How To Use Phoenix Service Software To Update Your

Nokia Phone With The Latest Firmware.

Things to be kept in mind before installing Phoenix Service Software:

1. Remove Nokia PC Suite, Nokia Software Updater,
Nokia Care Suite, Nokia Modem Drivers, Nokia
Connectivity Drivers and all other Nokia stuff from
your system through Control Panel>Add/Remove
Programs.
2. Restart your PC.
3. Do not connect your phone before installing
Phoenix software.
4. Now ensure you have no antivirus software or any
other software running on your pc or in the system
tray while you are using Phoenix. You should turn
them off while using Phoenix. Make sure your
system hasn’t got any hanging problem.
5. Turn off your screensaver.
6. Charge your phone battery to at least 50%.
Although flashing takes only 8-9 minutes.

Installing Phoenix Service Software 2008:

1. Download Phoenix Service Software 2008 from this
thread:
http://dotsis.com/mobile_phone/showthread.php?t=
123294
2. Install the software. Be patient, it may take some
minutes to install all the components.
3. Don’t run Phoenix software now.
4. Connect your Nokia handset to your pc with USB
cable in PC Suite mode.
5. Windows will start installing the connectivity
drivers as soon as you connect the phone. Let it
install completely.

Installing Firmware Files From The Offline Package

You Downloaded:
1. If your firmware file is in .rar format, first extract it
using WinRar on desktop.
 2. On desktop you will find .exe file of your firmware
file.
3. Install the exe file. Do not change its path. It will
install it to default location of C:\Program
files\Nokia\Phoenix\Products\
4. Be sure you install updated firmware. You cannot
downgrade your phone’s firmware in BB5 phones
which includes all new Nokia phones including N-
Series.
5. Phoenix allows downgrading but your phone
doesn’t allow it as your phone has some special
security built into it. So no use of trying it. You’ll
get an error message.
6. You can reinstall your current firmware also if
you have its package. It is supported. It can also
sometimes solve little issues. I reinstalled my Nokia
N73ME current firmware again. I got rid of some
little problems, like memory problems. Really!
7. You can get links to latest firmware files for your
phone in this thread here:
http://dotsis.com/mobile_phone/showthread.php?t=
122277&page=1

Flashing Procedure [Updating to latest firmware]:

1. Open Phoenix Service Software.
2. Connect your phone in PC Suite Mode.
3. In Phoenix, click File>Manage Connections.
4. Now click New.
5. Now select the type of cable you are using. If you
are using DKE-2, CA-53 [N-Series] cable, select
USB.
6. Click Next. It will find your product and say
FOUND. If it doesn’t find any, you can try
changing your cable type by clicking Back.
7. Click Next and then Finish.
8. Now your cable type [USB] appears in the
connection list. Select it. Click APPLY and then
CLOSE.
9. Now select File>Open Product.
10.A list of RM code will open. Select your phone’s
RM code. Like RM-133 for Nokia N73. Click OK
11.Now select File>Scan Product.
 12. Your phone’s firmware info will appear at the
extreme bottom of the Phoenix window.
13. Now go to Flashing>Firmware Update.
14.A window will open.
15. On that window click Browse button [the one with
three dots].
16.A window will open with various products and
various regions. Choose the region or country of
your choice according to the language pack you
want to install.
17.Click Ok.
18.Click Refurbish.
19. Now your actual flashing has started. Don’t touch
your phone or press any button until the flashing
has finished. Also don’t touch your data cable and
your computer system.
20.At the end Phoenix will tell you to remove your
phone as the flashing has finished.
21.Now wait for your phone to reboot into latest
firmware.
22. The flashing procedure takes 8-9 minutes, a lot
faster than Nokia Software Updater.

Flashing dead phones [Which show only white screen

on startup]
Note: You can install any firmware in dead
phones whether it is latest and or the old one.

1. The procedure is the same for flashing Dead

phones.
2. Start Phoenix. Connect your phone with USB Cable
[phone is off at this time].
3. Click File>Open Product. Select your RM code
from the window that appears. Click OK.
4. Click File> Manage Connections. Select No
Connection. Then APPLY and CLOSE.
5. Now straight away click Flashing>Firmware
Update.
6. A window will open. Click on Browse button [the
one with 3 dots].
7. A window will open with various products and
various regions. Choose the region or country of
 your choice according to the language pack you
want to install.
8. Check the option “Dead Phone USB Flashing”.
9. Click Refurbish.
10.Flashing has started.
11.After some seconds flashing will pause asking you
to turn your phone ON.
12.Press POWER button of your phone until backlight
comes up.
13.Flashing will proceed.
14.Your phone will automatically start when the
flashing finishes. After finish you can safely remove
your data cable from handset.

Important Note: If you want to install another

update to your phone after some months, first
remove the previous version you installed in
C:\Program files\Nokia\Phoenix\Products\
Delete all the contents of Products folder before
installing a new firmware.

Any queries you can post in the thread itself

or PM me. I there to help you guys.
With Love:
me.dhillon [me.dhillon@gmail.com +91-
9815947053]
Member, DotSIS