Call drop radio Problem detection: 1. High call drop rate on the cell > 1 %. 2.

. % Radio drops > 40% of total dropped calls on the cell. Investigation: No Yes

HO per call rate (>10%)

Isolate d cell

Yes

Densification sites are needed

NO Hardware Problem Check HO causes

Yes

No

Report to BSS team

Check adjacencies for

Yes High % UL level NO NO High % DL quality Check Frequency plan Check drive test for overshooting problem High %UL interference & quality Check for antenna, feeder or connections prob. Check external interferer (idle interference) UL level threshold High % DL level Yes

NO

missing relations
Check if No HO if

Check for unbalanced path loss (RMS)

possible due to 1. congestion on neighbors 2. High rate of outgoing HO failures (follow HO drop investigation)

*Check for coverage problems (holes) *Check missing neighbors

HO per call rate = number of outgoing Handovers success / TCH seizures