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Interference problem
Interference problem
Coverage problem
Coverage problem
Handoff problem Interactive process HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential
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Objectives
Definition of the call drop Process for handling the call drop problem Various methods to analyze call drop data Solutions to call drop problems
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Contents
1. Definition and classification
2. Causes and handling process
3. Solutions
4. Case analysis
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1.1 Normal release procedure 1.2 Call drop over the Um interface 1.3 Call drop measurement - CS 1.4 Call drop measurement - PS
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1.1 Normal release procedure 1.2 Call drop over the Um interface 1.3 Call drop measurement - CS 1.4 Call drop measurement - PS
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1.1 Normal release procedure 1.2 Call drop over the Um interface 1.3 Call drop measurement - CS 1.4 Call drop measurement - PS
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Definition of Measurement
Summary of measurement classification Call drop defined by the measurement CS call drop Object-oriented statistics: RNC, cell Service-oriented statistics: AMR, VP service
PS call drop Object-oriented statistics: RNC, cell Service-oriented statistics: PS service, HSDPA, HSUPA
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CS _ CDR =
Notes
The RNC level KPIs can be calculated by aggregating all the cell counters and Iur counters.
CSRABAbnormalRelease (cell)
VS.RAB.Loss.CS.Abnorm+ VS.RAB.Loss.CS.RF
VS.RAB.Loss.CS.Abnorm: Numbers of abnormally released RABs except RF causes in a cell VS.RAB.Loss.CS.RF: Number of Released RABs Triggered by RNC due to RF Reason
CSRABRelease (cell)
VS.RAB.Loss.CS.Norm: Numbers of Released RABs Triggered by RNC due to CS Normal Cause in a cell
This measurement helps evaluate the call drop rate of CS services in a RNC or cluster. This counter is measured when the RNC initiates the abnormal release procedure through the RAB RELEASE REQUEST and IU RELEASE REQUEST messages. HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential
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AMR _ CDR =
Notes
The RNC level KPIs can be calculated by aggregating all the cell counters and Iur counters.
AMRRABAbnromalRelease (cell)
VS.RAB.Loss.CS.AMR
AMRRABRelease
VS.RAB.Loss.CS.AMR + VS.RAB.Loss.CS.Norm.AMR
VS.RAB.Loss.CS.Norm.AMR: Numbers of Released RABs Triggered by RNC due to CS Normal Cause in a cell(AMR)
This measurement helps evaluate the call drop rate of AMR services in a RNC or cluster. This counter is measured when the RNC initiates the abnormal release procedure through the RAB RELEASE REQUEST and IU RELEASE REQUEST messages.
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VP _ CDR =
Notes
The RNC level KPIs can be calculated by aggregating all the cell counters and Iur counters.
VPRABAbnormalRelease (cell)
VS.RAB.Loss.CS.Conv64K
VPRABRelease (cell)
VS.Norm.Rel.CS.Conv.RB.64 + VS.RAB.Loss.CS.Conv64K
This measurement helps evaluate the call drop rate of VP services in a RNC or cluster. This counter is measured when the RNC initiates the abnormal release procedure through the RAB RELEASE REQUEST and IU RELEASE REQUEST messages.
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1.1 Normal release procedure 1.2 Call drop over the Um interface 1.3 Call drop measurement - CS 1.4 Call drop measurement - PS
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PS _ CDR =
Notes
The RNC level KPIs can be calculated by aggregating all the cell counters and Iur counters.
PSRABAbnormalRelease (cell)
VS.RAB.Loss.PS.RF + VS.RAB.Loss.PS.Abnorm
VS.RAB.Loss.PS.RF: Numbers of abnormally released RABs except RF causes in a cell VS.RAB.Loss.PS.Abnorm: Number of released RABs triggered by RNC due to RF reason
PSRABRelease (cell)
VS.RAB.Loss.PS.Norm: Numbers of released RABs triggered by RNC due to PS normal causes in a cell
This measurement helps evaluate the call drop rate of PS services in a RNC or cluster. This counter is measured when the RNC initiates the abnormal release procedure through the RAB RELEASE REQUEST and IU RELEASE REQUEST messages. Note: The cell level counter calculates only the RAB releases on the SRNC, whereas the result of the above formula includes the R99 call drop and HSPA call drop.
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HSDPA _ CDR =
Notes
1. The RNC level KPIs can be calculated by aggregating all the cell counters. 2. The normal transition from HS-DSCH to FACH/DCH is considered as normal HS-DSCH release ( including transitions due to mobility).
This measurement helps evaluate the call drop rate of PS services carried by the HSDPA in a RNC or cluster. This counter is measured when the RNC initiates the abnormal release procedure through the RAB RELEASE REQUEST and IU RELEASE REQUEST messages.
