Beruflich Dokumente
Kultur Dokumente
Give the caller or visitor your complete attention. Remember the caller or visitor always comes before paperwork.
Learn how to redirect callers. Take time to get all the information. Remember speed is not success.
Treat all callers equally. Use your personality. Remember that callers mirror how theyre treated.
Dont give short, one-word answers. Dont rush callers. Keep your sense of humor.
Remember your manners. Dont slip into slang. Say Thank You and Youre Welcome. Remember good manners never go out of style.