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  • The Effect of Customer Service Quality On Customer Satisfaction

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    Saseela Balagobei
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    This document discusses three related topics: the impact that employee satisfaction has on customer satisfaction with sales interactions, the effect that customer service quality has on overall customer satisfaction, and the factors that affect job satisfaction for employees in the pharmaceutical sector such as absenteeism and motivation.

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    This document discusses three related topics: the impact that employee satisfaction has on customer satisfaction with sales interactions, the effect that customer service quality has on overall customer satisfaction, and the factors that affect job satisfaction for employees in the pharmaceutical sector such as absenteeism and motivation.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als DOCX, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    7 Ansichten1 Seite

    The Effect of Customer Service Quality On Customer Satisfaction

    Hochgeladen von

    Saseela Balagobei
    This document discusses three related topics: the impact that employee satisfaction has on customer satisfaction with sales interactions, the effect that customer service quality has on overall customer satisfaction, and the factors that affect job satisfaction for employees in the pharmaceutical sector such as absenteeism and motivation.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als DOCX, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    von 1

    The impact of employee satisfaction on customer satisfaction with the sales interaction

    The Effect of Customer Service Quality on Customer Satisfaction


    A study of The determinants of customer satisfaction

    FACTORS AFFECTING EMPLOYEE JOB SATISFACTION OF PHARMACEUTICAL SECTOR Absenteesim Motivation

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