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Soumya.

M No 38, Sushrutha Nilaya, 3rd main, Iyyappa Reddy Garden, Behind LIC Colony, Yeshwanthpur, Bangalore 560 022

Mobile: 8147762010 Email:Soumya.intouch18@gmail.com

Objectives Seeking a position as a team-player in an esteemed organization where I can maximize my knowledge and skills with challenging opportunities in an effective and efficient manner with a view to achieve organizational goals and contribute expertise to the organization. Experience Currently working as Order Management Associate at Dell International Services India Pvt Ltd from April 2012 till date.

Working as Order Management Associate. Providing operational support by placing online and offline orders on Doms tool. To provide professional responsive and quality order services, to support and improve the end-to-end order fulfillment cycle. Involve direct and active contact with customer for any query and resolutions. Interact with the Sales team efficiently and effectively. Worked as Process Executive at Infosys Bpo Ltd for 1.4 years.

Worked for EMEA Order Management. Worked on Oracle 11i tool.

Education Course B.Com PUC Institution Seshadripuram First Grade College Seshadripuram Composite PU College Childrens Education Center Year June -2010 % 61.9%

May-2007

63.66%

SSLC

March-2005

69.28%

Dell - Internal Use - Confidential

Strengths Good communication and presentation skills. Ability to deal with people diplomatically. Keen to learn things. Team facilitator. Team Spirit Confidence. Hard worker. Adaptability. Willing to learn new technologies.

Computer skills MS Office MS Excel MS PowerPoint MS Access Web Designing Tally 9.0version

Personal details FATHERS NAME MOTHERS NAME DATE OF BIRTH GENDER NATIONALITY LANGUAGES KNOWN MARITAL STATUS INTERESTES Declaration: I hereby declare that the above furnished information and particulars are true and correct to the best of my personal knowledge and I bear the responsibility for the correctness of the abovementioned particulars. : : : : : : : : Mavathure Gowda Sumithra.T.K 28/05/1989 Female Indian Kannada, English, Hindi, Tamil and Telugu. Single Listening to music.

PLACE : Bangalore DATE :

SOUMYA.M

Dell - Internal Use - Confidential