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1.1 Difficulties in Problem Solving Look at the following mathematical problems: There are 5 rows of chairs. If every row has 8 chairs, how many chairs are there altogether? What number should be added to 25 in order to get a sum of 38? George has 8 less apples than Ali. If George has 23 apples, how many apples does Ali have?
These problems are normally called word problems in mathematics. Very often, your students fail to solve this type of problems. You may have wondered why? The procedure for diagnosing difficulties experienced by students when attempting to solve word problems described in this section will hopefully enlighten you on this.
According to Anne Newman (1983), when solving a mathematical word problem, students will need to go through five hierarchical stages: Reading the problem;(Reading) Comprehend what is read; (Comprehension) Carry out a mental transformation from the words of the question to the selection of an appropriate mathematical strategy; (Transformation) Apply the process skills demanded by the selected strategy; (Process Skills) Encode the answer in an acceptable written form. (Encoding)
2. Comprehension
4. Process Skills
1. Reading
5. Encoding
The diagram in Figure 1 summarizes the above stages. When a word problem is given to students in the form of realistic settings, students must first read the problem, comprehend its meaning and then transform the problem into appropriate mathematical form which is abstract in nature. Students then need to perform the relevant mathematical skills to find the solution in mathematical symbols. Finally, the solution needs to be encoded into a suitable form that can be correctly interpreted in realistic settings.
According to Newman (1983), students can make errors in any of these five stages when solving a word problem. Many studies had been carried out to investigate these errors. Table 1 shows the results of five such studies
Error Type
Clarkson Kaushil (Papua et al. New (India, 1985) Guinea, 1983) (n = 329 (n = 1851 errors) errors) % %
12 21 23 31 1 12
0 24 35 16 6 18
0 45 26 8 0 21
0 60 8 15 0 16
5 41 26 11 3 14
According to Newman (1983), errors can also occur because of carelessness or lack of motivation. When motivation is lacking, students normally do not bother to pay much attention in answering the questions or may just simply write down any answer. The errors based on these two factors can happen at any stage as shown in Figure 2.
Reading
Comprehensio n
Transformation
Careless mistakes
Figure 2. Hierarchy in Newmans Error Analysis Procedure and types of initial errors.
The interview
The main purpose of the diagnostic interview is to identify, for each incorrectly answered item from the word-problem test, the category of initial errors made by a particular at-risk student. When carrying out the interview, you need to take note of the following points:
The interview is conducted separately with each at-risk student. The interview should be carried out as soon as possible after the word-problem test. Make sure the interview is conducted with the minimum of distracting noises and interruptions. During the interview, do not assist the student in any way. Remember that the purpose of your interview is NOT to teach your students, but to identify their difficulties.
In order to conduct the diagnostic interview, you should give a new set of the word-problem test to the at-risk student while you keep the old set for reference. Then, you need to go through the five categories of interview questions with the student, starting from the first category (Reading) until the last category (Encoding). For a particular test question, the interview will be stopped once the first error is identified and the error category is determined. The five categories of interview questions are described in the following paragraphs.
A student is asked to read the question: There are 238 men and 47 women in the market. What is the total number of people in the market? (i) (ii) The student is hesitant in reading the word total. The student cannot read the word market in the question.
1 2
The student verbalises 5 kilometres but write the answer down as 5 KM. It is important for you to note that each error identified by the Newmans error analysis procedure is the first error made by the student for a particular question. So, it does not mean that the student will definitely not make other errors after the first error is identified. However, Newmans diagnostic interview stopped after identifying the first error made.
1.1.2
On the second attempt in answering a question during the diagnostic interview, if the student makes no mistake throughout the five stages and is able to answer the question correctly, then the incorrect answer given by the student in the earlier test is caused by a careless mistake. Some students can be careless due to feelings of anxiety while solving the problem. If the results of the diagnostic interview show that the students incorrect answer to the question on the first attempt during the earlier wordproblem testing session was brought about by his or her attitude, then the error is caused by lack of motivation. The student may be under pressure and are not motivated. Some students who are under pressure or are not motivated will just write any answer in the test but can actually manage to get the right answer when they are at ease or not pressurized.
Newman (1977) dalam kajiannya untuk menyiasat kesilapan yang dilakukan oleh kanak-kanak yang berumur 12 tahun dalam satu ujian 40 item memberi satu ujian bertulis kepada 917 kanak-kanak daripada 31 kelas yang berasingan. Seramai 124 orang daripada 917 kanak-kanak ini dikenalpasti terdiri daripada murid dalam golongan pencapaian rendah daripada setiap kelas telah mendapati membuat sejumlah 3002 kesilapan pada ujian yang awal dan sebanyak 70 % daripada mereka telah melakukan kesilapan yang sama pada sesi temubual . Setengah daripada kesilapan berlaku sebelum murid dapat pergi ke tahap proses. Kebanyakkannya kesilapan mereka terdiri daripada jenis bacaan dan kefahaman.
Pada kajian Clement (1980), di mana melibatkan seramai 92 murid pencapaian rendah dan 92 murid pencapaian sederhana didapati bahawa murid pencapaian rendah telah melakukan lebih banyak kesilapan pada peringkat bacaan dan kefahaman berbanding dengan murid pencapaian sederhana.
