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F. Error code list
Trouble code Main Sub code code A0 01 02 04 05 10 11 14 15 16 17 20 21 22 C1 10 14 C4 00 E7 01 02 03 04 07 10 11 14 20 21 22 23 24 25 26 27 28 29 42 46 48 49 50 55 60 61 65 80 89 90 91 92 93 94 95 96 A0 A1 A2 A3 EC EL EU 00 03 08 10 11 15 Trouble content PCU PWB ROM error SCU PWB ROM error Scanner expansion PWB (ACU) (ACRE) ROM error Scanner expansion PWB (ACU) (ACRE) firmware error Color profile error Firmware version inconsistency (MFP - PCU) Inconsistency between the MFP and the CPU firmware version Incompatible DSK BOOT and program firmware Data error of the energy-saving NIC controller firmware in the SD card Inconsistency between the UI data and the CPU firmware version Conflict firmware and EEPROM data version (MFP) Conflict firmware and EEPROM data version (PCU) Conflict firmware and EEPROM data version (SCU) Main charger trouble (Monochrome) Main charger trouble (Color) PTC trouble (TC high voltage trouble) MFP image data error HDD trouble when the mirroring kit is installed HDD trouble / Mirroring kit error HDD-ASIC error SD card error Shading error (Black correction) Shading error (White correction) CCD-ASIC error LSU laser detection error (K) LSU laser detection error (C) LSU laser detection error (M) LSU laser detection error (Y) LSU LD driver error (K) LSU LD driver error (C) LSU LD driver error (M) LSU LD driver error (Y) LSU - PCU connection error LSU ASIC frequency error Image data trouble (Scanner expansion PWB (ACRE) ASIC) Image data decode error (Scanner expansion PWB (ACRE) ASIC) Scanner expansion PWB (ACRE) ASIC memory error Water Mark data error Combination error between PWB and firmware (PCU PWB detection) PCU PWB information sum error Combination error between PWB and firmware (MFPC PWB detection) Combination error between the MFPC PWB and the PCU PWB (MFPC PWB detection) MFP EEPROM sum check error MFP - SCU PWB communication error Communication error between MFPC PWB CPU and energy-saving NIC controller MFP - PCU PWB communication error FAX reception image data error Copy image data error Copy, image send, FAX, filing, print image data process error Image file data process error (when importing file data) Printer PWB DIMM memory check error MFPC PWB DIMM memory check error LSU LD PWB EEPROM read/write error (K) LSU LD PWB EEPROM read/write error (C) LSU LD PWB EEPROM read/write error (M) LSU LD PWB EEPROM read/write error (Y) Automatic toner density adjustment error Automatic toner density adjustment error (Over toner) Automatic toner density adjustment error (Under toner) Finisher - PCU PWB communication error Finisher paper exit roller lifting operation trouble Stapler shift trouble Staple operation trouble Finisher grip motor trouble Finisher paper exit tray lift operation trouble Trouble detection MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP PCU SCU PCU PCU PCU MFP MFP MFP MFP MFP SCU SCU SCU PCU PCU PCU PCU PCU PCU PCU PCU PCU PCU MFP MFP MFP MFP PCU PCU MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP PCU PCU PCU PCU PCU PCU PCU PCU PCU PCU PCU PCU PCU Mechanism Option Electricity FAX Supply
EE
F1
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MX-3610N TROUBLESHOOTING 6 8
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F2
F3 F6
F9
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H2
00 01 02 03
Thermistor open trouble (TH_UM_AD2) Thermistor open trouble (TH_LM) Thermistor open trouble (TH_US) Thermistor open trouble (TH_UM_AD1)
MX-3610N TROUBLESHOOTING 6 9
U6
U7 UC
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MX-3610N TROUBLESHOOTING 6 10
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