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Countermeasures - planned actions to eliminate root causes

Countermeasure 1: Countermeasure 2: Countermeasure 3: Countermeasure 4: Name Department Date

PPS Work-Book
Position Name Sign

Sign-Off

Report Theme - provide detail of initial problem perception

Problem Statement - clarify the problem, what is the standard, the gap, the timescale

Responsible: Planned Date: Actual Date:

Responsible: Planned Date: Actual Date:

Responsible: Planned Date: Actual Date:

Responsible: Planned Date: Actual Date:

Supporting Data - obtain data and facts to underpin problem statement, visualise where possible

Follow Up & Check - actions required to ensure countermeasures are sustained

Learning Share - actions required to ensure learnings and benefits are shared with other areas

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Point of Cause - where in the process is the point of cause, illustrate with flow chart to clarify

Cause Validation - obtain data to validate direct cause

Probable Causes - explore probable causes with process experts / cross functional team

5 Why Investigation - investigate direct causes in order to identify root causes


Direct Cause 1: Direct Cause 2: Direct Cause 3: Direct Cause 4:

Why?
Key: Strong Relationship Weak Relationship No Relationship

Why?

Why?

Why?

Why?

Why?

Why?

Why?

Why?

Why?

Why?

Why?

Evaluation - provide detail of initial problem perception


Item Standard Deviation Symbol Action Why? Why? Why? Why?

Why?

Why?

Why?

Why?

Root Cause 1:

Root Cause 2:

Root Cause 3:

Root Cause 4:

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