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Property Preservation Servicer Contacts

http://www.mbaa.org/ServicerContacts.htm

Source: http://LivingLies.files.wordpress.com/2010/11/property-preservation-servicer-contacts.pdf

Property Preservation Contacts


This information last updated: 10/01/10 Please contact Sandra Troutman at stroutman@mortgagebankers.org if you have changes to the information below. Company Names Amtrust Bank Mailing Information 1111 Chester Avenue Cleveland, OH 44144 Key Contacts Jaques Hawkins jhawkins@amtrust.com Stephen Murphy smurphy3@amtrust.com American Home Mortgage 1525 S. Beltline Road Coppell, TX 75067 Christine Morse Christine.Morse@AHMSI3.com Renena Summerfield Renena.Summerfield@AHMSI3.com Aurora Loan Services 10350 Park Meadows Drive Littleton, CO 80124 400 National Way, Simi Valley, CA 93065 301 E. Vanderbilt Way San Bernardino, CA 92408 301 E. Vanderbilt Way San Bernardino, CA 92408 Brandon McGill Title/Department Property Preservation Specialist, Foreclosure Dept. Property Preservation Specialist, Foreclosure Dept. Property Preservation Specialist Property Preservation Specialist AVP, Property Services Phone 216-588-5936

216-588-4541 469-645-3000, Ext 50229

469-645-3000, Ext. 50304

720-945-4775

Bank of America

Brian Zamani brian.zamini@bankofamerica.com Tiaquanda S. Turner tiaquanda.turner@bankofamerica.com Martha (Marta) Fulgham Sanchez martha.fulgham@bankofamerica.com Brendan Gail brendan.gail@bankofamerica.com

AVP, FHA Conveyance/Claims AVP, FHA Conveyance/Claims

805-306-8274

972-526-2353 VP, Control Tower/Field Services 972-526-6711 VP, Operations/Field Services 909-806-2525 800-827-3700

BB&T

301 College Street 6th Floor Greenville, SC 29601 1610 E St. Andrew Santa Ana, CA 92705

PropertyPreservation@bbandt.com

Carrington Mortgage Services, LLC

Sharif Touny sharif.touny@carringtonms.com Chris Castruita chris.castruita@carringtonms.com Victor Revis victor.revis@carringtonms.com

Director of Default

949-517-5162

Preservation

949-517-5380

REO Manager Default Control Default Control Default Control Asset Preservation SpecialistDefault Asset Management Department REO Supervisor-Default Asset Management Department Default Asset Manager, Default Asset Management Department Officer - Property Preservation & Hazard Claims Officer - Property Preservation

949-517-5598 469-238-7041 469-238-7062 469-238-7062 501-716-4810

Capital One

P.O. Box 259330 Plano, TX 75025-9330

Jeremy Atkinson Elaine Parker Derrick Weber dxweber@chevychasebank.net

Central Mortgage Company

801 John Barrow Road Ste. 1 Little Rock, AR 72205

Shelia Roeling Sroeling@Arvest.com Chellie Stewart MKStewart@Arvest.com Jan Davis JKDavis@Arvest.com

501-716-5758

501-716-5614

Chase

800 Brooksedge Blvd. Westerville, OH 43081 Attn: MC OH1-8020

Michelle R. Stevens-Schultz michelle.r.schultz@chase.com Vicky Beever vicky.beever@chase.com

614-776-8031

614-776-7010 Code Violations Department Property Preservation Department Field Service Contact 877-290-3997, Option 2 877-290-3997, Option 1 800-852-8306, Ext 1261

Citi Mortgage

1000 Technology Drive O'Fallon, MO 63368 MS 323

code.violation@citi.com securing.needed@citi.com David Mazanek david.mazanek@safeguardproperties.com

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Property Preservation Servicer Contacts

http://www.mbaa.org/ServicerContacts.htm

Dovenmuehle Mortgage, Inc.

1 Corporate Drive Suite 360 Lake Zurich, IL 60047

Paula Borshell borshep1@dmicorp.com Rachel Deuser deuserr1@dmicorp.com

Property Preservation Department Manager Property Preservation Department Supervisor Supervisor, Property Preservation Vice President, REO Fulfillment

847-550-7388

847-550-7514

Everhome Mortgage

8100 Nations Way Jacksonville, FL 32256 14221 Dallas Parkway Ste. 1000 Dallas, TX 75254

Shannon Hudson shannon.hudson@everhomemortgage.com Elonda Crockett property_preservation@fanniemae.com Michael Lawler Paul Hayes

866-918-4507

Fannie Mae

972-773-4663

Director, Loss Mitigation-Credit 972-773-4663 Manager, REO ForeclsoureCredit 972-773-4663 Supervisor. Property Preservation Director, MCS Foreclosure Manager 513-358-8575

