GEL 3022 ENGLISH 2 COURSE OUTLINE

SEKOLAH HOSPITALITI YPJ

COURSE OUTLINE GENERAL Program Control Course Programme Session/Semester Credit Meetings Standard/Status Lecturer Telephone E-mail : : : : : : : : : : Malaysian Qualifications Agency (MQA) GEL3022 ENGLISH 2 D1 & D2 Sem Ogos/Disember 2013 2 2 Hours (2lecture) Diploma/Compulsary SALIZA BINTI MD JABERI @ MD JAFERI 0122994066 hairullisa@yahoo.com

SYNOPSIS This course will increase students knowledge of the basic skills in learning English language such as listening, speaking, reading and writing. Besides that, it will also help students in strengthening their grammar and vocabulary by using reading materials connected with their courses.

OBJECTIVES 1. To listen and understand the complex terms and phrases used. 2. To read and understand types of reading materials relevant to hotel management field. 3. To speak using the correct pronunciation and intonation. 4. Deal confidently with predictable work related and social situations in English. 5. To write words, term, sentences, or paragraph by using the correct grammar and vocabulary.

GEL 3022 ENGLISH 2 | Saliza Md Jaberi @ Md Jaferi

GEL 3022 ENGLISH 2 COURSE OUTLINE

SYLLABUS & LECTURE PLAN

Week

Date 26 30/8 2 6/9

Topic Topic 1: Oral Skills 1.1 Greetings - What is greetings? - Expressions in greetings 1.2 Making introduction and

Note Lecture

Week 1 19 23/8 Week 3

Discussion & Analysis

addressing people - Making introduction - Introducing oneself to others - Introducing other people 1.3 Apologizing and responding to apologies - Apologizing and responding to apologies I - Apologizing and responding to apologies II Week 4 9 13/9 Week 6 16 20/9 23 27/9 1.4 Leave taking - Expression to excuse yourself - Taking leave 1.5 Answering telephone - How to answer the telephone call? - Taking messages 1.6 Offering to help - Offering to help 1 - Offering to help II Week 7 30/9 4/10 Week 8 7 11/10 1.7 Making request - Requested information = introductory request = direct / indirect question

Exercise

Quiz 1

Lecture

Discussion & Analysis

Exercise

Test 1 Lecture Discussion & Analysis Exercise 2

GEL 3022 ENGLISH 2 | Saliza Md Jaberi @ Md Jaferi

GEL 3022 ENGLISH 2 COURSE OUTLINE

Week 9 14 18/10 Week 11 21 25/10 28/10 1/11

1.8 Asking and giving direction - Asking for direction

Lecture

- Giving for direction 1.9 Making reservation - Room reservation - Table reservation 1.10 Dealing with complaint - Dealing with complaint I - Dealing with complaint II

Discussion & Analysis

Exercise

Quiz 2 Presentation Assignment submission

Week 12 4 8/11 Week 15 11 15/11

Topic 2: Reading Comprehension & Lecture Data Analysis 2.1 Reading and note taking - Reading text and article Identifying topic sentence & Exercise Discussion & Analysis

supporting detail 2.2 Skimming & Scanning - What is skimming? - What is scanning? 2.3 Linear & non-linear text - Linear to non-linear text - Non-linear to linear text 2.4 Writing introduction &

Test 2

conclusion - Ways to begin your essay - Ways to conclude your essay 2.5 Summarising - Why summarizing? - Summarising sentences - Summarising paragraph - Summarising Writing 3

GEL 3022 ENGLISH 2 | Saliza Md Jaberi @ Md Jaferi

GEL 3022 ENGLISH 2 COURSE OUTLINE

Week Week

Study Week Final Examination

ASSESSMENT For this course the process of evaluation is an ongoing procedure and it is divided to the following:

Types of Evaluation Quiz (2 x 5%) Test (2 x 15%) Presentation (1 x 10%) Assignment (1 x 10%) Total Coursework Final Examination Grand Total

Percentage 10% 30% 10% 10% 60% 40% 100%

REQUIRED BOOK

1. Institut Hospitaliti YPJ. 2005, Module: English 2, IHYPJ

OTHER REFERENCES

GEL 3022 ENGLISH 2 | Saliza Md Jaberi @ Md Jaferi

GEL 3022 ENGLISH 2 COURSE OUTLINE

Assignment Objective: The assignment consist a few situations that happened in the hotel. The students need to understand the situations and need to apply the suitable conversation that suit to that situation. Activity: In Topic 1, the students need to recognize all the types of oral skills. The students will divide into 8 groups and each group will get 1 situation. The students need to create 1 conversation based on the situation and present it in front of the class.

GEL 3022 ENGLISH 2 | Saliza Md Jaberi @ Md Jaferi