Facilitating Strategic Planning Meetings: A Strategy Consultant's Guide
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About this ebook
The person responsible for facilitating a strategic planning meeting faces a multi-dimensional challenge. Certainly, he or she must keep the planning team on track so that their resultant product is a viable, implementable strategic plan. The facilitator must also assure that a room full of highly opinionated individuals will set aside their day-to-day tasks to focus on their organization’s most critical, long-term issues. And often, the facilitator must guide the planning team’s discussion of critically important, though highly sensitive issues.
This is the challenge which author Bill Birnbaum faced in 1980 when he launched his strategy consulting practice. As there existed no book which would help him navigate this complex challenge, he developed a number of his own methodologies. Since 1980, he has successfully used those methodologies to facilitate strategic planning meetings for hundreds of client organizations. It’s ironic in a way, that a third of a century later, Bill has written the book which he searched for in 1980. Here you have, in some 24,000 words and 20 diagrams, the essence of what Bill has learned in successfully facilitating strategic planning meetings during these last three decades.
From this book, you will learn:
•The one question to ask at the very start of your strategic planning meeting – to initiate lively, strategic-level discussions among your planning team members.
•How to get your strategic planning team to focus on their organization’s key strategic issues and avoid getting bogged down in tactical details.
•The two criteria to use in determining whether or not a suggested internal strength is really an internal strength – so that the strength can later be successfully used to support your strategy.
•How to be sure that a suggested internal weakness is really an internal weakness. For all too often strategic planning teams confuse weaknesses with symptoms of weaknesses. Remember – you can‘t fix a symptom. And before you can fix a weakness, you first have to identify that weakness.
•A valuable tool for consolidating your strategic planning team’s diverse opinions about their organization’s mission statement. In fact, you’ll learn how to facilitate your planning team’s development of their mission statement in three hours or less.
•How to avoid the common mistake of confusing an external opportunity with a strategy.
•How much detail to include in your strategies. For too much detail will present a problem; too little detail will present a worse problem.
•Why and how to challenge your planning team members when they’re setting due dates for their strategies.
•A suggested table of contents of the written strategic plan.
•Options for communicating the resultant strategic plan to others in the organization.
This book serves as a guide for those responsible for facilitating strategic planning meetings. You’ll find it to be equally helpful for both the internal “strategic planning person,” and the external strategy consultant. Whether internal or external, the facilitator faces the multi-dimensional challenge of guiding the organization’s strategic planning team through the process of developing a viable, implementable strategic plan. Bill Birnbaum’s time-tested methodologies will be of help to you.
Bill Birnbaum
For over three decades, I’ve worked with senior management teams helping them develop a shared strategic vision for their organization and then turn that vision into a sound business strategy. For 20 years, I published and edited the Business Strategies Newsletter. I’ve authored a number of strategy books including “Strategic Thinking: A Four Piece Puzzle,” currently in its fifth printing. Also for 20 years, I taught strategy courses for the American Management Association including: •The Strategic Planning Course •Strategy Implementation (I developed this course for the AMA) •Thinking and Managing Strategically I also developed The Strategic Planning WorkshopTM, a hands-on program to prepare senior management teams to develop their strategic plan. I’ve conducted that program for hundreds of organizations and thousands of senior and mid-level managers. I’ve served on the board of directors for three high-growth corporations, all of which were acquired per the plan I help them develop. •ISR Corporation •Trans-met Engineering •Woodroof Laboratories I’m certified as a Certified Management Consultant (CMC) by the Institute of Management Consultants. I hold a Bachelor’s Degree in Electrical Engineering and a Master’s Degree in Business Administration. In 2007, I lived and worked as a business consultant in Abancay, Peru, helping entrepreneurs and university students stimulate economic development in this poor region of the Peruvian Andes. I lectured at both UNAMBA and UTEA Universities and wrote for Nuevo Management Journal. I speak, read and write Spanish, and have traveled extensively in Spain, Mexico and South America. Now semi-retired, I work with a few select clients from time to time. I continue to write on the subject of business strategy development and implementation and also offer critique of strategic plans and strategic planning processes.
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Facilitating Strategic Planning Meetings - Bill Birnbaum
Facilitating Strategic Planning Meetings:
A Strategy Consultant’s Guide
Bill Birnbaum
Douglas Mountain Publishing
www.DouglasMountain.com
Facilitating Strategic Planning Meetings:
A Strategy Consultant’s Guide
Copyright 2016 William S. Birnbaum
ISBN: 978-1-932632-04-0
All rights reserved. No part of this book may be reproduced or transmitted in any form, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system without the written permission of the publisher.
Contents
Introduction
Opening Remarks
Overview of the Strategic Planning Process
Your Role as Facilitator
KSF – The Surprise Question
Situation Analysis – Where are we today?
Developing Your Mission Statement
Setting Quantified Objectives – Where do we wish to arrive, and when?
Planning Assumptions
Strategies – How do we get from here to there?