Fifth Third Bank

5001 Kingsley Drive Cincinnati, OH 45227 MD 1MOB1o

Jennifer Lewis jennifer.leewis@53.com Jill Cannon jill.cannon@mcsnow.com

214-451-0787 314-205-3118

First Bank Mortgage

1 First Missouri Center St. Louis, MO 63141

Karen Hanawinkel karen.hanawinkel@fbol.com Lou Sanders lou.sanders@fbol.com Autumn Kingsbury-Buck kingsburybuck@fbol.com

Loss Mitigation Manager

314-205-3124

Collection Manager Collections

314-579-1659 716-932-3448

First Niagara Bank

6950 S. Transit Rd. PO Box 514 Lockport, NY 14095-0514

Trish Harris trish.harris@fnfg.com Christina Palmer christina.palmer@fnfg.com

Recovery Services Vice President

716-932-3463 201-604-1800

Franklin Credit

101 Hudson Street Jersey City, NJ 07302 8000 Jones Branch Drive McLean, VA 22102

Glenn Murphy gmurphy@franklincredit.com Joe Moschetto joesph_moschetto@freddiemac.com Deloise Browne-Miller Deloise_E_Browne-Miller@freddiemac.com Mahad Ali mahad_ali@freddiemac.com

Freddie Mac

Senior ManagerFC/Bankruptcy Operations Unit Mnaager-FC/Bankruptcy FC/Bankruptcy Associate

703-388-7820

703-7624802

703-762-4055 Key Partner Manager Analyst 319-236-4733

GMAC Mortgage Corporation

3451 Hammond Ave. Waterloo, IA 50702-5345 Mortgage Services 636 Grand Regency Blvd. Brandon, FL 33510 Mortgage Corporation 2929 Walden ave., Depew NY 14073

Patric F. McCool pat.mccool@gmacm.com

HSBC Mortgage Services, Inc.

Property Preservation Department Team Property Preservation us.mortgage.property.preservation.team@us.hsbc.com Department

866-411-3810, Option 3

HSBC Mortgage Corporation

Code Violations Department code.violations@safeguardproperties.com

Safeguard Properties/Field Service Contact

800-852-8306, Ext 2173

HUD

Prior To Conveyance: See MCB Below http://www.hud.gov/offices/hsg/sfh/reo/mm/ mminfo.cfm Post Conveyance: Follow Link For State Coverages & Contacts

Key Bank

4910 Tiedeman Road Brooklyn, OH 44114 2251 Rombach Ave. Wilmington, OH 45177 4828 Loop Cebtral Drive Houston, TX 77081

Lori Tierney

Liberty Bank

JB Stamper

Litton Loan Servicing

Terrell Phearse terrell.phearse@littonloan.com Sharon Graham Sharon.Graham@littonloan.com Amy West Amy.West@littonloan.com Linda Milan Linda.Milan@littioloan.com

Property Preservation Processor Property Preservation Processor Property Preservation Team Lead Property Preservation Supervisor

713-218-4824

713-218-4666

713-218-4658

713-218-4669

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Property Preservation Servicer Contacts

http://www.mbaa.org/ServicerContacts.htm

M&T Bank

One Fountain Plaza 6th Floor Buffalo, NY 14203

Preservation Manager propertypreservation@mtb.com David Mazanek david.mazanek@safeguardproperties.com

Preservation Department

800-724-1633

Field Service Contact Overallowables & Extensions

800-852-8306, Ext. 1261 405-595-2000

Michaelson, Connor & Boul, Inc. (MCB)

4400 Will Rogers Parkway Ste. 300 Oklahoma City, OK 73108

Ryan McDoulett ryan.mcdoulett@mcbreo.com Greg Nelson greg.nelson@mcbreo.com Sheree McClure sheree.mcclure@mcbreo.com Donna Telles donna.telles@mcbreo.com Kimberly Bell kimberly.bell@mcbreo.com Goeff Grafford goeff.grafford@mcbreo.com Damon Kornele damon.kornele@mcbreo.com

Occupied Conveyance Requests Claims Department

405-595-2000

405-595-2000

Claims Department

405-595-2000

Title Department

405-595-2000

Appeals Department

405-595-2000

Reconveyance Department

405-595-2000

Midland Mortgage/MidFirst Bank

999 NW Grand Blvd. Oklahoma City, OK 73118

Midfirst Property Preservation property.preservation@midfirst.com Safeguard Code Violations code.violations@safeguardproperties.com MCS Code Violations codeviolations@mcsnow.com

Mortgage Contracting Services

One Urban Centre - Suite 950 4830 West Kennedy Blvd. Tampa, FL 33609 2300 M Street, NW, Suite 800 Washington, DC 20037

Code.Compliance@mcsnow.com

Field Service Provider

813-387-1100

Ocwen Financial Corporation

Tara Williams tara.williams@altisource.com

Vice President Field Services Senior Manager Property Preservation and Inspection Supervisor, Property Preservation (Pre-sale) Supervisor, Property Preservation (REO) Foreclosure Manager

