After enabling NBAC to restrict user access, the catalog backups started failing with status code 29 and

36.

Error

Error in the detailed status of the activity monitor

Parent Job fails with the following error: 08/02/2011 10:20:26 - requesting resource XXXXX_CATALOG.MAXJOBS 08/02/2011 10:20:26 - granted res XXXXX_CATALOG.MAXJOBS 08/02/2011 10:20:27 - estimated 924752 Kbytes needed 08/02/2011 10:20:27 - begin Parent Job 08/02/2011 10:20:27 - begin Catalog Backup, Start Notify Script 08/02/2011 10:20:27 - started process RUNCMD (7988) 08/02/2011 10:20:27 - ended process 0 (7988) Status 0 08/02/2011 10:20:27 - end Catalog Backup, Start Notify Script; elapsed time: 00:00:00 08/02/2011 10:20:27 - begin Catalog Backup, DBM Query Status 29 08/02/2011 10:20:34 - end Catalog Backup, DBM Query; elapsed time: 00:00:07 08/02/2011 10:20:34 - begin Catalog Backup, Stop On Error Status 0 08/02/2011 10:20:34 - end Catalog Backup, Stop On Error; elapsed time: 00:00:00 08/02/2011 10:20:34 - begin Catalog Backup, End Notify Script 08/02/2011 10:20:35 - started process RUNCMD (13320) 08/02/2011 10:20:35 - ended process 0 (13320) Status 0 08/02/2011 10:20:35 - end Catalog Backup, End Notify Script; elapsed time: 00:00:01 Status 29 08/02/2011 10:20:35 - end Parent Job; elapsed time: 00:00:08 failed trying to exec a command(29) ... 08/02/2011 10:00:15 - begin Catalog Backup 08/02/2011 10:00:21 - Error bpbackupvxss(pid=8424) Error Obtaining Authorization Paths 08/02/2011 10:00:21 - end Catalog Backup; elapsed time: 00:00:06 failed trying to allocate memory(36) 08/02/2011 10:00:21 - Error bpbackupvxss(pid=8424) catalog backup FAILED

Environment

Windows 2008 64 bit master server. Netbackup 7.0.1 installed on the server. No additional media servers in the environment

Cause

The netbackup client service was running under the local system account. The local system account does not have a valid certificate causing the catalog backup to fail with "Error obtaining authorization paths"

Solution

In order to complete the Hot Catalog backup sucessfully with status code 0 , start the Netbackup Client Service on the Netbackup Master Server with the Domain Administrator Account , the account which is the member of the Domain Administrators Group..

Restart the Netbackup Client Service on the Master Server and rerun the Hot _Catalog backup. This time the Hot catalog backup will complete with Status Code 0.