Sie sind auf Seite 1von 6

Consumer needs and goals..

Presented by :- chandni roll no. 03116603911.

Needs:- The term need refers to any human requirement. There are various synonyms for need such as wants or desires. Every individual has needs, some are innate, others are acquired, but, most importantly needs underlie all human action.

Goals :- Goals are sought after results of motivated behavior. All behavior is goaloriented. Goals are selected by the consumers to fulfill their specific needs Goals can be product-specific or it can be generic.

Needs and goals are constantly changing


Needs and goals are always growing and changing in response to : Physical condition Environment Interaction with others. Experiences

Factors influencing formation of new goals.


The needs and goals of consumers change simply because life and its demands are constantly changing. Consumers often find themselves in a new or unexpected situation, and therefore must alter their goals in order to effectively adapt. Goods and services available are changing. Economic environment can also lead to change in goals.

Globalization The nature of human being.

Das könnte Ihnen auch gefallen