(713) 647-8990 (800) 280-3863 Ex 296191

Jasbir Chawdhary jasbir.chawdhary@altisource.com One West Bank 2900 Esperanza Crossing Austin, TX 78758 Kim Magel Kim.Magel@owb.com Leah Collins Leah.Collins@owb.com PA Housing Finance Agency 211 North Front Street PO Box8029 Harrisburg, PA 17105-8029 Tom Gouker tgouker@phfa.org Bonita Russell brussell@phfa.org Jennifer Smallwood jsmallwood@phfa.org Dave Mazanek david.mazanek@safeguardproperties.com PHH Mortgage 2001 Bishops Gate Blvd Mount Laurel, NJ 08002 Bieu T. Corl bieu.corl@mortgagefamily.com Dana Young dana.young@mortgagefamily.com Kelly Smyth kelly.smyth@mortgagefamily.com Safeguard Code Violations code.violations@safeguardproperties.com MCS Code Violations codeviolations@mcsnow.com PNC Mortgage (formally National City), dba Commonwealth United Mortgage, Accubank Mortgage and MidAmerica Bank 3232 Newmark Drive Miamisburg, OH 45342 Property Preservation Team: propertypreservation@pncmortgage.com Gail Klein gail.klein@pncmortgage.com

512-506-6852

512-250-2859

717-780-3869

Conventional REO Manager

717-780-1857

FHA REO Manager

717-780-1844

Field Services Provider P&P Rep II/Claims-REO

800-852-8306, 1261 856-917-8373

Claims Supervisor, REO Dept. Claims Assistant Supervisor

405-964-5676

856-917-8433

800-852-8306, Ext 2173

813-387-1100 Process Leader 937-910-4952

Process Manager

937-910-4563

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Property Preservation Servicer Contacts

http://www.mbaa.org/ServicerContacts.htm

Julie Kick Julie.Kick@pncmortgage.com Dave Mazanek david.mazanek@safeguardproperties.com Regions Mortgage 215 Forrest St. PO Box 18001 Hattiesburg, MS 39401 Denise McLaurin Denise.Mclaurin@regions.com Paula Gilliland paula.gilliland@regions.com Residential Credit Solutions 4282 North Freeway Ft. Worth, TX 76137 Susan Jorgensen sjorgensen@residentialcredit.com Jeff Gideon jgideon@residentialcredit.com Alicia Wood awood@residentialcredit.com RRR 92 W 3900 South Salt Lake City, UT 84107 Joe Arico joe.arico@rrreview.com code.enforcement.violations@safeguard properties.com 4708 Mercantile Drive, North, Fort Worth, TX 76137 Renee Tello TelloR@saxonmsi.com Peter Gilkey GilkeyP@saxonmsi.com Code Violations CodeViolations@saxonmsi.com SC State Housing 300C Outlet Pointe Blvd. Columbia, SC 29210 Mail Code 10-6438-MD4 601 Penn Street Reading, PA 19601 Lisa E. Rivers lisa.rivers@schousing.com Connie Cocroft Ccocroft@sovereignbank.comCcocroft@ sovereignbank.com Shannon Lippert Slippert@sovereignbank.com Heather Solley Hsolley@sovereignbank.com Specialized 8742 Lucent Blvd. Suite 300 Highland Ranch, CO 80129 Susan Beck susan.beck@sls.net

Field Services Contact/Safeguard Properties

937-910-3543

800-852-8306, Ext. 1261 Legal Claims Processor 601-554-2386

601-554-2463 Property Coordinator (REO) 817-321-6028

VP, FC, BK & REO

817-321-6015

VP, Loan Administration VP

817-321-6016 801-293-2658

Safeguard Properties Saxon Mortgage Services

Field Service Provider Senior Manager, Property Preservation Senior Manager, Property Preservation Distribution Desk Director, Mortgage Servicing

800-852-8306, 2173 817-665-7966

682-647-4993

803-896-9384

Sovereign Bank

Consumer Default VP

610-378-6313

Consumer Default Manager

610-378-6323

Consumer Default Manager VP Consumer Support OP/DS

610-378-6879 720-241-7385

Suntrust Mortgage, Inc. Foreclosure Dept. RVW3064 1001 Semmes Ave. Fourth Florr Richmond, VA 23224

Lorrie Pond Lorrie.pond@suntrust.com Tammi Stubbs Tammi.stubbs@suntrust.com Natish King Natish.King@suntrust.com Andrew Hohensee andrew.d.hohensee@wellsfargo.com Code Violations codeviolations@wellsfargo.com CoreLogic Field Services wellsinquiries@corelogic.com LPS Field Services high.risk@lpsvcs.com Mortgage Contracting Services codeviolations@mcsnow.com

AVP, Post Foreclosure & Property Preservation Property Preservation Supervisor Property Preservation Team Lead Violation Specialist

804-319-4797

804-291-2515

804-319-1212

Wells Fargo Home Mortgage

1 Home Campus Des Moines, IA 50328

414-214-4383

Field Service Provider

440-633-4100, Option 3, Option 1 813-387-1100

Field Service Provider

Field Service Provider

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Servicer

Executives/Legal Departments/Correspondence AddressesSource:http://OperationRest.org/ExecutiveContacts

CONTACTINFORMATIONFORTHEFOLLOWING: Servicer/Lender ExecutivesCEO's (Chief Executive Officers) or Presidents and CFOs (Chief Financial Officers) Servicer Legal Departments Correpondence (for letters such as Qualified Written Requests)
For additional help, please fill in the form below. This is part of the Self-Help portion of Foreclosure Defense. See Foreclosure Defense for more tools and tips you can do in preparation for legal action. Note: Please help the mission by reporting wrong numbers or addresses. Contact Us.

