Quality of Work Life

Unit 3, Lecture 5: Quality of Work Life

Quality of Work Life(QWL)

QWL deals about the impact of work on people and organizational effectiveness.

Unit 3, Lecture 5: Quality of Work Life

Quality of Work Life (QWL)

Quality of Work Life (QWL) is a concept that refers to several aspects of the job, including:
Management

and supervisory style. Freedom and autonomy to make decisions on the job. Satisfactory physical surroundings. Job safety. Satisfactory working hours. Meaningful tasks.

The job and work environment should be structured to meet as many workers need as possible

Integras 2000 Survey Showed

65% of workers said that workplace stress had caused difficulties. 10% said they work in an atmosphere where physical violence has occurred because of job stress. 29% have shout loudly at co-workers because of workplace stress. 14% said they work where machinery or equipment has been damaged because of workplace anger. 2% admitted that they had actually personally struck someone. 19% had quit a previous position because of job stress. t 3, Lecture 5: Quality of Work Life 44% reported stressed-out eyes and 12% had called sick.

Issues Related to Quality of Work Life

Employee participation in the management. Fairness and equity. A meaningful future at work. Intrinsic job satisfaction. Job related anxiety. Safe work environment. Balance of work and family. Lack of day care centre.
Unit 3, Lecture 5: Quality of Work Life

Issues Related to Quality of Work Life

Lack of Professionalism. Less qualified bosses. Schooling for children. Employee Transportation. Food arrangement at workplace. Poor relationships with manager/peers. Lack of opportunity to learn new skills.
Unit 3, Lecture 5: Quality of Work Life

Most Prevalent Stress in the Workplace

On the job
Job or task demands, like workload and responsibility. Interpersonal conflict. Management practices. Physical risks.

Off the job

Financial distress. Childcare issues.

Source: NIOSH Publication No. 2008136, Exposure to Stress: Occupational Hazards in Hospitals

Unit 3, Lecture 5: Quality of Work Life