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CHAPTER THREE

Market Segmentation and Strategic Targeting

Why Segmentation is Necessary


Consumer needs differs Differentiation helps products compete Segmentation helps identify media

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Positioning
The value proposition, expressed through promotion, stating the products or services capacity to deliver specific benefits.

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Criteria for Effective Targeting


Identifiable Sizeable

Stable

Accessible

Congruent with the companys objectives and resources


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Bases for Segmentation

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Consumer-Rooted Segmentation Bases


Demographics Geodemographic Personality Traits Lifestyles Sociocultural
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Demographic Segmentation
Age Gender

Marital Status

Family Lifecycle

Income, Education, and Occupation

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Personality Traits
People often do not identify these traits because they are guarded or not consciously recognized Consumer innovators
Open minded Perceive less risk in trying new things

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Lifestyles
Psychographics Includes activities, interests, and opinions They explain buyers purchase decisions and choices

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Socio-Cultural Values and Beliefs


Sociological = group Anthropological = cultural Include segments based on
Cultural values Sub-cultural membership Cross-cultural affiliations

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Consumption-Specific Segmentation Bases


Usage rate Usage situation Benefit segmentation Perceived brand loyalty Brand relationship
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Usage rate

Consumption-Specific Segmentation Usage-Behavior

Awareness status Level of involvement

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Consumption-Specific Segmentation Usage-Behavior


Usage-situation segmentation
Segmenting on the basis of special occasions or situations Example : When Im away on business, I try to stay at a suites hotel.

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Benefits Segmentation
Benefits sought represent consumer needs Important for positioning Benefits of media

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Implementing Segmentation Strategies


Concentrated Marketing
One segment

Differentiated
Several segments with individual marketing mixes

Countersegmentation

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