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Tri Catering Equipment.

GENERAL 1. Parties - Tri Catering Equipment shall also be known as we ,us or our. The Customer , also known as them , Their and they shall mean the person, organisation, club, partnership, trader, company, firm or business who orders goods or services from us .(Including their employees and representatives. Liability is joint and several for two or more persons representing the customer. 2. The English law shall govern these conditions and any contracts entered into with us. Our terms and conditions are those which have president and cannot be lessened or altered without our consent in writing. 3. Value Added Tax, where applicable will be charged net at the rate current at the time of dispatch. V.A.T reg. No. UK 656556404. 4. This contract is in addition to and not intended to restrict the customers statutory rights. 5. These terms and conditions are correct at the time of delivery to the customer. They may be subject to alterations or additions, and therefore we advise customers to confirm they have a current copy. CHARGES 6.Our current charges are available in writing if requested. Our rates are charged at the price ruling at the time of supply and are considered accepted upon the customer placing any orders . Service and repair invoices are based upon either a quotation or time spent travelling to / from site plus time spent on site and shall include any waiting time due to delays beyond our control, e.g., If our engineer is unable to commence work upon arrival or is prevented access to equipment at times during work. Extra travelling or other expense due to delays as above are chargeable as extras, even to quotations. REPAIRS 7.The work report sheet when signed by the customer or their agent or employees, is their acceptance that services have been provided to complete satisfaction. It confirms they agree to pay in full, the invoice relating to that work, immediately upon receipt of invoice or within thirty days if we have approved an account. If the customer is not available to sign i.e., engineer left alone on site, we shall consider all work to be acceptable. Simply not signing work reports is not a defence to not paying (complaints or quires must mentioned on all copies of work reports at the time of visit )In the event of a query or unsatisfactory work notice must be made in accordance to our warranty conditions. Agreed credit accounts are operated solely at our discretion and may increase or decrease upon trading history with the customer. The customer agrees to pay all invoices within the time period as above and also to pay ; 1, interest at 3% per month or part of for any overdue / unpaid invoice. 2, Our recovery cost incurred in obtaining payment for overdue invoice or accounts. GUARANTEE. 8 Products and services are considered satisfactory upon signature (condition 7) . We will correct any later occurring faults due to unsatisfactory work and will make no charge for labour. Repair warranties are limited to within sixty days of original repair and up to a value of the original invoice. No warranty is offered to repairs which we have advised should not be carried out, e.g.: a machine may be beyond professional repair or modifications are not advisable. We cannot warranty repairs where parts have not been provide by Tri Catering Equipment. We cannot guarantee spares if fitted by any persons other than our own engineers. Guarantees to parts and spares supplied/ fitted can only extend so far as the manufactures or wholesalers warrantee. Many spare parts cannot be guaranteed ,e.g. lamps ,elements, fragile components, tiles, glass and consumable items etc. and therefore replacement free of charge is solely at our discretion. Any re-occurring faults must be reported to us immediately and also in writing within seven days. No guarantee can be considered if repairs or alterations are carried out by any one other than Tri Catering Equipment engineers or our agents, unless agreed in writing prior. Claims for unsatisfactory work, services or products must allow immediate and unhindered access by us for inspection and or repair. No claim will be considered if the customers account is unpaid thirty days after invoice. ORDERS We reserve the right to: 1. refuse any orders. 2. cancel any contracts without liability or penalty if customers account is overdue. CANCELLATIONS AND RETURNS DELIVERY, DAMAGE IN TRANSIT OR SHORTAGES. Delivery dates are not the essence of any contract with us, however, the customer shall be entitled to delivery within 90 days and must accept delivery within this period. We may cancel undelivered portions of any contract by notice in writing. Each delivery shall operate as a separate contract. Should the customer fail to pay on the due date, the price of any delivery, we shall be entitled to suspend further deliveries until payment. RETENTION OF TITLE. QUOTATIONS AND SAMPLES Normally open for acceptance within 28 days of offer unless specified otherwise. Additional costs such as loading, carriage, insurance, import and other permits and certificates, taxes and custom duties, addition costs due to customers delay in receiving supplies shall be borne by the customer. The sample measurements, dimensions and weights contained in our catalogues, price lists, brochures, quotations and tenders constitute only an approximate guide. We reserve the right to make any changes which in our absolute discretion are considered necessary. TERMS AND CONDITIONS OF TRADING

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