Leather Industry Development Institute

Quality Mana ement System System procedure for consultancy services

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QMS.KMD.SP .002 0" "%th&u ust20 "'

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P()P*S# To provide detailed steps followed for providing consultancy services. S+*P# A consultancy service in all the fields / directorates is under the scope of this procedure. )#SP*NSI,ILI-. Head, KMU irector of Knowledge Mar!eting "ther irectorates )#L&-#D D*+(M#N-S S.N )e$erence o num0er #. $M.##%

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&,,)#!I&-I*NS Letter &00reviation KMU Knowledge Mar!eting Unit KM Knowledge Mar!eting irectorate P)*+#D()# Step details

1. St ep No .

)esponsi0 ility

Name and )e$. No. o$ $orm to 0e used 2i$ $orm to 0e used3 )il

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To receive e'pression of interest for consultancy from the industry / client To direct Head, KMU for further action

ir ( KM

Name and )e$. No. o$ any other re$erenc e 2i$ necessa ry3 )il

I$ any record is enerate d4 indicate name o$ record *'pression of interest

ir , KM

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irection in the letter of

Leather Industry Development Institute

Quality Mana ement System System procedure for consultancy services

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QMS.KMD.SP .002 0" "%th&u ust20 "'

2 of 5 interest

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To re.uest the Head, KMU concerned director , KM to formulate a team To send the team 1oncerned composition to irector Head, KMU ( KM mar!ing a copy to ir , KM

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/e.uest to formulate consultant team *vidence of commn.

2.

4.

7.

8.

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To discuss with the client to understand the scope of the consultancy and to finali3e the terms of consultancy To prepare pro5ect proposal document and draft agreement and su6mit them to concern director and ir ( KM To send the proposal and draft agreement to client To receive the concurrence to the proposal and agreement 6y the client 9in case of any changes suggested 6y the client, then follow steps from 4 to 8: To prepare the

Head, KMU , KM and The team leader

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Minutes of the meeting

The team leader in consultatio n with Head, KMU ( KM Head, KMU , KM Head, KMU , KM

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raft agreemen t with proposal

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*vidence of su6missio n 1oncurren ce of the client

Head, KMU

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$inal

Leather Industry Development Institute

Quality Mana ement System System procedure for consultancy services agreement anne'ed with proposal and fi' the date, time and venue of signing the agreement #<. To communicate the date, time and venue of signing the agreement to the signatories from =& &, ir ( 1> and the client ##. To organi3e signing of agreement #+. To communicate the in!ing of agreement 9to su6mit a copy: to Team leader, concerned director, ir , &> , ir ( $> and ir , 1> , KM

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QMS.KMD.SP .002 0" "%th&u ust20 "'

3 of 5 agreemen t anne'ed with proposal

Head, KMU , KM

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*vidence of commn.

Head, KMU , KM Head, KMU , KM

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&n!ed agreemen t *vidence of commn.

#-. To prepare detailed plan for consultancy activity and su6mit to concerned director, Head, KMU , KM and ir , &> 91oncerned director may suggest necessary changes and approve the plan: #0. To commence the wor! as per the detailed plan

Team leader

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etailed consultanc y plan and *vidence of commn.

Team leader

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?or! related records

Leather Industry Development Institute

Quality Mana ement System System procedure for consultancy services #2. To plan and e'ecute intermittent review9s: as per the plan 9The review team shall consist of ir , &> , concerned director and any other personnel of the concerned technical e'pertise: #4. To prepare and communicate to the Team =eader the mid(course correction #7. To plan and e'ecute final review as per the detailed plan 9The review team shall consist of ir , &> , concerned director and any other personnel of the concerned technical e'pertise: #8. To prepare and communicate to the Team =eader the mid(course correction #;. To prepare draft final report and su6mit to concerned irector +<. To approve the final report 9changes if there, ir , &> and concerned director )il )il

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QMS.KMD.SP .002 0" "%th&u ust20 "'

4 of 5 /eview report

ir , &> and concerned director ir , &> and concerned director

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Mid( course correction and evidence of commn. /eview report

ir , &> and concerned director Team leader

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Mid( course correction and evidence of commn. raft final report

1oncerned irector

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Approved final report

Leather Industry Development Institute

Quality Mana ement System System procedure for consultancy services shall 6e made:

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QMS.KMD.SP .002 0" "%th&u ust20 "'

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+#. To su6mit the final report to client through Head, KMU , KM ++. To receive the feed6ac! from client +-. To initiate invoice and receive payment as per the agreed terms in consultation with Head, KMU ( KM 5.

Team leader Head, KMU , KM ir , $>

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&nvoice form , $M.##%

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*vidence of su6missio n $eed6ac! on consultanc y &nvoice and receipt of payment

&M#NDM#N- )#+*)D Pa -ype Note 0e$ore e chan in

Note &$ter chan in

6.

D*+(M#N- +*N-)*L Prepared 0y 2Si natur e3 &pprove d 0y 2Si natur e3 -ype 1ontrolled

Da te Da te +ontrolled 0y M/