Use: > CEO information for Escalation and to request Foreclosure Postponements. SeeContact CEO level representative. > Legal Departments for Revocation of Power of Attorney (See Example.) > Correspondence Addresses for Qualified Written Requests (See Example), DebtValidation, and DebtDisputes.

MORTGAGECEO(ChiefExecutiveOfficer)LegalDepartmentCorrespondence SERVICER CFO(ChiefFinancialOfficer)Address American Home MortgageServicing Americas Servicing Co . Main contact number: 800-662-3806 Also refer to Wells Fargo. Aurora Loan Service Main contact number: 866-521-3828 Fax: 303-728-7648 Still need John Stumpf (Wells Fargo) CEO 301-815-3510 (direct ASC no.) 7495 New Horizon Way Frederick, Maryland 21703 Ted Janulis CEO 720-945-3000 Executive asst Laura McCann 720-9455841 laura.mccanngarner@aurorafsb.com Still need Refer to Wells Fargo Still need P.O. Box 10328 Des Moines, Iowa 50306

Phone:866-521-3826 Fax:303-728-7648 Aurora Bank Legal Servicing Dept. 2617 College Park, Scottsbluff, NE 69361

P.O. Box 1706 Scottsbluff, NE 69363

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805-578-6360 (states other than GA) Georgia: use 315-734-8300 recording 3 fax numbers: Subpoenas 212-548-8510 Court restricted documents 212-5480744 All other docs 617-310-2751 400 National Way Mail Stop CA6919-02-22 Simi Valley, CA 93065 Bayview Loan Servicing LLC Stephen Rotella CEO (of Bayview Financial) Still need. (subsidiary of Bayview Financial) 305-854-8880 305-854-8880 4425 Ponce de Leon Blvd #400 Coral Gables, FL 33146-1841 BB&T Kelly S. King CEO General Council 800-295-5744 336-733-2500 Robert J. Johnson Jr. fax 252-293-9058 200 West 2nd Street Compliance Dept: Winston Salem, NC 27101 (not sure if this is legal number) 910272-4250 1680 Capital One Drive Capital One Richard D. Fairbank CEO McLean, VA 22102 301-939-4988 Number: ___________ 703-448-3747 1680 Capital One Drive 703-720-1000 McLean, VA 22102 rich.fairbank@capitalone.com Carrington Mtg Svcs Bruce Rose CEO Attn: Legal Department 800-561-4567 203-861-2350 1610 East Street Bank of America (also use for Countrywide loans) Brian T. Moynihan CEO 704-386-5687 704-386-5687 email: Brian.T.Moynihan@bankofamerica.com 100 North Tryon Street Charlotte, NC 28255

Bank of America, N.A. Customer Service Correspondence CA6-919-01-41 P.O. Box 5170 Simi Valley, CA 93062-5170

Still need.

P.O. Box 2467 Greenville, SC 29602-2467

P.O. Box 21887 Eagan, MN 55121 mortgageservicing@capitalone.com

Correspondence: 1610 East Street

http://www.operationrest.org/ExecutiveContacts[10/17/2013 06:31:50]

