Beruflich Dokumente
Kultur Dokumente
CMSATS
INSTITUTE OF INFORMATION AND TECHNOLOGY
ACKNOWLEDGEMENT
PART 1 PART 3
8. PEL’s Marketing Strategy & Objectives 27 21. PEL's Sales & Share
Analysis 57
PART 2 PART 4
Intern’s Experience in PEL PEL’s SWOT Analysis
12. Experience & its Impact Over Career 38 24.4 Threats for PEL
64
PART 5
New Visions & Directions for PEL
25.
Recommendations 65
26. GLOSSARY 67
27. Biblograpy 69
1. EXECUTIVE SUMMARY
Pak Elektron Limited (PEL) is the flag bearer of the Saigol Group of Companies.
The products manufactured by PEL have always been of high standard and the
name 'PEL' is synonymous with QUALITY all over Pakistan. Since its inception,
the company has been working for the advancement and development of
engineering know-how in Pakistan. The company has produced hundreds of
engineers, skilled workers and technicians through its apprenticeship schemes &
training programs.
Other than this, the company has developed a very good repute in the world of
credit due to which most of the Financial Institutions like National Bank, Faysal
Bank, Punjab Modarba have provided especial credit limits to the Company in
order to support its operational activities.
While working with PAK ELEKTRON LTD, I got very broader visions about
company financial and marketing activities more than those that I had learned
during my MBA program.
2. INTRODUCTION:
Pak Elektron Limited (PEL) is the flag bearer of the Saigol Group of Companies.
The products manufactured by PEL have always been of high standard and the
name 'PEL' is synonymous with QUALITY all over Pakistan. Since its inception,
the company has been working for the advancement and development of
engineering know-how in Pakistan. The company has produced hundreds of
engineers, skilled workers and technicians through its apprenticeship schemes &
training programs. PEL has been continuously adding new products to its range.
As a result, PEL has registered a significant increase in its sales volume, during
the last ten years.
3. PEL PROFILE:
Pak Elektron Limited (PEL) is the pioneer manufacturer of electrical goods in
Pakistan. It was established in 1956 in technical collaboration with M/s AEG of
Germany. In October 1978, the Saigol Group of Companies bought the company.
Since its inception, the company has always been contributing towards the
advancement and development of the engineering sector in Pakistan by
introducing a range of quality home appliances and by producing hundreds of
engineers, skilled workers and technicians through its apprenticeship schemes
and training programs.
• Appliances Division
• Power Division
APPLIANCES DIVISION:
PEL’s Appliances Division is the flag carrier of the Saigol Group. This Division of
PEL consists of home appliances manufacturing particularly refrigerators.
PEL REFRIGRATORS:
The manufacturing of refrigerators started in 1986-87 in technical collaboration
with M/s IAR-SILTAL of Italy. Like the air conditioner, PEL's refrigerators are also
in great demand. Today, PEL Crystal has 30% market share. Its cooling
performance is tested and approved by Danfoss Germany and its
manufacturing facility is ISO 9002 certified by SGS Switzerland.
POWER DIVISION
PEL Power Division manufactures energy meters, transformers, switchgears,
Kiosks, compact stations, shunt capacitor banks etc. All these electrical goods
are assembled under strict quality control and in accordance with international
standards.
PEL is one of the major electrical equipment suppliers to Water and Power
Development Authority (WAPDA) and Karachi Electrical Supply Corporation
(KESC), which are the largest power companies working in Pakistan. Over the
years, PEL electrical equipment has had been used in numerous power projects
of national importance within Pakistan. PEL has the privilege of getting its
equipment approved and certified from well-reputed international consultants
such as:
In spite of stiff competition from emerging local and multinational brands, PEL
Group's appliances and electrical equipments have remained in the spotlight due
to constant innovation. Strategic partnerships with Copeland, Danfoss, Samsung
and others have enabled the PEL Group to incorporate new technologies into
existing product ranges, thus giving the Pakistani market access to innovative,
affordable and quality products.