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HSUPA _ CDR =
1. The RNC level KPIs can be calculated by aggregating all the cell counters. 2. The normal transition from E-DCH to FACH/DCH is considered as normal E-DCH release ( including transitions due to mobility).
This measurement helps evaluate the call drop rate of PS services carried by the HSUPA in a RNC or cluster. This counter is measured when the RNC initiates the abnormal release procedure through the RAB RELEASE REQUEST and IU RELEASE REQUEST messages.
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HSUPA_RBNormalRelease
VS.HSUPA.RAB.Loss.Norm: Number of released PS service RABs carried by HSUPA triggered. The cause is normal. VS.HSUPA.ChR.IntraCell.EDCHtoDCH.Succ: Number of successful attempts to switch the channel type from EDCH to DCH in the same cell of the RNC VS.HSUPA.ChR.IntraFreq.EDCHtoDCH.Succ: Number of successful attempts to switch the channel type from EDCH to DCH due to intrafrequency hard handover between two cells. VS.HSUPA.ChR.InterFreq.EDCHtoDCH.Succ: Number of successful attempts to switch the channel type from EDCH to DCH due to interfrequency hard handover between two cells. VS.HSUPA.ChR.EDCHtoFACH.Succ: Number of successful attempts to switch the channel type from EDCH to FACH in the same cell of the RNC
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Contents
1. Definition and classification
3. Solutions
4. Case analysis
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2.1 Common reasons for call drop 2.2 Drive test data analysis procedure 2.3 Measurement data analysis procedure 2.4 Signaling tracing data analysis procedure 2.5 User complaint data analysis procedure
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2.1 Common reasons for call drop 2.2 Drive test data analysis procedure 2.3 Measurement data analysis procedure 2.4 Signaling tracing data analysis procedure 2.5 User complaint data analysis procedure
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Are signals of the primary cell stable? stable 4 RSCP and EcIO of the best cell of the Scanner
Frequently changed
4.3 Both the RSCP and the EcIo are normal. Inconsistent
Compare the best cell of the UE and that of the Scanner Consistent
Check whether the call drop is caused by the neighbor cell missing.
Y
Untimely handoff Uplink interference problem Abnormal call drop Pilot frequency interference problem Ping-pong handoff problem
Coverage problem
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Data files collected by the drive test software Single user tracing data recorded by the RNC CDL recorded by the RNC 2. Obtain the call drop location. Adopt the drive test software, such as the Analyzer to obtain the call drop time and location, pilot frequency data collected by the Scanner before and after the call drop, information about the active set and monitored set collected by the UE, and signaling process. 3. Analyze changes of the primary cell of the Scanner. If the primary cell is relatively stable, perform further analysis on the RSCP and EcIo. If the primary cell changes frequently, analyze causes. If there is no primary cell, perform the cause analysis on the call drop occurring during the ping-pong handoff.
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2.1 Common reasons for call Drop 2.2 Drive test data analysis procedure 2.3 Measurement data analysis procedure 2.4 Signaling tracing data analysis procedure 2.5 User complaint data analysis procedure
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Y
3.1 Solve the equipment problem.
N
4. Analyze call drop reasons.
Y
Solve the coverage problem.
N
4.2 Check whether the call drop is caused by the handoff?
Y
Solve the call drop problem arising from the handoff.
N
4.3 Check whether the call drop is caused by the interference?
Y
Solve the interference problem.
N
5. Carry out the drive test to find out the call drop reasons.
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1. Analyze call drop rate indexes of the RNC. Check whether the call drop rate index is normal based on the overall call drop rate index of the RNC. 2. Analyze call drop rate indexes of the cells such as AMR call drop rate, VP call drop rate, PS call drop rate, hard handoff call drop rate, inter-RAT handoff call drop rate and sort all of these cells according to the indexes. Analyze causes of call drops occurring in the cells with worse or worst indexes. 3. Check whether the cell is normal. Check alarms relating to cells and exclude causes of abnormal cells.
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4. Analyze call drop causes. If the call drop is not caused by aa12 abnormality of the Iu interface or the GTPU abnormality, check whether the reset of signaling RLC or service RLC is the call drop cause. Analyze related handoff indexes (incoming handoff success rate and outgoing handoff success rate) related to the cell to check whether the call drop is caused by the handoff failure. Analyze the measurement relating to the overall bandwidth receiving power to check whether related uplink interference indexes are high during the period of the high call drop rate. Then, you can determine whether the call drop is caused by uplink interference. 5. Carry out the drive test to make call drop problems reoccur. If the call drop problem persists after the analysis of measurement data, carry out drive tests in the cell to trace the signaling process on the UE side and the RNC. For detailed analysis method, see the drive test analysis procedure.
