How to Request a Maintenance Certificate manually through SAP Support Portal?

17-Nov-2008

Request: Open License Key Application

www.service.sap.com/licensekey

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Request: Select Installation

1.

Choose the Installation Number

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Request: Select System and continue to Hardware Data

1.

Choose Change details for system

Note: Choosing the SID (System ID) will enter the Display Mode: Display details for system It offers the download of already requested Maintenance Certificates

2.

Choose Continue to reach step 4 Hardware Data

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Request: Enter Hardware Key

1.

Copy the Hardware key from table Hardware Overview into clip board. Paste the Hardware key from clip board into field Hardware key (HWID)

2.

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Request: Choose License type Maintenance

3.

Choose Maintenance in field License type Choose Save License type Maintenance has been added to the list Choose Continue

4. 5.

6.

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Request: Submit the Request

Review the request
8. 9.

Enter the Email address. Choose Submit to request the Maintenance Certificate

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Install Maintenance Certificate

SAP NetWeaver Application Server ABAP Transaction SLICENSE -> New License -> Install

SAP NetWeaver Application Server Java Visual Administrator -> Services -> Licensing Adapter

See details in document: License Keys for SAP Systems http://www.service.sap.com/licensekey

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Example Maintenance Certificate File

----- Begin SAP License ----SAPSYSTEM=MAR HARDWARE-KEY=P1719877629 INSTNO=0020224520 BEGIN=20080115 EXPIRATION=20080415 LKEY=MIIBOgYJKoZIhvcNAQcCoIIBKzCCAScCAQExCzAJBgUrDgMCGgUAM AsGCSqGSIb3DQEHATGCAQYwggECAgEBMFgwUjELMAkGA1UEBhMCREUxHDA aBgNVBAoTE215U0FQLmNvbSBXb3JrcGxhY2UxJTAjBgNVBAMTHG15U0FQL mNvbSBXb3JrcGxhY2UgQ0EgKGRzYSkCAgGhMAkGBSsOAwIaBQCgXTAYBgk qhkiG9w0BCQMxCwYJKoZIhv SWPRODUCTNAME=Maintenance_DB6 SWPRODUCTLIMIT=2147483647 SYSTEM-NR=000000000310537041

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Display Successfully Installed Maintenance Certificate (ABAP)

1. 2.

Run transaction SLICENSE Choose New Licenses

3.

Section Installed Licenses shows a table Maintenance Certificates (issued for each Hardware Key) and Product Licenses.

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