GROUP PROFILE
In 1948, the Saigols migrated from Calcutta and initiated their business in
Lyallpur (later named Faisalabad), the textile city of Pakistan, under the banner of
Kohinoor Industries Limited.
Appliances Division
Power Division
APPLIANCES DIVISION:
PEL’s Appliances Division is the flag carrier of the Saigol Group. This Division of
PEL consists of home appliances manufacturing.
In 1981, PEL window type air conditioners were introduced in 1981 in technical
collaboration with General Corporation of Japan. Today, PEL Air Conditioners
hold approximately 45% market share.
In 1987, PEL deep freezers were also introduced in technical collaboration with
M/s Ariston of Italy.
Today, PEL has become a household name. At the Gadoon Amazai industrial
estate, an export-processing zone in Pakistan, air conditioners and deep freezers
under the banner of PEL Appliances Limited are manufactured.
POWER DIVISION:
PEL Power Division is one of the major electrical equipment suppliers to WAPDA
& KESC. The company manufactures transformers, energy meters, switchgears,
kiosks, compact stations and shunt capacitor banks. PEL also has had the
privilege of getting its equipment approved and certified from well-reputed
international consultants such as:
HOME APPLIANCES:
Products PEL is dealing in under the head of Home Appliances.
REFRIGRATOR:
PEL Crystal Classic is a step ahead towards the achievement of our goal of
satisfying customers today and in time to come.
PEL Air Conditioners have been specially designed for countries, having climatic
conditions similar to Pakistan. The Air Conditioners have excellent cooling
capabilities at extreme temperatures at varying levels of humidity; high air dust
and uneven local power supply conditions.
PEL TELEVISION:
This division was established in 1956, the name PEL has always been
synonymous with quality and backed by the organizational expertise of Saigols
Group, one of the leading industrial and commercial groups in Pakistan. PEL is
now surging ahead of its competitors in the field of Power and Distribution
equipment. The manufacturing facilities are equipped with state-of-the-art
technology and are serving a large base of customers. A team of highly qualified
and experienced engineers supervises all stages of design, production and
quality control. A part from meeting individual customer requirement for Power &
Distribution Transformers, MV & LV Switchgear, Energy Meters and Instrument
Transformers.
QUALITY CONTROL:
Strict quality control is maintained throughout the manufacturing process by our
inspection and quality control department. All PEL made equipment undergoes
stage-wise inspection and its complete routine testing is performed as per
IEC/customer's specifications. A complete set of factory test reports is prepared
before the dispatch of the equipment.
PEL make oil immersed transformers with natural cooling are suitable for both
indoor and outdoor installations. These are manufactured according to BSS-171,
IEC-76 or VDE-0532 and tropicalized to meet adverse environmental conditions.
All our transformers are offered with tabular tank, having a conservator and
breather. However, hermetically sealed transformers are also manufactured up to
1000kVA ratings.
PEL's transformers have been successfully type tested for Impulse voltage and
short circuit tests at KEMA, (Holland), HV&SC Lab, Rawat (Pakistan), NIP
(Pakistan) and UET (Pakistan).
INSTRUMENT TRANSFORMERS:
SWITCHGEARS:
MV & LV Switchgear being one of the major power products of PEL is produced
for indoor installations company with the latest international standards, i.e. IEC,
BSS or VDE PEL's Switchboards are steel sheet fabricated, totally enclosed,
floor mounting and vermin & dust proof. These are supplied with factory fitted
relevant components and copper bus bars, internal wiring, terminal blocks etc.
The cubicle housing and doors are fabricated from 2-3mm thick sheet steel,
welded together to form a robust and self-supporting structure. Painting
procedure includes through cleaning, pre-treatment, anti-rust coating and final
finishing in standard RAL colours.
ORGANIZATIONAL CHART
APPLIANCE DIVISION
MKT.
APPLIANCES
MATERIAL
FINANCE PLAN
CONSUMER
MARKETING
R&D
ACCOUNTS
POWER DIVISION
PACKAGING
HRM
MKT. POWER
CAREERS TRADING
PRODUCTION. PRODUCTION.