Kajian yang dijalankan Marina & Clement kepada murid tingkatan satu menurut Ellerton & Clement (1992) juga menunjukkan bahawa 71% kesilapan berlaku pada tahap Kefahaman dan Transformasi.
Gan (1993) dalam kajiannya menggunakan kaedah serupa kepada pelajar tahun 5 di sebuah sekolah di Miri ,Sarawak secara keseluruhan mendapati 72.1% pelajar menghadapi masalah dalam kesilapan tahap bacaan (5.3%), kefahaman (40.7%) transformasi(26.1%). Yakni 66.8% adalah pada tahap kefahaman dan transformasi. Kesilapan ini mencadangkan sama ada murid-murid tidak memahami soalan-soalan yang melibatkan masalah berperkataan atau walaupun mereka sudah faham tetapi tidak dapat menentukan operasi-operasi yang sesuai untuk menyelesaikan masalah. Penyelidik ini menyatakan tidak cukup penekanan diberikan untuk membantu murid dalam kefahaman masalah matematik dan penentuan turutan operasi matematik
( 39.61%)
Jenis Kesilapan
Bil. Keseluruhan*
Peratusan (%)
Peratusan (%)
Bacaan Kefahaman
490 520
39.61 42.04
81.65
Transformasi
Operasi Pengekodan Kecuaian
133
54 24 16
10.75
4.37 1.94 1.29 1.29 18.35
Jenis Kesilapan
Keseluruhan*
Peratusan
Peratusan
490 bacaan
39.61 81.65
520
kefahaman 133 transformasi 54 operasi 24 pengekodan 16 kecuaian
42.04
1.94
1.94
1.29
1.29
Jika tidak, kesilapan mungkin terdiri daripada samada dari jenis PEMBACAAN, KEFAHAMAN, TRANSFORMASI, PROSES atau PENGEKODAN.
JENIS KESILAPAN
Pembacaan
Beritahu saya apakah yang dikehendaki oleh Kefahaman soalan. Beritahu saya apakah kaedah atau cara yang Transformasi kamu akan menggunakan untuk mengira jawapan. Cuba anda tunjukkan kiraan langkah demi Proses langkah dan memberitahu saya apakah yang anda fikirkan. Beritahu saya apakah jawapan bagi soalan itu. Tunjukkan jawapan anda. Pengekodan
Q1
Q 2
32 28 11 7 4 0 82
Q3
Q 4
Q 5
Q6
Q 7
Q 8
Q9
Q1 0
33 44 7 1 2 0 87
Q1 1
33 39 12 0 0 1 85
Q1 2
33 42 9 2 0 0 86
Q1 3
33 37 7 3 1 1 82
Q1 4
32 36 6 3 2 1 80
Q15
Total
30 23 9 1 4 6 73
34 30 9 9 0 0 82
32 34 30 43 12 7 0 1 9 2 1 0
32 33 10 4 3 1 83
34 32 29 32 6 4 2 4 12 5 1 0
34 36 5 4 3 0 82
32 38 9 2 1 1 83
1.29
82 89
79 82
Tahap Kesilapan
Soalan Bacaan Kefahaman Transformasi Operasi Pengekodan Kecuaian
1
2 3
4
5 6 7 8 9 10 11 12 13 14 15
Arahan : Jawab semua soalan dan tunjukkan semua langkah pengiraan. Tulis jawapan di ruangan yang disediakan 1. Ahmad membeli 150 biji guli. Keesokannya, Abu memberikan 270 biji guli kepada Ahmad dan hari yang berikutnya, Siti memberikan 305 biji guli kepada Ahmad. Berapa jumlah biji guli yang ada pada Ahmad sekarang? 2. Dalam satu Majlis Konvokesyen sebuah Universiti, terdapat seramai 1000 graduan yang bakal menerima ijazah. Daripada bilangan itu, seramai 345 graduan perempuan. Berapakah jumlah graduan lelaki yang bakal menerima ijazah pada hari itu ? 3. Halim membeli 12 bungkus gula-gula. Setiap bungkus gula-gula yang dibelinya itu mengandungi sebanyak 120 biji setiap satu. Berapakah bilangan biji gula-gula yang ada pada Halim?
4. Seorang nelayan mempunyai 1200 ekar ikan yang hendak disimpan dalam bakul ikan. Setiap bakul ikan hanya boleh diisi dengan 40 ekor ikan sahaja. Kirakan jumlah bakul yang perlu disediakan untuk menyimpan ikan tersebut?
5. Sebuah bas kilang hanya boleh mengangkut seramai 45 orang penumpang.Pada satu hari 1000 pekerja kilang sedang menunggu bas kilang untuk pulang. Kemudian, selepas lama menunggu 500 orang pekerja menggunakan kenderaan lain untuk pulang. Berapa buah bas yang boleh memuatkan bilangan pekerja kilang yang tinggal?
6 . Bilangan buah durian yang telah gugur daripada 3 batang pokok ialah 143 biji, 25 biji dan 34 biji. Berapa biji semuanya yang telah gugur?
