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Autoline This Week #2105: New Avenues of Customer Care

Autoline This Week #2105: New Avenues of Customer Care

FromAutoline This Week


Autoline This Week #2105: New Avenues of Customer Care

FromAutoline This Week

ratings:
Length:
27 minutes
Released:
Jan 26, 2017
Format:
Podcast episode

Description

The old days of buying a car are quickly fading. Times are changing for dealerships and manufacturers alike, driven partly by Gen X but mostly by Millennials. On this week’s show John McElroy talks to two different automakers about how they are changing their approach to servicing your car in hopes of attracting new customers. In addition, he’s also joined by the head of a new website that, if you can believe it, allows you to buy your car online without ever having to go to the dealer.
Released:
Jan 26, 2017
Format:
Podcast episode

Titles in the series (100)

In depth discussions of the most important trends and developments shaping the automotive industry with industry executives and the top auto journalists. Your half-hour update on what they’re talking about in the C-suites.