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    Presence, Proficient, Professional: An Executive Guide to Exude Confidence and Distinction
    Presence, Proficient, Professional: An Executive Guide to Exude Confidence and Distinction
    Presence, Proficient, Professional: An Executive Guide to Exude Confidence and Distinction
    Ebook155 pages1 hour

    Presence, Proficient, Professional: An Executive Guide to Exude Confidence and Distinction

    By Agnes Koh

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    About this ebook

    Enhancing Professional Effectiveness provides tips and important concepts on contemporary business image, etiquette and wellness.

    Hone your inner awareness on your professional image grooming, predict business faux pas and build and maintain platonic relationships. Apply appropriate power and influence positive impression in this book.

    Package yourself and communicate your credible, authentic and presence to achieve a total well being from inside-out.
    LanguageEnglish
    PublisherPartridge Publishing Singapore
    Release dateJan 16, 2014
    ISBN9781482899399
    Presence, Proficient, Professional: An Executive Guide to Exude Confidence and Distinction

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      Book preview

      Presence, Proficient, Professional - Agnes Koh

      Copyright © 2014 by Agnes Koh.

      ISBN:        Hardcover        978-1-4828-9941-2 

                        Softcover          978-1-4828-9940-5

                        eBook               978-1-4828-9939-9

      All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the publisher except in the case of brief quotations embodied in critical articles and reviews. 

      Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them. 

      To order additional copies of this book, contact

      Toll Free 800 101 2657 (Singapore)

      Toll Free 1 800 81 7340 (Malaysia)

      orders.singapore@partridgepublishing.com

      www.partridgepublishing.com/singapore

      Table of Contents

      About the Author

      Acknowledgements

      Introduction

      Presence | Proficient | Professional

      The Importance of Good Etiquette

      How to Acquire Good Business Etiquette

      The Asian Culture

      The Aim of This Book

      Chapter One: Appearances, Grooming, Health, Well-being and Proper Business Attire

      Appearances Are Everything

      Presentable

      My Personal Testimonial

      The Blue Suit

      Real Live Experience

      The Poise Industry

      Healthy Body, Healthy Mind

      The KCB Diet

      Eat Breakfast like a King

      Lunch like a Civilian

      Eat Dinner like a Beggar

      Exercise—Use it or Lose it

      Fitness for Life

      Adequate Rest and Nutrition

      The Benefits of Good Sleep

      Personal Grooming

      Hygiene

      Posture

      Walk Confidently

      Skin

      Anti-aging tips—Dermatologists’ Recommendation

      Crowning Glory

      Fashionable yet Professional Office Hairstyles for Females

      The Business Bun

      Pixie hairstyles

      Bob Hairstyles

      The Ideal Haircut for Men

      Unceasing Impressions

      The Importance

      Corporate Cultures and Occasions

      Corporate Cultures

      Corporate Occasions

      Male Business Attire

      Shirt

      Pants

      Professional Suit

      Suits for Different Body Type

      Three Essentials Suit Colours

      Accessories

      Female Business Attire

      The Power of Colors

      Summary

      Chapter Two: Interview Etiquette & Dress Code

      Interview Etiquette—Best Interview Practices

      Rule #1—Do not go unprepared

      Rule #2—Research

      Rule #3—Resume

      Rule #4—Dress for your position

      Business Formal vs. Business Casual

      What is Business Formal?

      What is Business Casual?

