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  • ADL 16 Total Quality Management

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    Deepak Daya Matta
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    1. Methodology Primary Data Research methodology is a systematic way to solve a research problem. Methodology to be deployed in this project, would involve certain steps as mentioned below: a) Sampling Procedure The sampling procedure chosen for the project are statistical sampling method. The employees selected would be randomly chosen for the interview. b) Sample Design A sample of fifteen employees has been taken for study. c) Data Collection i. Primary Data For my project, I have decided on primary data collection method through survey method by distributing questionnaires & personal interviews. The questionnaires to be carefully designed by taking into account the parameters of the project under study. For obtaining the Primary data for the project, I propose to use twp research instruments i.e. Questionnaire and Structured Interviews: a. Questionnaire I. Sample Size : 40 II. Sample Composition i. Staff : 15 ii. Senior Staff : 10 iii. Supervisors / Workers : 10 iv. Past Employees : 5 b. Structured Interviews I. Sample Size : 20 II. Sample Composition i. Staff : 4 ii. Senior Staff : 4 iii. Supervisors / Workers : 4 iv. Past Employees : 4 v. Customers : 4

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    1. Methodology Primary Data Research methodology is a systematic way to solve a research problem. Methodology to be deployed in this project, would involve certain steps as mentioned below: a) Sampling Procedure The sampling procedure chosen for the project are statistical sampling method. The employees selected would be randomly chosen for the interview. b) Sample Design A sample of fifteen employees has been taken for study. c) Data Collection i. Primary Data For my project, I have decided on primary data collection method through survey method by distributing questionnaires & personal interviews. The questionnaires to be carefully designed by taking into account the parameters of the project under study. For obtaining the Primary data for the project, I propose to use twp research instruments i.e. Questionnaire and Structured Interviews: a. Questionnaire I. Sample Size : 40 II. Sample Composition i. Staff : 15 ii. Senior Staff : 10 iii. Supervisors / Workers : 10 iv. Past Employees : 5 b. Structured Interviews I. Sample Size : 20 II. Sample Composition i. Staff : 4 ii. Senior Staff : 4 iii. Supervisors / Workers : 4 iv. Past Employees : 4 v. Customers : 4

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    Attribution Non-Commercial (BY-NC)
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    Markieren Sie unangemessene Inhalte
    11K Ansichten1 Seite

    ADL 16 Total Quality Management

    Hochgeladen von

    Deepak Daya Matta
    1. Methodology Primary Data Research methodology is a systematic way to solve a research problem. Methodology to be deployed in this project, would involve certain steps as mentioned below: a) Sampling Procedure The sampling procedure chosen for the project are statistical sampling method. The employees selected would be randomly chosen for the interview. b) Sample Design A sample of fifteen employees has been taken for study. c) Data Collection i. Primary Data For my project, I have decided on primary data collection method through survey method by distributing questionnaires & personal interviews. The questionnaires to be carefully designed by taking into account the parameters of the project under study. For obtaining the Primary data for the project, I propose to use twp research instruments i.e. Questionnaire and Structured Interviews: a. Questionnaire I. Sample Size : 40 II. Sample Composition i. Staff : 15 ii. Senior Staff : 10 iii. Supervisors / Workers : 10 iv. Past Employees : 5 b. Structured Interviews I. Sample Size : 20 II. Sample Composition i. Staff : 4 ii. Senior Staff : 4 iii. Supervisors / Workers : 4 iv. Past Employees : 4 v. Customers : 4

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als DOCX, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    von 1

    1. 2. 3. 4. 5. 6. 7. 8.

    what do you understand by Total Quality Management, what are the requirements to implement TQM approach in an organization. Explain, Philip B Crosbys contribution in the field of Quality Management. How his ideas similar and different from ideas of Deming? With the help of a practical example, explain how you will use control charts, also explain the guidelines you will follow to analyze and interpret the results. What is Benchmarking, what are the steps you will follow to implement Benchmarking in an organization. Explain the role and importance of employees in implementing TQM in an organization, what measure organization should take to deliver a certain level of satisfaction to them? You are working as a general manager of an organization, explain the various steps you have to take for getting your organization certified for ISO 9000:2000 or ISO 9000:2008 ? what do you understand by the term work system, do you think improvement of work system will eventually lead to implementation of TQM justify your answer. With one example each, explain the seven basic tools of quality management?

    AAIGNMENT B

    Case Detail :
    Please read the case study given below and answer questions given at the end.

    (Case Study) A manufacturing plant make wind mill assemblies & can produce 50 units in a month in two period of 15 days each ; following is the data for number of defects arising per month. Month Number of Defects per period JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

    4 3

    3 2

    1 0

    4 5

    6 7

    7 7

    9 6

    5 4

    2 3

    0 2

    2 3

    4 3

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