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Change
Refreeze
UNFREEZING
Help people accept that change is needed because the existing situation is not adequate
STAGE 1 UNFREEZING
This stage involves creating the right conditions for change to occur.
By resisting change, people often attach a sense of identity to their environment. In this state, alternatives, even beneficial ones, will initially cause discomfort. The challenge is to move people from this 'frozen' state to a 'change ready' or 'unfrozen' state
Changing
Involves rearranging of current work norms and relationships to meet new needs
18-5
Copyright SHAHID ZARGAR
Stage 2: Transition
Moving to a new level or Changing or Movement This stage involves a process of change in thoughts, feeling, behavior, or all three, that is in some way more liberating or more productive.
Refreezing
Reinforces the changes made so that the new ways of behaving become stabilized
18-7
Copyright SHAHID ZARGAR
Stage 3: Refreeze
Refreezing is establishing the change as a new habit, so that it now becomes the standard operating procedure.
Without this stage of refreezing, it is easy to go back to the old ways.
BEFORE
AFTER