Servicer Executives/Legal Departments/Correspondence Addresses

203-661-6186 7 Greenwich Office Park mortgageinfo@carringtoncap.com 599 West Putnam Avenue mortgages@carringtonms.com Greenwich, CT 06830 Customer service: 949-517-2220 Collections fax: 949-517-5170 Chevy Chase Bank See Capital One (See Capital One) Citimortgage Michael Corbat, CEO 800-248-4638 1000 Technology Dr. O'Fallon, MO 63368 Fax 866-675-5772 Mailing address (cannot send certified mail here; recommend use another traceable method): P.O. Box 790005 Mailstop 305 St. Louis, MO 63179-0005 Michael.L.Corbat@citi.com Countrywide (refer to Bank of America) EMC (as of 10/31/11, no longer John Vella CEO in business - refer to JPMorgan 888-310-7995 Chase) 2780 Lake Vista Drive 800-695-7695 x7377 Lewisville, TX 75067 888-281-8712 Everhome Mortgage Rob Clements CEO (Loans now being handled by 904-281-6000 Metlife) 8100 Nations Way 904-281-6000 Jacksonville, FL 32256 CEO Assistant Cathy Hibbard * best cathy.hibbard@everbank.com Lorraine Davidson 904-281-6380 First Franklin Loan Services Andy Pollock CEO 412-918-7690 412-442-3418 150 Allegheny Center Mall Pittsburg, PA 15212-5335 First Horizon Bryan Jordan CEO (now called First Tennessee) 800-489-4040 (First American handles loan 165 Madison Avenue mods) Memphis, TN 38103 fax 214-441-5794 Flagstar Bank Joseph P. Campanelli, CEO (248) 312-2000Ask for Mr. Campanelli. Expect to be transferred to Gary Phillips, President (248) 312-5400 5151 Corporate Dr. Troy, MI, 48098 Email: officeofthepresident@flagstar.com Franklin Credit Management Thomas Axom CEO Corp 101 Hudson Street Jersey City, NJ 07302 (Need direct number) taxom@franklincredit.com Paul Colasono, Chief Financial Officer pcolasono@franklincredit.com David Applegate, CEO GMAC Mortgage 1100 Virginia Drive 215-734-8899 Fort Washington, PA 19034 Try 215-734-8899 CEO@gmacmortgage.com Try David.Applegate@gmacmortgage.com Alternate address for CEO: 100 Witmer Road Horsham, PA19044 Try (215) 682-1000 Andy Pollock CEO HLS (now First Franklin Loan 2150 North First Street Services) San Jose, CA 95131 800-464-8203 Info@hlscorporation.com Homeq Servicing (no longer in Former address: business) Arthur Lyon CEO and President Do not know who is handling. 4837 Watt Avenue Former numbers: North Highlands, CA 95660-5108 866-554-5325 877-867-7378 HSBC 888-629-8590 716-651-6100 Dave Hunter CEO \ pls verify Irene Dorner CEO / 2929 Walden Avenue Depew, NY 14043-2690

Andrew Place Suite B150 Santa Anna, CA 92705

Andrew Place Suite B150 Santa Anna, CA 92705

See Capital One. CitiMortgage Attention: Legal 1000 Technology Dr. O'Fallon, MO 63368

See Capital One. P.O. Box 6243 Sioux Falls, SD 57117-6243

194 Wood Avenue South ________New Jersey 08830

P.O. Box 293150 Lewisville, TX 75029-3150

Unknown at this time: Recommendation: Send to Legal Department: 334 Madison Avenue Morristown, NJ 07960

P.O. Box 2167 Jacksonville, FL 32232 800-669-9721 fax 866-632-9396

Still need.

Still need.

800-354-4538 Attn: Legal Dept. P.O. Box 1469 Knoxville, TN 37901

P.O. Box 31 Memphis, TN 38101 800-410-4577

Gina Proia 646-781-2692 Attention Legal 1100 Virginia Drive Fort Washington, PA 19034

Attn: Customer Care P.O. Box 1330 Waterloo, IA 50704-1330

See First Franklin

See First Franklin

Please inform us if you find out more Please inform us if you find out contactinformation. more contact information.

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800-395-3489 P.O. Box 9068 Brandon, FL 33509-9068

P.O. Box 1231 Brandon, FL 33509-1231

Servicer Executives/Legal Departments/Correspondence Addresses

IBM Lender Business Process Services (run by Seterus) 919-517-1218 3039 Cornwallis Road B203 Durham, NC 27709-0154 IndyMac Bank (now One West) JPMorgan Chase 866-931-9938 888-310-7997

Try 716-651-6100 See Seterus for CEO Jay Memmott 503-686-7351

See Seterus

8501 IBM Drive Building 201 Suite 2DD188 Charlotte, NC 28262

See One West See One West Jamie Dimon Try Jamie.Dimon@chase.com (not verified) Johnson and Freeman, LLC (think this is contracted out - please verify) 888-310-7995 or 770-234-9181 800-242-7399 fax 404-873-2311 fax 866-831-8350 1069 Spring Street, Northwest, 270 Park Avenue Atlanta, GA 30309 New York, NY 10017 executive.office@chase.com See Ocwen

See One West Chase P.O. Box 183166 Columbusm OH 43218-3166 Received this address for HELOC's as well: Chase PO Box 183166 Columbus, OH 43218-3166 See Ocwen

Litton Loan Servicing (subsidiary Larry Litton Jr CEO of Ocwen Loan Servicing) Executive Resolution Team 713-218-4592 713-314-4705 (alt) 4828 Loop Central Drive Houston, TX 77081 Loan Care Gene D. Ross CEO 800-274-9900 757-893-1300 fax 757-466-2827 3637 Sentara Way Virginia Beach, VA 23452 Met Life Home Loans 908-581-0430 866-226-5638 fax 214-441-4000 Midland Mortgage (owned by MidFirst) 800-654-4566 National City Mtg Co (now PNC Mortgage) 877-508-3338 fax: 937-910-3333 Nationstar Mtg LLC Donna DeMaio CEO Try 908-581-0430 and 866-226-5638 334 Madison Avenue Morristown, NJ 07960 Ken R. Clark CEO MidFirst Plaza 501 NW Grand, Suite 600 Oklahoma City, OK 73126 Refer to PNC Mortgage

