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Congratulations on your new job! Many new raters ask the same questions time and again after getting hired. This informal handbook was written by an active rater for new raters. This document is not official and should not be considered as such.
Whoa, I got a work-at-home job! Who are these people anyway? Is this a scam?
Leapforce has been in business since 2009, hiring Search Engine Evaluators to complete tasks that help the client refine search algorithms. Several Leapforce raters have been working with the company for more than four years and many have been working with Leapforce for 2+ years. Leapforce works with raters throughout the U.S. and abroad. Although the rating interface has been through various permutations, the goal has always been the same: to improve the quality of search results for Internet users everywhere. You are a Search Engine Evaluator. You are an independent contractor for Leapforce, as opposed to an employee. You help the client test algorithms before they are launched to the public as a whole. Human input is needed to perfect new search methodologies.
2. You receive instant, automated confirmation by email that your invoice was received:
3. Several days later, you will receive either A) an approval email or B) an email stating your invoice has not been approved and further action is required. A)
Your invoice has been placed in the payment queue and will be processed for payment shortly. You will receive an additional email when payment has been made. Payment will be made via direct deposit to the account we have on file. Please ensure your account information is correct.
B)
4. If your invoice was approved, you will wait for payment. If your invoice was not approved, you will return to the My Invoices tab, read the Notes left for you by the Finance Department, and make changes. You will then receive an automated email stating your revised invoice has been received. At that point, either additional dialogue will occur or you will receive an approval email anytime between a day and a week or two later. When you have been paid, your invoice status in the My Invoices section will change to Paid and you will receive this email:
5. Normally your money will appear in your bank account sometime during the night after youve received the Paid email.
Major Projects
1. Yukon This is Leapforces bread-and-butter project. Tasks in this project include Block Utility, Page Quality, Side-by-Side, and Result Review (images and videos). 2. Orange This project has short, timed tasks that are shopping oriented. Certain tasks and projects require a Certification. Project Orange requires you pass a test, just as most other new projects require. Image-related tasks also require an image certification. You will randomly receive the test for this certification in your main task queue.
Guidelines
There are Guidelines issued for each project and task type. These Guidelines are continually updated and reissued. You will find links to the appropriate Guidelines in the task Instructions and you can find them in the Project Home section of Yukon.
Date
Task Type
# Tasks
Actual Minutes
Hours
AET
Total AET
Total Hours
Total Tasks
Norm Tasks
5/8/13
1:10 PM
1:11 PM
RR
.02
1.5
1.5
0.02
$0.23
0.75
0.75
3. RaterAide This Add-On will track your time minute-by-minute, daily, and monthly. It can also populate your invoice automatically. Some raters have lost data by relying on RaterAide alone, though, so be sure you have a secondary record or enter your time on the invoice daily. 4. Invoice tab You cant go wrong if you enter your hours into the My Invoices tab during or after each work session. While you are working, make sure you note the Average Estimated Time (AET) at the top of the task page for each and every task. One batch of Block Utility tasks could have 8-minute, 6minute, 10-minute, 12-minute, and 14-minutes tasks back-to-back.
A task batch is the grouping of tasks you get under a single task type. For instance, you may have a batch of several EXP Block Utility tasks followed by a batch of SxS tasks.
Summing it up
You now have a great, non-scam, work-at-home job that allows you to work any time you wish. You dont have to spend money on gas or business casual clothing. The job may seem technical, but its really just common sense. Rate the tasks as if you were the user. Trust your instincts and dont dwell on mistakes. No rater is expected to receive perfect scores all the time all you really have to be is Average, or around 80% right, most of the time. Do your best and dont stress the rest!