      Looking Your Best for Interview in Business Formal

      Looking Your Best for Interview in Business Casual

      Hair

      Hand & Nails

      Makeup and Perfume

      Hide and Remove the Unwanted

      It is better to be safe than sorry

      When you are overdressed

      When you are Underdressed

      Interview Nuances™

      Body Language

      Facial Expressions

      Verbal Conduct

      Questions about Your Capability

      Questions about Your Behaviour

      Questions on how well you know about the Company

      Questions you should Avoid Asking or Discussing

      5 Intelligent Questions to ask

      Summary

      Last Minute Questions

      Chapter Three: Business Etiquette—Introductions, Manners and Office Decorum

      Reception

      The Receptionist

      Importance of the Business Greeting

      Some Quick Notes

      Receiving Decorum

      Greeting Protocol

      Introducing an Employee to the Peers

      Introducing a Senior Employee to a Junior Employee

      Introducing Someone You are Familiar with First

      Introducing a Junior to a Senior

      Office and Meeting Room Decorum

      Office Decorum

      Meeting Room Etiquette

      Technology Etiquette

      Social Network Etiquette

      Facebook Etiquette

      Twetiquette

      Linkedln Etiquette

      Mobile Etiquette

      Audio Etiquette

      Email Etiquette

      Social Etiquette

      Special Words and Phrases

      Words

      Phrases

      Compliments

      Icebreakers

      Car Etiquette

      Train Etiquette

      Receiving and Escorting the Dignitary

      Chaperon, Escort or Military Assistant

      Order of Precedence for Chaperon/Escort

      The Stairways

      The Elevator

      Gift Giving and Receiving

      Office Gifting

      Chapter Four: Dining and Social Etiquette

      Western Dining

      Table Manners

      Guest vs. Host

      Southeast Asia Banquet Dining

      Arriving

      Leaving

      10 important Hosting & Entertaining Rules

      Being the Perfect Guest

      Chinese Table Manners

      Asian Superstitions

      Social Parties—How to Mix Business with Leisure and Mingle with Colleagues

      Dos and Don’ts

      Good Conversationalist vs. Bad Conversationalist

      Final Thoughts

      Introduction

      Presence | Proficient | Professional

      A little child loves your presence and not your presents. Everyone has a degree of childlike needs inside us. When you are with somebody, you crave his attention. It is an invisible warmth that can be felt immediately. It is a close communication of earthiness and comfort he provides.

      According to Albert Mebrabian, Professor Emeritus of Psychology, UCLA, widely known for his findings on the messages of feelings, attitudes and human communication, presence consists of the 7%-38%-55% rule:

      7%—Verbal Communication

      38%—Vocal Communication

      55%—Visual Communication

      In today’s practical world, you are being judged on presence. This includes non-verbal communication of your looks, dress, hairstyle, as well as verbal communication of your voice, words and behaviour. Quite simply, perception is not real, but it does impact how you affect the subconscious of others.

      A pleasant image contributes your growth and progress. Your first impression determines your business advantage. It is an influential edge to attract the right people, ace your interviews or run a leadership role. Like it or not, if you carry a poised image, confident and well mannered, you instantly win people with your ideas because you are worthy of trust, approachable and respectable; that is proficient.

      Your image is priceless. It is strongly affected by your self-assurance, how you portray your personal credentials and your social approach to network building as a basis for achieving business success in Asia.

      Lastly, adhering to ethical and moral values is an honourable course of deserving esteem and respect in the business arena. Be professional and do not ruin it.

      The Importance of Good Etiquette

      How others perceive you is an often overlooked thing. The I don’t care attitude will only take you so far, but it will not move you up the likeability chart.

      Etiquette is like a mirror. It reflects on your civility, upbringing and wisdom. Etiquette has become a way of life and a ticket to bridge a harmonious relationship and prevent offences.

      We have all heard of that one person who did something in front of the right people that led to a deal being cancelled and ultimately ruined his chances in the company. This could happen to almost anyone.

      At your workplace, just because you have worked for years in a company does not mean that you are top dog and are the closest to a promotion. When moving up the corporate ladder, your skills are not the only skills that are considered. Alvin Toffler, an American writer and futurist, once stated, "The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. Toffler is also frequently cited as stating, Tomorrow’s illiterate will not be the man who can’t read; he will be the man who has not learned how to learn."

      You can’t buy a genuine social or business relationship, though you may have a high-flying paper qualification. It is important to sustain decent, socially accepted behaviour and keep the bridge. Some of your behaviours are a reflection of your family upbringing and along the way, you may wish to unlearn your attitude and relearn a new way to improve a relationship.

      How to Acquire Good Business Etiquette

      A quick way to learn good business etiquette is from a person directly. This would, however, require that you to gain the trust of the person first. The best way to approach the situation is with an honest and sincere attitude and when the time is right, request some help. Observe and take note of your company’s CEO or a department manager. There is no safer way to learn good business etiquette than to observe it firsthand and learn from them.

      One final way is to pick up various books like this one and learn in a simple, concise and less time consuming way on how to attain good business etiquette.

      The Asian Culture

      The Asian culture is more sensitive to business etiquette than any other market. This is not because of weird and obscure reasons as many people tend to think, but it is very closely tied to Asian’s socio-economic cultural diversity.

      Many western representatives from various companies who

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