients in the healthcare and college campus industries. He holds various security industry weapons instructor and end-user certifications such as baton, firearm, and Taser. He is an active member of the International Association for Healthcare Security & Safety (IAHSS). Andy has created several business ventures including Goldstar Security LLC, Goldstar Tactical Training, and The Force Decisions Institute. He is also a prolific writer and has been a featured speaker at ASIS and IHASS events. Andy is a recognized subject matter expert (SME) in private person use-of-force. Andrew is an experienced college educator and currently teaches at a public southern California college.
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