SG TR
PRODUCTION.
EM
PAK Elektron as being the most famous corporation of Pakistan deals in two
types of goods one is entirely related with home Appliances particularly
Refrigerators and other one is entirely related with the power goods such as
Transformers, Electric Meters, and Switchgears.
Due to difference in the products Nature it has established two different Strategic
Business Units that work and act as independent and separate entities under the
names of PAK Elektron. Each unit has its own Marketing, Production and other
specific departments.
In PEL these two units are known as:
APPLIANCES DIVISION
POWER DIVISION
1. APPLIANCES DIVISION:
PAK Elektron Refrigerators always have always been famous among every home
due its superior quality and reliability. In Pakistan there are so many National and
International Companies who are sharing the demand of refrigerators but all of
them are considered to be minor market shareholders in front of Pak Elektron’s
share. Strength of Pak Elektron’s share has always been its remarkable
Appliances Division due to its latest equipments and talented men power.
At time when the forces feel a change in customer preferences they immediately
undertake distinctive steps and make new sales plans. Such plans are forwarded
to each respective department by the marketing department in order to get their
requirements to make the plan successful.
2. POWER DIVISION:
The second but the most powerful revenue generating business unit of PAK
Elektron, produces Transformers, Switchgears and Energy Meters for the public
sector such as KESC Karachi Electric Supply Corporation, LESCO Lahore
Electric Supply Corporation, IESCO Islamabad Electric Supply Corporation,
PESCO Peshawar Electric Supply Corporation, etc and for public sector as well.
PEL's transformers have been successfully type tested for Impulse voltage and
short circuit tests at KEMA, (Holland), HV&SC Lab, Rawat (Pakistan), NIP
(Pakistan) and UET (Pakistan).
department, i.e. IEC, BSS or VDE PEL's Switchboards are steel sheet fabricated,
totally enclosed, floor mounting and vermin & dust proof. These are supplied with
factory fitted relevant components and copper bus bars, internal wiring, terminal
blocks etc.
The cubicle housing and doors are fabricated from 2-3mm thick sheet steel,
welded together to form a robust and self-supporting structure. Painting
procedure includes through cleaning, pre-treatment, anti-rust coating and final
finishing in standard RAL colors.
3. COMMON DEPARTMENTS:
Other than those particular and specific departments there are some
departments that deal directly with these two divisions and following are the
names of those departments.
in hiring employees for other departments and settling down all issues related
with employee’s needs, wants and hurdles.
Budgeting Section
Guarantees Section
Material Planning Section
Leasing Section
the company by speedily participating for the contract with the help of Tender
Bonds of Guarantees.
As trading restriction are relaxed by most of the Asian Countries, Pakistan And
China have started sharing most their production surplus with each other,
similarly providing each other a facility to share their production technology.
As Labor and power is cheaply available in China, Pak Elektron has started
importing Splits, Microwaves and Televisions from China in order to get
competitive edge over the competitors due to its price and cost effectiveness.
OPERATING RESULTS:
In the year under review gross turnover reached at Rs. 6,077 million, which is
higher by Rs. 2,094 over the last year showing an increase of 53%. The net profit
reflects an increase of Rs. 136 million (96%) on the comparative financial results.
7. ISO 9001:
PEL was 16th Company in Pakistan, which got ISO 9002 Certification in 1997,
since, and then PEL Management is applying this International Standard
Practices for Effectively Managing Quality of Products and Services that
Company Offers. The International Standard Practices in PEL have been
upgraded as per the Revised ISO 9001 Standards and its Scope of Application is
expanding ever since and Top Management is committed to make PEL a Total
Quality Management (TQM) Company.
