How the survey works
Q Why did you start this awards scheme?
A We wanted to provide help to potential purchasers by giving them the benefit of the experiences of current owners. This is achieved by highlighting and rewarding manufacturers and dealers who consistently deliver high levels of customer satisfaction. This also hopefully raises standards and makes buying a van less of a lottery.
Q Why did you decide to feature pre-owned caravans in the survey?
A The pre-owned caravan market is large, and many readers and Club members buy them – pre-owned models accounted for more than a third of
