Employee Performance Appraisal

Employee Name: 　 Position: 　

Dept: 1st Day in present role: 　

Date of joining: 　 Appraisal Date: 　

Review period start date: Review period end date:

Semi-annual or
Confirmation Review Reviewer Name:

Part I: Basic Performance Appraisal Standards for All Staff

1 Job knowledge
The total knowledge possessed by the employee with respect to job responsibilities.
Score (circle one):
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

2 Quality of work
The value, accuracy and acceptability of work produced compared to expected standards.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

3 Communication
Communication skills used in daily interaction with internal/external counterparts. Includes
willingness to listen and ability to give clear input.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

4 Problem solving
The degree of reasoning and interpretation exercised by the employee. The soundness of decisions
and conclusions in line with assignments, needs and resources.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:
5 Service Orientation
Ability to provide high levels of service to meet internal/external customer needs.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

6 Teamwork
Demonstrates the reliability, cooperative mindset, and respect for others necessary to contribute to
team efforts. The ability to function as part of a team.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

7 Initiative/Reliability
The degree of energy, aptitude, displayed by the employee in carrying out assignments. Follows
through to completion assigned tasks and projects in a professional and expedient manner with
minimal reminding.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

8 Attendance and punctuality

Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

9 Commitment to Company Goals

The extent to which the employee keeps company objectives in mind on a day to day basis.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:
Part II: Management Skills Appraisal
(The following performance appraisal standards are for managers only).

1 Strategic thinking
Identifies trends that affect the organization, proposes strategies to improve business performance,
leads the process of developing a realistic vision, and recommends ways to improve efficiency and
effectiveness of work processes.

Score (circle one):

Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

2 Fiscal Responsibility
Finds ways to help company produce more without committing additional funds. Communicates to
staff the importance of conserving company resources.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

3 Individual leadership
Uses techniques that appeal to reason, values, or emotion to generate enthusiasm for company
goals, and provides a positive model for team members, while still responsive to requests.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:

4 Planning/Organizing
Establishes a course of action for self and/or others to accomplish a specific goal; plans proper
assignments of personnel and appropriate allocation of resources. Establishes procedures to monitor
the results of assignments and follow up.
Unacceptable Needs Improvement Acceptable Good Outstanding
0 2 3 4 5
Comments:
Part III: Final Evaluation

Score
Raw Score Potential Percentage
Part 1: 40
Part II: 20
Total: 60
Total Categories: 13
Score/Category:

Rating
Score/Category Rating
0.0 – 1.0 Unacceptable
1.1 – 2.0 Needs Improvement
2.1 – 3.0 Acceptable
3.1 – 4.0 Good
4.1 – 5.0 Outstanding

What sort of training would you like to recommend?

Remarks/Comments from Supervisor:

Signed by Department Manager: ________________________ Date: __________

Approved by General Manager: ________________________ Date: __________

Acknowledged by Employee:

Signature: ________________________ Date: __________