In PEL Quality is the Subject of Management at all Levels. IT focus on
continuous improvement in its Systems thus establishing Good Management
Practices that ensure Product and Services Standards, it is committed to and
making continuous efforts in developing and strengthening its internal and
external customers and suppliers, employees training and development and their
participation are the KEY forces which are Increasing the Organization's
Capabilities thus making it more competitive and fast growing Company. Top
management is not only tremendously improving the Working Environment but
also investing in improving internal Communication Network for better
Teamwork. Continuous Up-gradation in production facility/equipment thus going
for State-of-the-art production facility reflects management Vision and
commitment for Quality. Having around Fifty years of manufacturing
experience with cooperative and dedicated employees and now coupled with
efficiency monitoring processes and Data Analysis enable management to
take Preventive Actions before things really go wrong.
OBJECTIVES:
1. To increase Refrigerators Sales Volume from 255,000 to 330,000 units.
2. To increase over all market share from 33.38 percent to 37 percent.
3. To ensure profitability on the basis of
Marketing Strategies:
Advertising Objectives:
Advertising budgets should be utilized properly to support
marketing of the products.
Other Objectives:
FINANCE DEPARTMENT:
Another important thing which i have observed over there is the back biting and
leg pulling trend due to MR Arshad's stubborn personality.
Today I again examined and did some calculations for the Receivables Budget
and found that near about 100 Million was stuck for 180 Days last year 2004 –
2005. Similarly, I have examined their borrowing behavior, which is very frequent
from the credit houses and also examined the allocation of those finances
reflecting a ratio of 52:48 in Appliance and Power division.
expected Political and Economical changes and its impact on PEL’s Sales. I
found that if these factors remained constant almost P.E.L could fulfill almost 50%
of the market demand.
in order to give an assurance to the buying party on the behalf of selling party
that in case if the selling party refuses to sell goods than they will take care.
JULY 30th 2005
Today I collected the details of FANFORD, FANFORD is basically a special type
of voucher that reflects a refundable amount which was deducted from the
DEMAND DRAFT’S value at time of its discounting.
last 3 months.
Last day, the day of good bye they people taught me some key points and I left.
• Budgeting staff rather than teaching keep the interns engage in printing
the notes, photocopying etc, etc.
• Attitude and behaviors of the staff is sick and pathetic they people did not
feel any hesitation in openly abusing others.
During the survey we looked into different features offered by those companies in
their microwave Owens where some of the features have significantly increased
the value of those microwaves and some have shattered down the image of the
company. Let’s look into the distinct features.
Tea Maker:
A value added feature introduced by LG in its Microwaves Owens, considered to
be a convenience by the upper class society but an un-attractive facility by the
middle class which is the largest segment all because of the higher prices i.e. 40
percent higher than the similar microwaves offered by other companies.
Grills:
A Cultural transformation has been rapidly taking place these days due to Mass
Media. People of Pakistan have started preferring rather showing their interest in
western foods. And as this need is arising swiftly most appliances corporations
have started introducing Grills for Baking and other purposes. But still there are
some companies, which are not offering grills along with some of their own
models to the customer, despite its highly demanded like Orient, Hiaer, LG, and
PEL, due to which they are loosing their customer loyalty.
Digital Panels:
Few years back, if we remember microwave Owens were introduced with analog
operational kits but with the passage of time they arrived with attractive digital
kits. This feature if has added a beauty in the microwaves also has created lots
of problems for the customers. Reason being;
Due to this many companies including PEL, have suffered a lot and still suffering
and among them Orient, LG are at top just because of poor quality of digital kits
and continuous customer complaints. Only Dawlence is ensuring high quality and
reliability to its customer.
13.2 COMPETITIVE BUSINESS STRATEGIES:
During conducting the survey our main motive was to identify the distinctive
features and all business strategies of those 8 Giants. Different retailers have
different opinions about all these companies but their emphasis lies around some
of the major issues such as problems with delivery of appliances and after sales
services facility. We heard that few companies are good at one end but lacks at
other only Dawlence being the big crocodile is highly committed with its promises
and is actively participating in after sales services which ensure care to its
customer due to which no one can take its customer away from its products
easily.
PRICE FACTOR:
Price stability always counts a lot. A fluctuation in prices with regular interval of
course does not leave a good impression rather changes the mind of customer
because a customer too have planned its shopping budgets.
