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  • New Company Setup Checklist

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    buiqn
    34 Ansichten2 Seiten
    The document provides a checklist for technicians to use to troubleshoot slow hardware issues, with steps like checking computer specifications, asking the user about when and where the computer is slow, reviewing the event viewer for errors, recreating the user profile if slow at logon, and considering repairing or reinstalling software if issues coincide with recent changes. It directs technicians to a flowchart on page two for a sample workflow to address issues that may require reimaging or replacing the computer.

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    The document provides a checklist for technicians to use to troubleshoot slow hardware issues, with steps like checking computer specifications, asking the user about when and where the computer is slow, reviewing the event viewer for errors, recreating the user profile if slow at logon, and considering repairing or reinstalling software if issues coincide with recent changes. It directs technicians to a flowchart on page two for a sample workflow to address issues that may require reimaging or replacing the computer.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als DOC, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    34 Ansichten2 Seiten

    New Company Setup Checklist

    Hochgeladen von

    buiqn
    The document provides a checklist for technicians to use to troubleshoot slow hardware issues, with steps like checking computer specifications, asking the user about when and where the computer is slow, reviewing the event viewer for errors, recreating the user profile if slow at logon, and considering repairing or reinstalling software if issues coincide with recent changes. It directs technicians to a flowchart on page two for a sample workflow to address issues that may require reimaging or replacing the computer.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als DOC, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    von 2

    Slow Hardware Issues

    IMPORTANT INFORMATION
    Use this checklist to check a machine for issues that might require a reimage or replacement. See flowchart on page two for a sample workflow.

    CHECKLIST
    Check the specifications of the computer (for reference) Consider RAM upgrade if 1 ! or less Ask the user a"out when the computer is slow (logging# specific application# specific time# etc) Check the e$ent $iewer for an% warnings or errors that might indicate a pro"lem or coincide with the time of the slowness Slow at logon& Recreate user profile. Run a disk defragment if needed. Recent software changes or installations& Repair or Reinstall if local. 'f the application is network "ased# consider escalation to appropriate group.

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