Skills Development Program of the Ministry of Tourism HUNNAR SE ROZGAR Course Guidelines Course Title Objective Eligibility Duration

Admission Fee Waiter Increase trained manpower capacity of service providers 10th Class pass Age: 18 to 25 years Six days a week for six weeks. Through Advertisement on selection basis No course fee for trainee. NCHM/MoT to pay Rs.1500/- to trainee at the end of course To be delivered by Hotel

Course Administration Attendance Students must attain minimum 90% and attendance to be entitled for stipend. There Examination will be one hour objective type, multiple choice paper to test theoretical knowledge and 4/5 tasks tested in practical. Minimum pass marks are 60% Certification Jointly by Hotel, Ministry of Tourism & National Council for Hotel Management

Course Details Waiter Course (Six weeks) THEORY COMPONENT S.No. 1 2 3 4 5 6 7 8 9 Topic Food & Beverage Service Pride in Nation Tourism & You Etiquettes & Basic Conversation Identification and use of Tools and Equipment Techniques and principals of cleaning Personal Hygiene Food Handling and hygiene Safety and precautions Food & Beverage Terminology PRACTICAL COMPONENT S.No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Topic Food & Beverage Service Cleaning the restaurant Setting up and preparing for service Use of Tray Care and maintenance (crockery, cutlery, hollowware and equipment) Laying of table Laying of covers Preparing sideboard for service Napkin folding Use of service cloth Receiving and seating guests Types of menus Taking an order Placing an order in the kitchen / in the bar Service of common food items Service of common beverages Clearing and crumbing of table Presentation of Bill and settlement of payment Closing of restaurant