During the survey we found that only Dawlence is the company that has
considered this important issue and have entered into the market with stabled
prices comparatively with others. It also declares that if some one like retailers
sells Dawlence products lower than the offered selling prices by the company will
be subjected to a penalty of 100,000Rs. Strategy is to protect its corporate
promising image and keep the customer always closer.
DEALERS INCENIVE:
Margins either earned by the retailers, whole sellers or by the Companies,
always being a source of motivation. Creating a discrimination in between Major
and Minor distributors creates dissatisfaction. In order to build an exclusive
distribution channel, equal incentives to all counts a lot. A retailer disclosed that
Dawlence, Orient is the one who never discriminates and always ensures us the
same entertainment as it does to the others.
Where as PEL and other companies usually enter later specifically when we talk
about microwave Owens.
PUBLICITY:
Again Dawlence is going well in comparison with others in increasing its
microwaves awareness in the markets. Its special skilled and talented sales force
is highly involved in spreading word of mouth that is a very effective marketing
strategy rather weapon. Talking about PEL, PEL is not concentrating on this point
rather its just focusing on the dealer ship networks due to which its product
image has never been as good as Dawlence’s image is.
BRAND:__HAIER MICROWAVEOVEN______
MODEL RANGE
Sr.NO MODEL FEATURES PRICE in RS
1 HR-570-2D STRAIGHT TYPE MANUAL 3,500
2 HR-750-2D STRAIGHT TYPE MANUAL 4,500
3 MG-2280-EG GRILL AND GRAY COLOR 8,000
4 MK-2280-MG GRILL, DIGITAL AND KNOB 6,000
5 MD-2485-EG STABLE PLATE, GRILL AND AUTOMATIC 8,000
6 HR-7803-SS LARGE DISPLAY, STAINLESS STEEL AND GRILL 9,000
BRAND:__WAVES MICROWAVEOVEN______
MODEL RANGE
Sr.NO MODEL FEATURES PRICE in RS
1 W-520 NOT AVAILABLE 3500
2 W-525 NOT AVAILABLE 4500
3 W-535 NOT AVAILABLE 5700
4 W-520-GDI NOT AVAILABLE 3700
5 W-525-GDG GRILL, TOUCH PANEL 5100
6 W-535-GDG NOT AVAILABLE 5399
7 W-540-GDG NOT AVAILABLE 5900
CURRENT LIABILITIES
Short term finances – Secured 2,399,223 1,897,577
CURRENT ASSETS
Stores, spares and loose tools 56,037 49,157
Stock in trade 1,793,332 1,309,131
Trade Debts 1,833,068 980,491
(Rupees in Thousand)
SALES-GROSS 24 6,077,006 3,983,106
LESS: SALES-TAX, EXCISE DUTY AND
24 1,147,510 773,870
DISCOUNT
(Rupees in Thousand)
SALES-GROSS 9 5,238,702 3,749,404
LESS: SALES-TAX, EXCISE DUTY AND
DISCOUNT 746,939 712,446
SALES-NET 4,491,763 3,036,958
COST OF GOODS SOLD 10 3,506,707 2,321,049
Number of
Categories of Shareholders Number of Share Held Percentage
Shareholders
8 10,222,022 43.15
Executives NIL NIL NIL
Public Sector Companies & Corporations NIL NIL NIL
Joint Stock Companies 70 5,190,953 21.91
Financial Institutions/Insurance Companies
16 3,584,535 15.05
/Modarba/Mutual Funds etc.