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2.1 Common reasons for call drop 2.2 Drive test data analysis procedure 2.3 Measurement data analysis procedure 2.4 Signaling tracing data analysis procedure 2.5 User complaint data analysis procedure
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Y
5. Check whether abnormal call drop occurs. N 5.1 Solve abnormal call drop problems.
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6. Carry out drive tests to make the call drop problem reoccur.
If the existing data is not sufficient to locate the call drop problem, trace more detailed data. The best way is to carry out drive tests on the call drop location and perform further analysis.
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2.1 Common reasons for call drop 2.2 Drive test data analysis procedure 2.3 Measurement data analysis procedure 2.4 Signaling tracing data analysis procedure 2.5 User complaint data analysis procedure
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3. Check alarms.
According to the complaint time, check the CN, RNC or check whether the alarm of the base station on the location where the problem occurs can result in call drop. If such alarm exists, clear the alarm.
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Contents
1. Definition and classification
3. Solutions
4. Case analysis
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3 Solutions
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1. For the call drop caused by the uplink or downlink coverage problem
Adjust the height and the down tilt of the antenna or replace with the antenna providing more gain or increase the TMA.
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3 Solutions
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Contents
1. Definition and classification
3. Solutions
4. Case analysis
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4 Case analysis
4.1 Cases of call drop caused by poor coverage 4.2 Cases of call drop caused by interference 4.3 Cases of call drop caused by handoff 4.4 Cases of call drop caused by other reasons
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The call drop occurs on the SC314 cell, the coverage edge of the 3G network. Before the call drop, the UE measurement suggests that the No.314 cell is only included in the active set rather than the monitored set; the RSSI is low; the SIR is negative; the transmit power of the UE reaches the maximum.
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The Ec/Io measured by the UE and that measured by the scanner shows the same degradation trend. The RSCP measured by the UE and that measured by the scanner shows the same degradation trend.
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4 Case analysis
4.1 Cases of call drop caused by poor coverage 4.2 Cases of call drop caused by interference 4.3 Cases of call drop caused by handoff 4.4 Cases of call drop caused by other reasons
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4 Case analysis
4.1 Cases of call drop caused by poor coverage 4.2 Cases of call drop caused by interference 4.3 Cases of call drop caused by handoff 4.4 Cases of call drop caused by other reasons
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As shown in this figure, the call drop does not occur at the edge of the 3G network coverage area.
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The call drop occurs in the area where the best cell changes rapidly.
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Before the call drop, the Ec/Io measured by the UE is decreased to lower than -21 dB, whereas the Ec/Io measured by the scanner is still above -11 dB.
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Before the call drop, the best cell measured by the UE is the SC009 cell, whereas the best cell measured by the scanner is the SC018 cell. After the call drop, the UE camps on the SC018 cell rapidly. HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential
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Before the call drop, the SC018 cell is not measured in the monitored set of the UE. The neighbor relation is found to be defined in the neighbor list. Therefore, the possible call drop cause is that the best cell changes rapidly from the SC009 cell to the SC011 cell and SC018 cell, and thus the UE fails to perform the soft handoff timely. HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential
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The SC018 cell is not the best cell here. Serious cross coverage exists in the SC018 cell. Upon the call drop, the RSCP is over -75 dBm. Therefore, you must increase the down tilt of the SC018 cell, control the coverage, and optimize the primary cell of the call drop location.
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4 Case analysis
4.1 Cases of call drop caused by poor coverage 4.2 Cases of call drop caused by interference 4.3 Cases of call drop caused by handoff 4.4 Cases of call drop caused by other reasons
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Contents
1. Definition and classification
3. Solutions
4. Case analysis
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The entire network optimization process consists of the following phases: Sign the project contract Optimize the network Generate the network optimization report Here, we focus on the causes of the call drop in phases from the single site test phase to the subsequent acceptance phase.
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RF optimization
The emphasis of this phase is to check whether call drops are caused by the poor coverage or strong interference. Check whether such call drop problems can be solved by adjusting engineering parameters of the antenna. In addition, call drops caused by the untimely handoff should be taken into account. Check whether the corner or pinpoint effect can be avoided by adjustment of the antenna.
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4. Acceptance phase
To evaluate the optimization effect, collect drive test indexes and measurements related to the call drop rate during the optimization and acceptance phases. Not all these call drop problems are required to be solved, but you are advised to analyze the detailed causes of each call drop and put forward further suggestions on the future optimization.
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Thanks!
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