7. Jumlah semua rumah di taman B ialah 485 buah. 249 buah rumah itu ialah rumah jenis teres setingkat, dan bakinya rumah jenis yang lain. Hitungkan bilangan rumah jenis yang lain itu? 8. Abd. Maruf membeli 5 bungkus gula-gula untuk adik-adiknya, jika setiap bungkus mengandungi 8 biji gula-gula, berapa biji gulagula yang dibelinya?
9. Dalam sebuah dulang ada 27 keping kuih. Kuih-kuih itu hendak diletakkan dalam 9 buah piring dengan sama banyak. Berapa keping kuih yang boleh diletakkan dalam tiap-tiap piring?
10. Osman membeli 5 tiket bas untuk perjalanan dari Kota Kinabalu ke Tawau dengan harga RM 45.00 setiap satu. Jika dia membayar dengan RM 250, berapakah wang baki yang diterimanya?
11. Dalam sebuah bekas, terdapat 245 biji guli merah dan 636 biji guli putih. Kemudian 14 biji guli merah dan 9 biji guli putih dimasukkan ke dalam bekas tersebut. Kirakan jumlah guli putih yang ada dalam bekas itu.
12. Seorang penjaja membeli 2 kotak buah epal daripada pemborong. Setiap kotak masingmasing mengandungi 460 biji buah epal. Bagi kotak yang pertama, penjaja tersebut mendapati 431 biji epal adalah elok dan yang selebihnya telah rosak.Bagi kotak kedua pula hanya 11 biji buah epal yang telah rosak. Hitungkan jumlah buah epal yang masih elok.
13. Aziz menjual 271 buah buku pada hari pertama dan 162 buah buku pada hari kedua. Kini tinggal 74 buah buku di kedainya. Kirakan jumlah buku yang ada pada mulanya.
14. Dalam suatu pertandingan kuiz, kumpulan A dan B masing-masing memperoleh 627 dan 592 markah. Kira beza markah antara dua kumpulan tersebut.
15. Sebanyak 525 keping setem dibahagikan antara Siew Ling, Marlyn dan Zarina. Siew Ling dan Marlyn masing-masing mendapat 168 keping setem. Hitung bilangan setem yang diperolehi oleh Zarina.
Rujukan :
Bennett, A.B. Jr. & Nelson, L. T. (2001). Mathematics for elementary teachers : A conceptual approach 5 th ed. Boston : McGraw Hill. Bitter, G.,Hatfield, M., Edwards, N. (1989). Mathematics methods for the elementary and middle school. A comprehensive approach . Boston : Allyn and Bacon. Burns, M. (1984). The math solution : Teaching for mastery through problem solving. Sausalito, California : Marilyn Burns Education Associates. Cofman, J. (1991). What to solve? Problems & suggestions for young mathematicians. New York: Oxford University Press. Ellerton, N. F. & Clements, M. A. Applying the Newman analysis procedure to Mathematics and Science education research in Asia and the Pacific . Paper presented at the International Seminar on State-of-the-Art of Research in Science and Mathematics Education in Southeast Asia and the Pacific, held at the SEAMEO-Regional Centre for Education in Science and Mathematics, Penang, 17-19 February, 1992. Evan, R. & Lappin, G. (1994). Constructing meaningful understanding of mathematics content. In professional development for teachers of mathematics, pp.128-143. Reston, Virginia: NCTM. Gan, T. H. (1993). Mengaplikasikan prosedur analisis Newman untuk mengklasifikasikan kesilapan-kesilapan murid-murid tahun 5 semasa menyelesaikan masalah berperkataan di Sekolah Rendah Kerajaan South, Miri. Jurnal Pendidikan 1993-Maktab Perguruan Sarawak, pp.33-47. Henderson, K. B. & Pingry, R. E. (1953). Problem solving in mathematics. In the learning of mathematics: Its theory and practice (21 st Yearbook of the National Council of Teachers of Mathematics), pp. 228-270. Washington, DC: NCTM. Krulik, S. & Reys, R.E. (1980). Problem solving in school mathematics 1980 Yearbook . Reston, Virginia: NCTM. Lester, F. K. Jr. et. al. (1994). Learning how to teach via problem solving. In professional development for teachers of mathematics, pp.152-166. Reston, Virginia: NCTM. Marinas, B. & Clements, M. A. (1990). Understanding the problem: A prerequisite to problem solving in mathematics. Journal for Research in Science and Mathematics Education in Southeast Asia, 13(1), 14-20. National Council of Teachers of Mathematics (NCTM) (1980). An agenda for action: Recommendations for school mathematics . Reston, Virginia: NCTM. Newman, A. (1983). The Newman language of mathematics kit: Strategies for diagnosis and remediation. Sydney, Australia: Harcourt Brace Jovanovich. Polya, G. (1973). How to solve it. Princeton, NJ: Princeton University Press. Singhatat, N. (1991). Analysis of mathematics errors of lower secondary pupils in solving word problems. Penang: SEAMEO-RECSAM. Suydam, M. (1987). Indications from research on problem solving. In teaching and learning: A problem solving focus . Reston, VA: NCTM.