Foreign Companies/Foreigners 31 46,982 0.2
Others/Individuals 1,839 4,572,164 19.3
1,966 23,687,591 100
Rs. in Million
Particulars 2004 2003 2002 2001 2000 1999
Sales Gross 6,077 3,983 3,163 2,521 2,295 1,788
Sales-Net 4,929 3,209 2,578 2,129 1,930 1,540
Gross Profit 1,070 827 685 620 638 470
Operating Profit 627 527 402 397 401 268
Financial Charges 379 349 338 370 404 381
Profit/(Loss) after Tax 277 141 130 94 59 -96
LIABILITIES
Share Capital 237 190 185 185 185 185
Reserves 563 329 6 -124 -219 -278
Shareholders' Equity 824 519 191 61 -33 -92
Long Term Liabilities 779 786 778 940 998 1,092
Deferred Liabilities 259 14 4 - - -
Current Liabilities 3,232 2,467 1,901 1,747 1,683 1,328
ASSETS
Fixed Assets 3,599 3,030 2,394 2,375 2,098 2,037
Current Assets 3,039 2,218 2,040 1,936 1,873 1,615
Net Current Assets -193 -249 139 189 190 287
Total Assets 6,748 5,351 4,521 4,498 4,162 3,843
Dividend (%)
2004 2003 2002 2001 2000 1999
Return to Shareholders
2004 2003 2002 2001 2000 1999
ROE after Tax 41% 40% 103% 671% -94% 218%
Return on Capital
Employed 5% 3% 3% 2% 1% -3%
EPS after Tax Rs. 11.7 5.96 5.58 4.04 2.53 -4.12
Activity (Times)
2004 2003 2002 2001 2000 1999
Liquidity/Leverage
In Times 2004 2003 2002 2001 2000 1999
percent cash dividend of the after tax profit. This reflects that Pak
Elektron’s liabilities have been started reducing now and getting better
position in the markets. Similarly it also seems that Pak Elektron has been
successful in achieving its goals as per planning since last two years.
Talking about Gross profit ratio which reflects a decline comparatively from
last year’s ratio that is year 2003 portrays that its cost of production has
been higher by year 2004 which further reflects that its material planning
was not as good as it had to be but talking about NET PROFT AFTER TAX
RATIO they have achieved 2 percent more of the sales than prior year and
this is due to the un-appropriate brought forward profits by the company
but it sounds good.
Of course Return on Equity has its own importance, the company has
again started earning more in respect with year 2003 returns but still it has
to ensure at least 100 percent return like it did before over the share
holders equity in order to increase its business capital. Similarly I found a
continuous improvement in returns on Capital Employed that reflect that
Company’s internal growth rate has started increasing.
A corporate achievement are highly related with its stock positioning in the
market regardless of it shares the success with the stock holders or not
but it really does effects over its reputation, goodwill and Business Capital
Value. Since there is an increase of nearly 50 percent found in earning per
share, I believe its stock prices must have reached the sky and it’s a very
good sign for the company.
low and shareholders start moving out speedily from the possession of the
firms equity.
For inventory turn over, I recommend that the company should not keep
that much idle inventory rather keep according to needs and keep the idle
money in circulation in order to get rid of the excessive loans and their
highly payable interests.
With the help of sufficient Net Profits this company is able to pay 100
Percent interests on all borrowed loans. But it is recommended that PEL
should minimize the burden of debts over it in order to increase
shareholders portion of profits rather wealth.
Current ratio from prior year has reached its rite place but in up coming
years it should show the same stability and should not exceed above 1
Times. Where as Long-term debts to equity is also reflecting a very sound
position but in order to attract more investments it should show the same
decline by next and up coming years.
COMPETITORS SHARE
BRAND 97-98 98-99 99-00 00-01
Sales % Share Sales % Share Sales % Share Sales % Share
28,46
PEL 0 22.41% 27,500 14.47% 49,550 20.48% 62,028 23.97%
75,00 121,70
DAWLANCE 0 59.06% 85,000 44.74% 107,000 44.21% 0 47.04%
WAVES 12,00 9.45% 20,000 10.53% 25,000 10.33% 25,000 9.66%
0
33,00
PHILIPS 0 25.98% 40,000 21.05% 33,000 13.64% 28,000 10.82%
11,54
OTHERS 0 9.09% 17,500 9.21% 27,450 11.34% 22,000 8.50%
127,00 258,72
TOTAL 0 125.98% 190,000 100.00% 242,000 100.00% 8 100.00%
Market Growth - 18.75% 27.37% 6.91%
finest products in the world. At first glance, no one will be able to identify its
weaknesses and threats.
