Operate in a Cultural Diverse work environment

Diversity is generally defined as acknowledge, understand, accepting, valuing and celebrating differences among people.

Culture differences include: Spoken language Form of address Work ethics Non-verbal behaviour Personal grooming Family obligation Customs Special needs

There are several factors that contribute to culture misunderstanding which creates conflicts in the different culture these include:

Educational background Geographical area of origin Race, age, gender, family status Income, social class Sexual orientation, disabilities