The SWOT Matrix™
About Your Strategies
Two Critical Closing Questions
Conclusion
Appendix A: Frequently Asked Questions about the Mission Statement
Appendix B: The Written Strategic Plan
Appendix C: The Opportunity Grid™
About the Author
Other Books by Bill Birnbaum
Introduction
Back in 1980, when I launched my career as a business strategy consultant, I searched high and low for a book which would guide me in facilitating strategic planning meetings. Sadly, and surprisingly, I found nothing of value.
Oh sure, I found books offering a very general overview of strategic planning. Suggesting that the process begin with an examination of the organization’s strengths, weaknesses, opportunities and threats. And suggesting that the planning team develop a mission statement.
But I found nothing that aided the facilitator in:
Convincing a team of five, seven or eleven highly-opinionated people to set aside their tactical, day-to-day concerns and instead think strategically about the longer-term issues of their organization
Getting the planning team to deal constructively with very important, though highly sensitive issues
Consolidating the planning team’s diverse opinions about their organization’s mission statement
Getting the planning team to focus on key strategic issues and avoiding getting bogged down in tactical details
So without the aid of such a guide, I moved ahead on my own. During these last 36 years, I’ve accumulated a vast experience working with thousands of executives in hundreds of organizations. Through facilitation of their strategic planning meetings, I helped all to develop a viable, implementable strategic plan.
This extensive experience has taught me valuable lessons. Yes, I adapted tried and true methodologies like team planning and consensus building. But more importantly, I developed many of my own methodologies. Each of these methodologies I’ll share with you in this book. In fact, this is the book I had hoped to find 36 years ago. It’s ironic in a way, that a third of a century later, I’ve written the book that I searched for back in 1980. Here you have, in some 24,000 words and 18 descriptive diagrams, the essence of what I’ve learned while facilitating strategy sessions during the last three and a half decades.
This book will serve as a guide for those responsible for facilitating strategic planning meetings. It is equally useful for both the internal strategic planning person,
by whatever title, and the external strategy consultant. Either internal or external, the facilitator faces the multi-dimensional challenge of guiding the organization’s strategic planning team through the process of developing a viable, implementable strategic plan. I’m glad that, by sharing my extensive experience, I can be of help to you.
A couple of notes:
First, to avoid your having to repeatedly wade through reading he or she
and him and her,
throughout the book, I’ve instead written he
and him.
Second, prior to reading this book, you’ll benefit from my earlier e-book, "Preparing for Your Strategic Planning Meetings."
Opening Remarks
At the opening of your strategy session, the boss person (by whatever title) will likely want to stand up to offer a few introductory remarks. This is certainly appropriate. The boss may want to talk briefly about the organization’s recent history and to highlight its current challenges. He might also mention the importance of the strategic planning process in facing those challenges. Finally, he should also mention that strategic planning is a participatory process and that he’d like to see, and expects to see, a significant contribution from everyone in the room. Of course the boss will also want to say welcome and thanks to all on the planning team for providing input and for devoting their valuable time to the strategic planning process.
Comments by others?
Some planning teams like to launch their strategy meeting by asking all of the planning team members to express their expectations for the meeting. While this may be interesting, I don’t think that it’s especially productive. It’s up to you as the facilitator to guide their expectations. Offer them an overview of the process, tell them what they’ll be discussing during each of their three meeting days and get rolling.
Sure, some planning teams will want to start their meeting by having everyone say a few words.
And if that’s the case, you’ll have to go along with it. But I wouldn’t encourage it and if you have to deal with it, try to make it brief.
Your opening remarks
Following the boss’s opening remarks, you, as the facilitator, will need to introduce the planning team to the process in which they’re about to participate. You’ll find that the next section of this book, Overview of the Strategic Planning Process,
offers the introduction which you can thus use.
Overview of the Strategic Planning Process
Launch your strategic planning meeting with an overview of the process in which your planning team is about to engage. You can begin this overview by explaining that strategic planning addresses the three key questions:
Where are we today?
Where do we wish to arrive, and when?
How do we get from here to there?
On one of your two flipchart easels, draw the diagram as in Figure 1, below. (Note: As I explain in my earlier e-book, "Preparing for Your Strategic Planning Meeting: Ten Steps to Success," you’ll benefit from using two, rather than one, flipchart easels while facilitating your strategic planning meeting.)
The Strategic Planning ProcessExplain that the process steps which address these three key questions are, respectively:
Situation Analysis (which addresses the first question, Where are we today?
)
Objective Setting (which addresses the second question, Where do we wish to arrive, and when?
)
Strategizing (which addresses the third question, (How do we get from here to there?
)
Also explain that these three process steps, plus the additional process step of developing a mission statement, constitute the essence of the strategic planning process. These then are the process steps which your team will deal with during your strategic planning meetings.
Briefly mention that the situation analysis consists of identifying the organization’s internal strengths and internal weaknesses plus external opportunities and external threats. Point to the block diagram (see Figure 1, above) while reminding the group that situation analysis is the process step which addresses the first key question, Where are we today?
A brief mention will do at this point, for when you later