Neysa A.

Serra
Objective My goal is to be selected for a dietetic internship upon graduation from the Nutrition and Dietetics Program of the University of North Florida in April 2014. August 2012- April 2014 University of North Florida, Bachelor of Science in Nutrition and Dietetics Deans List August 1994 -December 2000 University of Puerto Rico, Bachelor of Science in Chemical Engineering Jacksonville, FL

Education

Mayagez, PR

Work experience Sept 2013- Present Kelly Educational Staffing Jacksonville, FL Substitute teacher for Duval county schools Provide educational continuity by implementing established lesson plans. Effectively present teaching material for students with disabilities. Ensure to maintain a classroom environment conducive to learning. June 2013- August 2013 Mayo Clinic Jacksonville, FL Clinical Research Internship Summer Program. Data retrieval form electronic medical records for a retrospective clinical research. February 2013- April 2013 Lake Forest School Jacksonville, FL Volunteer work providing nutrition lessons to elementary school children. November 2010- January 2012 Brenntag Mid-South, Inc. Orlando, FL Water Care Specialist Technical support for the Sales Representatives. Conduct plant trials at customer location. Provide technical expertise to customers. Develop and maintain positive interactions with customers, sales representatives and sales managers, building a rapport and gaining respect and trust. Build strong relationships with customers. Provide technical training on water treatment to the Sales Managers and Sales Representatives. Provide the customers with the most efficient/convenient chemicals and dosages for their process.

Dec 2000- May 2010

Abbott Pharmaceuticals Ltd.

Barceloneta, PR

Skills

Process Support Engineer Responsible for the overall environmental and facilities operational excellence of the 3.2 MGD Wastewater Treatment Plant. Plant unit operations included: Activated Sludge Wastewater Treatment, Reverse Osmosis, Chlorine Dioxide Generators, Ultrafiltration System, Belt filter Press and Chlorine disinfection among others. Supervise Waste Water Treatment Plant Operators and Maintenance personnel. Provide technical support to Utilities, Cogeneration Plant and the Wastewater Treatment Plant areas. Perform deviation impact analysis of calibration deviations. Coordinate modifications and maintenance works. Select and supervise contractors to assure projects quality and safety. Evaluate new technology systems to optimize plant operation. Develop operational strategies to ensure optimum operation of the plant. Provide engineering support to evaluate complex operational situations and major changes in the systems. Develop operational procedures for existing and new equipment. Train operators in the theory and practice of various Wastewater Treatment Plant unit operations. Provide safety trainings including HAZMAT and Department of Transportation (DOT) General Awareness and function specific trainings to operators. Lead Process Hazard Analysis. Prepare budget estimates to determine annual operating costs. Leadership, self-motivated, strong communication skills, detail oriented, fully bilingual (Spanish and English), Strong oriented towards customer service and strong interpersonal skills. PC oriented: MS Word, MS Excel, MS Power Point, Delta V operating system and OSI (Soft Process Information System). Effective and Assertive Communication Skills Effective Presentation Skills

Trainings

Certification/Affiliations ServSafe Food Protection Manager Certification Member of the Academy of Nutrition and Dietetics