Attention: Legal Attn: Ralph Carrigan 757-893-1300 fax 757-466-2827

P.O. Box 8068 Virginia Beach, VA 23450

Attention: Legal 334 Madison Avenue Morristown, NJ 07960 Attention: Legal MidFirst Plaza 501 NW Grand, Suite 600 Oklahoma City, OK 73126 Refer to PNC Mortgage

P.O. Box 1950 Morristown, NJ 07962-1950 866-638-4251 P.O. Box 26648 Oklahoma City, OK 73126-0648

Refer to PNC Mortgage

Ocwen Mortgage Corp 866-544-0990

Jay Bray CEO 350 Highland Drive Lewisville, TX 75067 469-549-3337 Jay.Bray@nationstarmail.com William Erbey CEO 561-682-8520 Try William.Erbey@ocwen.com (email pattern first name, last name@ocwen.com) Assistant: Cathy 561-682-8887 1661 Worthington Road, Suite 10 West Palm Beach, FL 33409 Joseph Otting CEO 626-535-5754 888 East Walnut Avenue Pasadena, CA 91101 joseph.otting@owb.com Michael Strauss CEO 538 Broadhollow Road Mellville, NY 11474 Glen A. Messina, CEO and President 1 Mortgage Way Mount Laurel, NJ 08054 856-917-1744 David E. Tucker, President Mortgage Services Same number as above Try Glen.A.Messina@phhmortgagesolutions.com O.B. Grayson Hall CEO 205-326-5807 1900 5th Avenue North #300 Birmingham, AL 35203

Attention Legal 350 Highland Drive Lewisville, TX 75067 fax 469-549-2471 For serving Ocwen with legal process, send to their registered agent: Corporation Service Company 2711 Centerville Road, Suite 400 Wilmington, DE 19808 Phone: 561-682-8000, x8386 800-669-2300 fax attn Erica Johson 800-669-2300 x3721 Attn: Legal Dept 888 East Walnut Avenue Pasadena, CA 91101 Refer to American Home Mortgage Servicing

Attn: Correspondence 350 Highland Drive Lewisville, TX 75067

P.O. Box 24738 West Palm Beach, FL 33416-4738 800-746-2936

One West Bank 877-741-9378 626-535-2500

One West Bank, FSB P.O. Box 7056 Pasadena, CA 91109-9699 CustomerCare@owb.com

Option One (now handled by American Home Mtg Svcs) 866-805-7600 949-790-8505 (alt) PHH Mortgage Corporation

Customer Correpondence P.O. Box 631730 Irving, TX 75063-1730 877-304-3100

PNC Mortgage Regions Bank 601-554-2385

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205-326-5319 fax 205-581-7629 Attention: Legal Dept P.O. Box 11007 Birmingham, AL 35288 Overnight Legal Mailing Address:

Unknown at this time

Servicer Executives/Legal Departments/Correspondence Addresses

Regions Bank 1901 6th Avenue North, 18th Floor Birmingham, AL 35203 RBC Saxon Mortgage 866-403-8156 Alt 817-665-7970 Fax 866-403-8157 Unknown at this time Michael Sawyer President Executive level escalation Lindsey Selkirk 817-665-7381 fax 817-665-7382 9311 San Pedro Avenue San Antonio, TX 78216 Community Outreach: Vanita Mattson 888-882-6376 Alt 888-325-3502 x207727 Tim O'Brien CEO 3815 West Temple Salt Lake City, UT 84115-4412 Escalation: Try: 801-270-7856 Jay Memmott CEO jmemmott@us.ibm.com 14523 Southwest Millikan Way, Suite 200 Beaverton, OR 97005 John Beggins CEO and President 8742 Lucent Boulevard #300 Highlands Ranch, CO 80129 (720) 241-7200 Kevin J. Kanouff President Try 303-962-6752 (needs to be verified) 4600 South Syracuse St, Suite 700 Denver, CO 80237 Jerome T. Lienhard CEO Escalate through Sterling Edmunds Assistant Pauline Tracey pauline.tracey@suntrust.com Follow up at: 804-291-0310 Or direct liason Jackie.Ballos@suntrust.com 804-291-0020 Richard Davis CEO 800 Nicholett Mall Minneapolis, MN 55402 Unknown at this time Unknown at this time Recommend sending to Attn: Legal 9311 San Pedro Avenue San Antonio, TX 78216 Unknown at this time P.O. Box 161489 Fort Worth, TX 76161 Phone: 866-498-9650

Select Portfolio Servicing 800-258-8602

Legal Department Kevin W. Warren Attorney 888-818-6032

P.O. Box 65277 Salt Lake City, UT 84165-0277

Seterus 866-570-5277

Attention: Legal P.O. Box 4121 14523 Southwest Millikan Way, Suite Beaverton, OR 97076-4121 200 Beaverton, OR 97005

Specialized Loan Servicing LLC

Statebridge Company LLC

Still need.

Still need.

