Sie sind auf Seite 1von 18

COST ANALYSIS OF TQM

Edyta Czerwiska Juan Felipe Diaz

AGENDA

TOTAL QUALITY MANAGEMENT INTRODUCTION EVOLUTION OF TQM BASIC ELEMENTS OF TQM IMPLEMENTATION OF TQM IDENTIFYING COST OF QUALITY FEATURES OF TQM BARRIERS OF TQM BENEFITS OF TQM VALUE ANALYSIS WHEN TO APPLY VALUE ANALYSIS TYPES OF VALUES

TOTAL QUALITY MANAGEMENT INTRODUCTION


TOTAL QUALITY MANAGEMENT INTRODUCTION TQM IS A WAY OF DOING BUSINESS THAT REQUIRES A PERMANENT COMMITMENT FROM EVERYONE IT IS A MANAGEMENT PHILOSOPHY WHICH INTERGRATES ALL THE FUNCTIONS SUCH AS FINANCE DESIGN ENGINEERING PRODUCTION AND CUSTOMER SERVICE

EVOLUTION OF TQM
QUALITY

CONCEPTS STARTED IN 1940S SAMPLING TECHNIQUES, STATISTICAL TOOLS WERE USED TO DETERMINE QUALITY QUALITY CONTROL CHARTS ARE USED TO DETERMINE THE PRODUCTION PROCESS COMPANIES STARTED CONCENTRATED ON TOTAL QUALITY CONCEPTS

BASIC ELEMENTS OF TQM


ARE 1. TOP MANAGEMENTS COMMITMENT ON QUALITY 2. CUSTOMER FOCUS OF THE ORGANISATION 3. PROCESS FOCUS AND IMPROVEMENT 4. CONTINUOUS IMPROVEMENT 5. MEASUREMENT OF PERFORMANCE
TQM

COMPRISES OF THE FOLLOWING ELEMENTS THEY

BASIC ELEMENTS OF TQM


6. BENCHMARKING 7. TEAM WORK 8. SUPPLIER TEAMING 9. EMPLOYEE INVOLVEMENT 10. INVENTORY MANAGEMENT 11. TRAINING OF EMPLOYEES 12. QUALITY COST

IMPLEMENTATION OF TQM
CEOS

COMMITMENT TOP MANAGEMENTS COMMITMENT ON QUALITY LACK OF INVOLVEMENT FROM SENIOR OFFICIALS CAN RESULT IN FAILURE NO DELEGATION OF RESPONSIBILITY OF QUALITY TO ANYBODY TIME OF IMPLEMENTATION QUALITY COUNCIL SHOULD BE FORMED

IMPLEMENTATION OF TQM
ORGANISATION

SHOULD BE PREPARED TO FACE CHALLENGES ACTIVE INVOLVEMENT OF MIDDLE LEVEL MANAGERS PROPER COMMUNICATION SYSTEM TO BE FOLLOWED FOCUS ON ACHIEVEMENT OF ORGANISATIONAL OBJECTIVES

IDENTIFYING COST OF QUALITY


Cost

of quality are of four types. These need to be properly understood, comprehended and quantified. Basically the types of cost of quality can be logically identified in each of the two categories. These various types of costs are as under:

IDENTIFYING COST OF QUALITY

FEATURES OF TQM
TOP

TO BOTTOM ORGANISATIONAL SUPPORT CUSTOMER FOCUS EMPLOYEE FOCUS EFFECTIVE UTILIZATION OF WORKFORCE CONTINUOUS IMPROVEMENT OF BUSINESS AND PRODUCTION PROCESS(through KAIZEN, BENCHMARKING) TREATING SUPPLIERS AS PARTNERS

BARRIERS OF TQM

LACK OF MANAGEMENT COMMITMENT INADEQUATE KNOWLEDGE OF TQM CONCEPTS INABILITY TO CHANGE THE ORGANISATIONAL CULTURE IMPROPRE PLANNING LACK OF TRAINING PROVIDED TO EMPLOYEES INSUFFICIENT RESOURCES INAPPROPRIATE REWARD SYSTEM

BARRIERS OF TQM
LACK

OF PROPER EDUCATION PAYING INADEQUATE ATTENTION TO CUSTOMERS(both internal and external) LACK OF TEAM WORK LACK OF ACCESS TO DATA AND RESULTS INAPPROPRAIATE CONDITIONS FOR IMPLEMENTING TQM

BENEFITS OF TQM
CUSTOMER

SATISFACTION QUALITY IMPROVEMENT OF PRODUCTS REDUCED MANUFACTURING COST TQM INCREASES EMPLOYEE PRODUCTIVITY REDUCTION IN MISTAKES TQM ENSURES BETTER PROFITIABILITY EFFICIENT USE OF RESOURCES REDUCTION OF SCRAP

VALUE ANALYSIS
IT

IS ONE OF THE MAJOR TECHNIQUE OF COST REDUCTION AND COST PREVENTION. VALUE ANALYSIS IS ALSO CALLED AS VALUE ENGINEERING IT IS A TECHNIQUE WHICH IS USED TO REDUCE PURCHASE COST BY ANALYSING THE VALUE OF GOODS OR SERVICE

VALUE ANALYSIS
DEFENITION ACCORDING TO SOCIETY OF AMERICAN VALUE ENGINEERS(SAVE) VALUE ANALYSIS IS A DISCIPLINED APPROACH THAT ENSURES THE NECESSARY FUNCTIONS AT MINIMUM COST WITHOUT COMPRIMISING ON QUALITY.RELIABILITY,PERFORMANCE AND APPEARANCE VALUE = FUNCTION/COST WORTH /COST

WHEN TO APPLY VALUE ANALYSIS

IT CAN BE APPLIED WHEN COMPANYS PRODUCT SHOWS DECLINE IN SALES COMPANYS PRODUCTS PRICES ARE HIGHER THAN THE COMPETITORS RAW MATERIAL COST HAS GONE UP NEW DESIGNS ARE BEING INTRODUCED COST OF MANUFACTURING HAS INCREASE THE FIRM IS UNABLE TO MEET THE DELIVERY COMMITMENTS

TYPES OF VALUES
4

TYPES OF VALUES ARE THERE THEY ARE :


Is the total cost of producing the product. Is the sum of the attributes which enable the product to be exchanged or sold. Relates to the attributes of a product which enable it to perform its function. Is the additional premium price which a product can attract because of its intrinsic attractiveness to purchasers

COST VALUE EXCHANGE VALUE

USE VALUE

ESTEEM VALUE

Das könnte Ihnen auch gefallen