People might believe that companies like PEL must be having more strengths
than the required ones and is always ready to avail the up coming opportunities
and tackle the threats. But during my internship time period, considering my self
a part of the same society having same image of the company, I found that
regardless of the perceived strengths and qualities to avail opportunities and
tackling powers it too has some weaknesses and will be facing some threats in
the future due to many reasons. And I would like to share those identified
Strengths, Weaknesses, Opportunities and Threats.
As we all know PEL has been serving since 5 to 6 decades, it has captured
almost 50% of the Appliances demand and near about 70% of the power
products demand with the passage of time. Due to its strong positioning, its
Goodwill has always been a threat for the new business arrivals and for the
small-scale businesses. And PEL holds a great part of the people trust.
break PEL’s market share but due to strong financial backup from its own
POWER DIVISION, from Top class financial institutions and its exclusive
distribution network all those companies have become un-able to change its
position.
One another Strength would be the environment, PEL ensures a very neat,
clean environment to its staff which keeps them motivated and committed to their
jobs and that’s why they usually resist to jump for external opportunities.
Other than strengths the internal weaknesses of PEL includes low morale of
the employees due to OLD and RIGID ideologies of the top-level staff. Top level
staff at PEL dislike middle or lower level employees participation in the decision
making, exert excessive, un-necessary pressures, work loads and discourage
them a lot, this significantly reduces employees interests in their work and
respect for the Top-level staff.
Another weaknesses of the PAK Elektron lies in its marketing strategy where
its continuously trying to rely on the Distribution Network for its Appliances
specially for its microwaves and splits with out proper Advertisement and
promotions. Due to which people un-awareness remains there as it is and they
bother to go for its products.
Sayings: “if internal customer is satisfied do not worry about the external
satisfaction”
Ensuring speedy growth and handsome packages to the employees does matter
because they keep the employees motivated and committed with their assigned
tasks, especially in Pakistan. In PEL, I saw employees are dissatisfied with their
jobs due to the lack of these two factors and further due to this new talent resists
becoming a part of this organization.
Pak Elektron has started buying almost all the Equipments, Auto Mobiles, and
Machineries on Leasing Agreements from different Institutions. No Doubt it first
collects the quotations to make a comparison from all the leasing companies in
order to buy any product at best price but while working on Machinery Leasing
Statement, I found that it purchases machineries usually with the help of Private
Leasing Companies charging high interests rates than the public institutions and
this further effects over the profitability of the company significantly.
While preparing Actualized Statement for the Budgeting Section the thing I
have noticed was an improper forecasting method, adopted by the Finance
Managers to project the Sales of the following months in order to add it up in the
monthly realized sales to further get the Annual sales. They use an average
method without considering Economical, Political factors such as Refrigerators
are usually less purchased in winters as compare with summer but average
method results might fall outside due to which company can suffer huge losses
and frustrations.
Another opportunity is the Sales Tax exemption by the Government over the
Production material and Sales of transformers, switchgears, electric meters, etc
by this year. Due to this PEL soon will enjoy huge profits than before.
Distributors of any product always look forward for the higher margins.
Companies have started offering sufficient amount more than PEL, as incentives
to the distributors soon will take over PEL’s Exclusive Distribution Network and
this will be the huge loss for PAK ELEKTRON.
25. RECOMMENDATIONS:
After looking into different weaknesses and future threats I recommend following
steps to PAK Elektron in order to cope with future problems.
PEL must introduce a true decentralize setup in the organization, giving every
one some grounds for decision making, increase employees involvement in day
to day planning and retain back the morale plus satisfaction of the employees.
PEL should also consider the importance of Advertisement for its microwaves
and Splits, which plays an important role in increasing awareness, customer
preferences and in maximizing market share. It should also use some
promotional tools like organizing shows, schemes, gifts, etc.
PEL should at least ensure same level of growth and packages among
employees working at each level like its competitors are offering to its employees
in order to retain the old employees as well as to attract new talent.