SunTrust Mortgage 804-291-0740 fax 804-281-0495

Attention Legal Department 901 Semmes Avenue Richmond, VA 23224

Mail Code VA-Richmond-MTG 1745 901 Semmes Avenue Richmond, VA 23224 800-634-7928

U.S. Bank, N.A. 612-659-2000

Attn: Legal Department P.O. Box 20005 Owensboro, KY

Wachovia (See Wells Fargo) Washington Mutual (refertoJPMorgan Chase) 800-225-5497 818-775-8503 Wells Fargo Home Mtg

210-509-1174 Stephen Frank CEO 212-270-3928 270 Park Avenue New York, NY 10017 John G. Stumpf CEO 415-396-7152 John.G.Stumpf@wellsfargo.com 420 Montgomery Street San Francisco, CA 94104 IF YOU ARE IN THE SOUTHEAST, USE THESE CONTACTS: Hugh Rowden 404-877-6921 Hugh.Rowden@wellsfargo.com Tammy Sanders (asst to Hugh Rowden) 404-877-6974 Tammy.Sanders@wellsfargo.com

866-834-7949 212-552-6925 One Chase Manhattan Plaza, 26 Floor New York, NY 10005-1489 Attn: Legal P.O. Box 63710 San Francisco, CA 94163

Attention Customer Service Correspondence 800 Nicholett Mall Minneapolis, MN 55402 800-365-7772 866-587-4014 Unknown at this time

Still need.

Wells Fargo Equity This information is provided free of charge by Operation Restoration. Donations are critically needed to help this mission move forward. If this material has helped you or someone you love, pleaseDonate.May God bless you. - Anne Batte, Executive Director

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Contact information to some bank CEOsSource:http://www.msfraud.org/ContactinformationtosomebankCEOs.html

Est.2003
Welcome

_,_.

putting the pieces together

www.msfraud. org

Contact information to some bank CEOs:

ALLY
Owner of bankrupt GMAC Mortgage home loan corporation. Headquarters in Detroit, Michigan. Susan Fitzpatrick, spokesperson

BANK OF AMERICA
Headquarters in Charlotte, North Carolina. Acquired Countrywide. Brian T. Moynihan, CEO since 2010,+1 704-386-5687or+1 704-3865681,Brian.T.Moynihan@bankofamerica.com Ron Sturzenegger, head of Legacy Assets Servicing unit Jumana Bauwens, spokesperson on homeowner assistance Dan Frahm, spokesperson

CITIGROUP
Headquarters in New York, New York.

FANNIE MAE
The Federal National Mortgage Association, nicknamed Fannie Mae, is a government sponsored enterprise (GSE) designed to facilitate a secondary market, or securitization of mortgage loans. The U.S. government, specifically the Federal Housing Finance Agency (FHFA), took over Freddie Mac, along with Fannie Mae, on September 7, 2008, and the U.S. Treasury has pumped billions into purchases of Freddie Mac stock to prop up the enterprise. Headquarters in Washington, D.C.. Timothy J Mayopoulos, CEO,+1 202-752-7000(and+1 877-753-0562?)

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Contact information to some bank CEOs

FREDDIE MAC
The Federal Home Loan Mortgage Corporation, nicknamed Freddie Mac, is a government sponsored enterprise (GSE) designed to facilitate a secondary market, or securitization of mortgage loans. The U.S. government, specifically the Federal Housing Finance Agency (FHFA), took over Freddie Mac, along with Fannie Mae, on September 7, 2008, and the U.S. Treasury has pumped billions into purchases of Freddie Mac stock to prop up the enterprise. Headquarters at 8000-8250 Jones Branch Drive in McLean, Virginia, tel.+1 800-424-5401. Website atwww.freddiemac.com. Donald H. Layton, CEO,+1 703-903-2000(say Donald Layton to transfer call),Donald_Layton@freddiemac.com Brad German, Public Relations,+1 703-903-2437,Donald_Layton@freddiemac.com Patti Boerger, Media Relations,+1 703-903-2445,Donald_Layton@freddiemac.com Chad Wandler, Media Relations.+1 703-903-2446,Donald_Layton@freddiemac.com

JP MORGAN CHASE
Headquarters in New York, New York, and biggest U.S. lender by assets. Jamie Dimon, CEO,+1 212-270-1111,Jamie.Dimon@chase.comorexecutive.office@chase.com Peter Barker, California Chair,+1 888-342-6441 Cristina Salvatore, New York Executive Office of Modifications,+1 877-496-3138direct ext. 3825064 Maricela Luna, Texas Executive Office of Escalated Modifications, +1 877-496-9032 ext. 3233301 Amy Bonitatibus, spokesperson

NATIONSTAR
Acquired Aurora mortgage loans. Fortress Investment Group owns 77% of Nationstar. Headquarters at 350 Highland Drive in Lewisville, Texas (outside Dallas). Tel: +1 469-549-2000. Web:www.nationstarmtg.com

Jay Bray, CEO, +1 469-549-3337,jay.bray@nationstarmail.com Ramie Baker, Vice President of Foreclosure, +1 469-549-2272,ramie.baker@nationstarmail.com Marshall Murphy, Media Relations, +1 469-549-3005

