Essential Charity KPIs
By Bernie Smith
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About this ebook
If you are looking for a clearly defined and explained set of charity KPIs, this is the guide for you. Each KPI entry includes a full description, worked example, formula and typical data sources. Many of the definitions for more complex KPIs also include advice for dealing with common problems and mistakes. The KPIs included are part of the ROKS ExpressTM KPI selection approach, so are designed to integrate perfectly with other KPIs from the series ('Essential KPIs' books, or 'Getting Started with KPIs’ - the full manual for the ROKS ExpressTM approach). The KPIs in this book have been developed by Bernie Smith, founder of Made to Measure KPIs. Bernie has over twenty years experience helping companies grow and succeed through the effective use of performance measurement and practical improvement techniques. His hands-on experience spans aerospace, banking, manufacturing, defence, e-commerce and healthcare. Prominent clients include HSBC, Airbus, Barclays and UBS.
Bernie Smith
Bernie coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision making. Frustrated by the random way in which performance measures are often chosen and implemented, Bernie set up Made to Measure KPIs in 2007. The goal was to develop simple, structured and repeatable ways to create KPIs that normal humans could design and use to improve businesses. Using the experience (and scars) of working with a huge variety of organisations over his consulting career, Bernie has boiled that experience down into simple, sensible and practical advice on performance measurement. His books aim to share that expertise in a down to earth and conversational style. Bernie lives in Sheffield, UK, with his wife and two children and some underused exercise equipment.
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Essential Charity KPIs - Bernie Smith
Copyright
Free Download Templates
Introduction
KPI Definitions
Value of pledges promised
Value of pledges received
Pledge Fulfilment
Average number of donations per donor
Donors with more than one donation
Total donation value
Average gift size
Donations with relevant tax relief/uplift
Total bequests amount
Number of bequests
Fundraising ROI
Fundraising campaign ROI
Percentage of income as costs and overheads
Grant funding value
Contract funding value
Income split by income type
Other ‘Essential KPI’ books in series
More KPI books from Metric Press
Index
Essential
Charity
KPIs
Bernie Smith
Metric Press
Sheffield, England
Copyright
Published by Metric Press
Email: bernie@madetomeasureKPIs.com
Website: https://madetomeasureKPIs.com
First published in Great Britain in 2018
©2018 Bernhard Smith
The right of Bernhard Smith to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988.
All rights reserved. No