PEL should also tighten up its monitoring and inspection Networks in order to
minimize the miss-utilization of the resources by the employees and verify the
data accuracy gathered by them.
PEL should also form especial skilled and efficient sales collection team in
order to collect Receivables amount from the retailers and the wholesalers
especially from ones located in Karachi, Lahore and at least reduce their
payment time period from 180 days to 90 days. Further should also negotiate
with them to ensure that we care for you and for the best in time delivery we
need you to be more responsive in making early payments to the company.
PEL should also ensure equal incentives to all the distributors in order to
increase their willingness to offer more shelf space to the company.
PEL should also negotiate with the public leasing institutions in order to buy
desired equipments such as machines, cars at low interest rates than private
ones. Similarly ask them to introduce new packages to the company like private
sector. This will significantly help it in having a tight control over cost of
production.
PEL should also take care of the Economical, Political Factors such as
inflation, Government Policies while projecting the Cost of Production for future
because this will help the company in entering into a fix price contracts for the
purchases of material at a single time similarly than it will be able to charge
stable prices to its customer.
PEL should also adopt any other methodology for projecting up coming time
period sales which should include seasonal factors consideration in order to get
accurate future estimates rather than using that silly old average methodology.
A F
Assets FANFORD
Company’s belongings such as Buildings, Machineries. A special type of voucher that reflects a
refundable amount which was deducted from the
DEMAND DRAFT’S.
Accrued FIM
Outstanding liabilities. Finance against Merchandise A credit facility or
Limit provided by the Bank to the Company in
order to make the import’s payment
Advance Bond
A guarantee given by the Banks in order to
provide some Sales Revenue to the Selling company G
from the Buying party and an assurance
that in case of fraud liability will fall over Bank . Guarantees
An assurance given by the bank to
the buying party that selling party has a legal entity
and will be able to fulfill the desired order and to
get
its good released.
B
Benchmarking
Copying any of the other company’s process with its consent
Bonus Shares
New shares
which are offered to the share holders,
instead of offering the profit, by the company.
Budget
A Statement showing predications
regarding company’s different activities.
C
Cash financing
A credit facility provided by the Bank on a
negotiated markup to the Company in order to
meet its daily operational expenditures.
Contingencies
Assets and liabilities about which
the company doesn’t have any idea whether they will incurred or not?
D
Dividends
Profit allowed to shareholders
Debts
Liabilities of a company.
Interest Coverage ratio
A ratio showing how many times
a company is able to pay its interest liabilities
with the help of generated profits.
Economical Factors
Inflation, Wars, etc.
I R
Inflation Rectifications
A rise in the general price level. Errors identification and adjustments.
Right sizing
Reducing the men power in the company.
Inventory
Stocks of the company such as Raw material. Reserves
Saved amount for different operations.
ISO 9000
A quality maintenance certification
K S
KAIBER
Karachi inter bank Exchange Rate. Sales Promotion Offering Discounts, Dealer’s
incentive Gifts, etc with the product to the
customer.
Key figures
Daily performance report of the company. T
L Tender Bond A guarantee given through the Bank
to the Buying party to represent company’s
willingness in order to participate in the contract.
Leasing
A Financing facility of goods. Turnover
A company’s realized sales of the year.
Lesser
Offer different buying packages on installments.
W
Lessee
Willing to buy any desired thing on installments Word of Mouth
A Marketing tool in which company uses humans
to spread the name, quality of the products all over
in the assigned areas
Letter of Credit
An assurance given by the importer’s bank Z
that he will surely make the payment of import
ZERO DEFECTS
Defect less products.
M
Model Mix
A combination of Refrigerator models
Markup
Profits earned on providing different credit facilities to the company.
N
Net Profit
Profit earned after taxation
P
Preference Shares
Shares having a fixed income
Performance bond.
Political Factors
Government’s policy, rules, intervention etc
BIBLOGRAPHY
The sources from where I have gathered data for my report are
• www.pel.com.pk