ISL M 6 Tarikh : 09/02/2011 Tempat : Pusat Sumber Masa : 2pm 4pm Nama : Lawrence Ling Kie Hung Baca

a Artikel 2. Managing the Classroom (Santrock, 2008) dan membuat rumusan dalam peta konsep dan simpan dalam portfolio.

Being A Good Communicator

Speaking Skills

Listening Skills

Nonverbal Communicatio n

A. Speaking Skills Good Strategies for Speaking 1. Using grammar correctly. 2. Selecting vocabulary that is understandable & appropriate for the level of your students. 3. Applying strategies to improve students ability to understand what you are saying. 4. Speaking at an appropriate pace. 5. Being precise in your communication and avoid being vague. 6. Using good planning and logical thinking skills.

4 styles of dealing with conflict

Evaluate your rights. State the problem. Express your feelings about the particular situation. Make your request. Use assertive nonverbal behavior. Keep your request simple. Avoid asking for more than one thing at a time. Dont apologize for your request. Describe the benefits of your request.

Crticizing.

Name-calling and labeling. Barries to Effective Verbal Communication

Advising

Ordering

Threatening

Moralizing

Giving an Effective Speech

o Connect with the audience. o State your purpose. o Effectively deliver the speech. o Follow appropriate conventions. o Effectively organize the speech.

B. Listening Skills Pay careful attention to the person who is talking.

Good Strategies for Developing Active Listening Skills

Paraphrase.

Synthesize themes and patterns.

Give feedback in a competent manner.

C. Nonverbal Communication

Facial Expressions Silence Nonverbal Communication Touch

Space