Presenting By: Saba Khalil

Introduction
The Department of Posts, trading as India Post, is a

government-operated postal system in India.

The Indian Postal Service has 154,866 post offices, of

which 139,040 (89.78%) are in rural areas and 15,826 (10.22%) are in urban areas.
Post is a very unique distribution channel spread all

over the country and most of that areas where it was difficult to reach and communicate.
Jyotir adtiya became the minister of post and

telegraphs in 2005.

Project Arrow
Project Arrow was launched in April 2005.

Jyotir adtiya began project arrow to change the post offices

into places.
Project has been implemented in respect of monitoring of

core areas in more than 15,500 Post Offices and "Look and Feel" has been improved in 1,530 Post Offices.
New corporate identity for India post was created and a

new logo with a plan of restructuring.

Communicating with employees to know the difficulties

and challenges.

Difficulties and Challenges

Changing Indian postal service into modern, look-and-feel

distribution and sales centre.

A difficult situation for every employer is what to communicate ,

when to communicate and how to reach in rural areas. covered under project arrow.

In the beginning, 52 out of existing 155000 post offices were

5000 phase was announced to turn into broadband cyber cafes.

The first two phases cost euro 88.56 crore.

They lead to delivery of the mail which implemented in 50 posts

extend to 2000 post offices.

Computerization and networking

To improve service level to the customers, increase

productivity of the employees and inter-Alia raise revenues of the Department. Social Security Schemes of the State. Post Offices.

To make The Post Office the focal point of delivery of To enable electronic networking of about 1, 30,000 rural

To enable paperless transactions for mail, postal banking

and insurance services.

To enable tracking and tracing of articles meant for

delivery.

Thank you