PNC BANK
Headquarters in Pittsburgh, Pennsylvania. James E. Rohr, CEO, +1 412-762-2294 (may transfer to Executive Complaint Office voicemail) or 412963-6133 (home),james.e.rohr@pnc.comorjames.rohr@pnc.com William Demchak, President, at +1 917-348-1173 (cell) Thomas Hyland, Senior Vice President, at +1 212-527-3938 Frederick Solomon, Vice President of Corporate Communications, at +1 412-762-7544

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Contact information to some bank CEOs

SELECT PORTFOLIO SERVICING


Tim OBrien, CEO, +1 800-258-8602,Tim.OBrian@spservicing.com Justin Crowley, CFO, +1 800-258-8602,Justin.Crowley@spservicing.com Consumer Ombudsman, +1 866-662-0035 (select option 3),ombudsman@spservicing.com

WELLS FARGO
Headquarters in San Francisco, California. Largest U.S. mortgage servicer and lender. Acquired Americas Servicing Company, Wachovia, and World Savings. Links:Wells Fargo Loan Modification Policies(internal documents) Responsible Lending PracticesHelp for Homeowners

John Stumpf, CEO, +1 866-878-5865 or for Americas Servicing use +1 301-8153510,john.g.stumpf@wellsfargo.com

Board of Directors,BoardCommunications@wellsfargo.com: John D. Baker II, Exec. Chairman, Director of Patriot Transportation Holding, Address 1:, 192 Sea
Hammock Way, Ponte Vedra Beach, FL 32082, +1 (904) 543-8196, and Address 2:, 501 Riverside Ave, Jacksonville, FL 32202. Company contact info: Patriot Transportation Holding, Inc, 501 Riverside Ave., Ste 500, Jacksonville, FL 32202, +1 (877) 704-1776,jmilton@patriottrans.com

Elaine Chao, 217 C St NE, Washington, DC 20002, +1 (202) 543-7063 or +1 (202) 543-7063, At
Heritage Foundation:. Email:staff@heritage.orgwith Subject line: To Elaine Chao, Media information line: +1 ( 202) 675-1761

John Chen, CEO of Sybase (locally based), Sybase contact info: Sybase iAnywhere, A subsidiary of
Sybase , One Sybase Drive Dublin, CA 94568, Phone: +1 (519) 883-6898, Toll Free: 1-800SYBASE5 (792.2735) , Email:contact_us@ianywhere.com,jchen@sybase.com? ,John.chen@sybase.com?

Lloyd H. Dean, CEO of Dignity Health, formerly Catholic Healthcare West,


CHW info: 185 Berry Street, Suite 300, San Francisco, CA 94107, +1 (415) 438-5500, Contact form:http://www.chwhealth.org/Who_We_Are/Contact_Us/index.htm, @dignityhealth.com? Susan E. Engel, CEO, Portero, Inc, Portero contact info: 28 Kaysal Court, Suite 1, Armonk, NY 10504-1378, United States, Phone: +1 (914) 730-0208,www.portero.com 120 75th St, New York, NY 10021, (952) 824-6438, (212) 734-1449 Enrique Hernandez, Jr., Chairman, CEO of Inter-Con Security Systems, Inc. Donald M. James, Chairman, CEO of Vulcan Materials Company, +1 (205) 2983000,jamesd@vmcmail.com? Mackey J. McDonald. Retired Chairman, VF Corporation Nicholas G. Moore, Retired Global Chairmam of Pricewaterhouse Coopers Federico F. Pea, Senior Advisor, Vestar Capital Partners, Seventeenth Street Plaza, 1225 17th Stre et, Suite 1660, Denver, CO 80202, +1 (303) 292-6300 Philip J. Quigley, Retired Chairman, President, CEO, of Pacific Telesis Group Judith M. Runstad, Of Counsel, Foster Pepper PLLC, 206-447-8897 (Seattle),runsj@foster.com Stephen W. Sanger, Retired Chairman of General Mills, Inc. Susan G. Swenson, Retired President and CEO of Sage Software, Inc.

Patricia Callahan, Senior Executive Vice President, Chief Administrative Officer, +1 800-8693557,Pat.Callahan@wellsfargo.com

Avid Modjtabai, Senior Executive Vice President, Consumer Lending, +1 800-869-

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Contact information to some bank CEOs

3557,Avid.Modjtabai@wellsfargo.com James Strother, Senior Executive Vice President, General Counsel Legal Group, +1 415-3961793,James.Strother@wellsfargo.com Ruben Pulido, Asst. Vice President, Communications,ruben.pulido@wellsfargo.com Diana Stauffer, Senior VP Regional Servicing Director,+1 (925) 5524347(disconnected),diana.stauffer@wellsfargo.com(email undeliverable) Tom Goyda, spokesperson Alfredo Pedroza, Director California Local Government Relations, 415-3960829,alfredo.pedroza@wellsfargo.com

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