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Simple Business Advice: Focused Recommendations that Will Make You a Better Business Owner
Simple Business Advice: Focused Recommendations that Will Make You a Better Business Owner
Simple Business Advice: Focused Recommendations that Will Make You a Better Business Owner
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Simple Business Advice: Focused Recommendations that Will Make You a Better Business Owner

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You won't agree with everything in this book. That's part of the beauty of advice—you can take it or leave it. But by considering the advice in this book you will either see something in a new way, or simply be forced to reaffirm what you already thought. Either way, you will think critically about how you run your business, what you do, and why. You'll be a better small business owner as a result.

LanguageEnglish
PublisherMatthew Smith
Release dateJun 4, 2017
ISBN9780998507835
Simple Business Advice: Focused Recommendations that Will Make You a Better Business Owner

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    Book preview

    Simple Business Advice - Matthew Smith

    Table of Contents

    Title

    Author's Note

    All About Money

    Know Your Numbers

    Review Your Profit and Loss Statement Weekly

    Pay Partners Instantly

    Shop By Value, Not Price

    Be Intentional With Revenue Diversity

    Send and Follow Up on Invoices Promptly

    Think in Terms of ROI

    Establish Basic Financial Goals and Measure Them Daily

    Develop Minimums for Your Business

    Be Profit-Minded

    Marketing Matters

    Get Comfortable Promoting Your Business

    Tap into the Power of SEO

    Establish a Realistic Marketing Budget

    Trademark What’s Worth Protecting

    Don’t Stop Networking

    Publicize Your Clients’ Successes

    Be Involved with Your Community, but Don’t Give Back

    Aggregating Third-Party Content on Social Media Is Mostly Useless

    Finding Balance

    Delegate

    Work to Live, Don’t Live to Work

    Don’t Let Perfect Be the Enemy of Done

    Ruthlessly Defend Your Time

    Take Regular Vacations

    Stop Kidding Yourself About Work-Life Balance

    Make Simple Rules for Working at Home

    Respond to Email Quickly, but Don’t Trick Yourself

    Find a Good Lawyer, Build a Relationship

    Customer Relations

    Answer the Phone

    Texting Isn’t for Serious Business

    Create, Use, and Evolve Your Contract Template

    Never Do Spec Work

    You Can Only Be So Flexible with Customers

    Provide Answers, Not Just Responses

    Team Matters

    Celebrate Milestones

    Be the Best Boss You Can Be

    Care for Your Team, but Do What’s Best for the Company as a Whole

    Decision By Committee Is an Amateur Mistake

    Knowing Yourself

    Don’t Confuse Motion for Progress

    Don’t Pretend You Can Proofread Your Own Writing. Few Can.

    Start the Conversation with an Apology When You Mess Up

    Understand What Motivates You

    Be Realistic About How Busy You Are

    Do What You Say

    Manage Your Burnout Risk

    Practice The Shower Principle

    Maintain a Hobby

    Find Your Hustle

    Perform a Self-Analysis After Every Meeting

    Do Less, and Do Better

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    All Rights Reserved.

    No part of this book may be reproduced in any manner without written permission except in the case of brief quotations embodied in critical articles and reviews. For information please address Maven Publishing USA at info@maven-books.com.

    Copyright © 2017 by Matthew Smith

    Cover design and illustrations by Todd Simpson

    Published by Maven Publishing USA.

    First Edition

    For information about special discounts for bulk purchases or author interviews and appearances please contact Maven Publishing at info@ maven-books.com.

    ISBN-13: 978-0-9985078-1-1

    Author’s Note

    You won’t agree with everything in this book. That’s part of the beauty of advice; you can take it or leave it. But by considering my advice, you will either see something in a new way or simply be forced to reaffirm what you already thought. Either way, you will think critically about how you run your business: what you do and why you do it. You’ll be a better small business owner as a result, and that’s the true goal of this book. Advice is easy to come by because most people have an opinion on most topics, but brief, actionable advice that’s practical, thought-provoking, and easy to implement isn’t so plentiful.

    Working with small business owners around the country—in various industries and with different approaches—has provided me with a unique perspective regarding the strengths and struggles that most small business owners face. I hope that by distilling that diverse experience and years of insights into practical advice, I’m able to help small business owners like you.

    Each of the following chapters is short and focuses on a single topic. There’s no specific order to the chapters, nor is there any meaningful connection between them. So, skipping around or reading just a few chapters at a time won’t diminish your experience in any way. Some chapters also include comments from other business owners and entrepreneurs. In some cases, their opinions match with mine. But sometimes they don’t. There are also a few guest-written chapters sprinkled in here and there. My goal with the guest chapters and comments is to provide alternative points of view, more for you to think about, and a richer reading experience.

    Simple Business Advice started as a column in Businessing Magazine in 2014. I loved the idea of providing short, actionable advice and opinion for small business owners and entrepreneurs. The articles have been quite popular with readers, and people who know me always say they can hear my voice when reading them. So, given that feedback, I decided to expand the idea and write this book. I hope you find it informative, useful, and maybe even a little entertaining.

    One disclaimer: I am far from perfect. In fact, I can’t even follow my own advice 100% of the time. Many of the chapters are based on things I’ve observed in other business owners, while some are based on my own weaknesses or areas where I’ve found improvement to have a great impact on success. I hope you find fresh ideas and encouragement in my advice.

    All About Money

    | 1 |

    Know Your Numbers

    Ever watch Shark Tank? I love that show. During the first couple of seasons, there were a lot of business owners who were mercilessly rebuked for not being able to answer simple questions about the financial health and costs of their company. In later seasons, business owners have learned to be ready and have their numbers in mind before their pitch.

    Ready for some fun? Let’s put you on the spot. Answer these questions right now.

    How many customers will you have this year?

    What percentage of your business is repeat customers?

    What’s your projected revenue for this year?

    On that revenue, what will your net profit be?

    What is your most profitable product or service?

    These are very basic questions that every business owner should be able to answer without looking at anything. I don’t expect you to have these exact figures ready to recite, but you should have pretty close approximations in your head at all times. If you don’t, I’d say you need to get a better pulse on the financial health of your business. My suggestion? Fix it. Today.

    And, don’t worry. I won’t tell anyone.

    If you were able to answer these questions without cheating (like opening QuickBooks), congratulations! Keep it up!

    | 2 |

    Review Your Profit and Loss Statement Weekly

    Are you familiar with the profit and loss (P&L) statement? Many of the small business owners I know really haven’t spent much time understanding critical financial reports like the P&L.

    Review your P&L statement every week. Seriously, every week. For larger companies or those with more transactions, you may want to look more often. But never less.

    Start by looking at your net income, the last line on the P&L. There are two things to consider. First, is the net income positive (in the black) or negative (in the red)? Obviously, you’re looking for a positive number here. Second, keep a mental (or written) note as to what the net income typically is. Having a typical net income number gives you a quick way to spot trends. Is the number going up each time you check in? Is it going down? Or is there a temporary spike?

    In order to easily compare numbers, you need to select the date range for the report. I recommend starting with a month-to-date report and a monthly report. Along with a year-to-date (YTD) report, those should provide a quick look at how things are changing each month, how the current month is stacking up, and how the YTD compares to the previous one. Compare the net income from month to month and year to year to find trends and identify seasonal patterns.

    When you spot an atypical net income, you need to take a closer look. Dig deeper, looking at spending across various categories, and be aware of how overhead categories are trending. Are you spending too much on company events, office supplies, or meals and entertainment? Watch what happens with payroll and related taxes over time. Are revenues up or down, and how has that affected the bottom line?

    You probably already track your bank balances and maintain certain

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