Beruflich Dokumente
Kultur Dokumente
OVERVIEW
What is communication?
Effective communication Verbal vs. Nonverbal communication Verbal and Nonverbal leadership communication Importance of leadership communication
leadership communication Charismatic, human-oriented & task-oriented leadership communication To achieve communication effectiveness
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INTRODUCTION: COMMUNICATION
Process
of sharing information with individuals. Sender Being accidental Feeling, Being expressive Idea, Message Rhetorical situation (Barrett, D. J., 2011, p.5) Receiver
EFFECTIVE COMMUNICATION
Sender
Feedback
Message
Receiver
Noise
Noise can affect when communicating. Multicultural Noise Environmental Noise Dialectal Noise, etc.
Communication
Sender Verbal Feeling, Idea, Message
Nonverbal
Nonverbal
Communication
Head
Receiver
Effective leader can use both verbal and nonverbal communication (Certo, S. C. & Certo, S. T.,2012, p.355).
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Communicate
Guide
Knowledge
Skill
Attitude
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Charismatic leadership
Effective
Human-oriented leadership
Effective
Task-oriented leadership
Managerial
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12
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CONCLUSION
Communication is very important to understand as leader. Leadership communication plays an important role in an organization. Leadership communication makes an effective business.
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REFERENCES:
Reinout, E. D. V., Angelique, B. P., & Wyneke, O. (2010). Leadership = communication? The relations of leaders communication style with leadership styles, knowledge sharing and leadership outcomes. Journal of Business & Psychology, 25(3), 367-378. Barrett, D. J. (2011). Leadership communication (3rd ed.). What is leadership communication? (pp.5, 11-16, 235-242). New York, NY: Printed in Singapore. P11.,235.,
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REFERENCES (CONT.)
Berko, M. B., Wolvin, A. D., Wolvin, D. R., & Aitken, J. E. (2013). Communicating: a social, career and cultural focus. (12th ed.). The human communication process. (pp.3-12). New Jersey, NJ: Pearson education. Certo, S. C. & Certo, S. T. (2012). Modern Management: concepts and skills. (12th ed.). Influencing and communication. (pp.350-355). New Jersey, NJ: Pearson education. Image references Google Image. Verbal communication, Gesture, Effective communication. Retrieved from http://www.google.com/imghp
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