What is Quality ?

Definition :- ISO 9001 :-2008 A planned and concentrated systematic effort of Management , using resources and processes , resulting in a product or service which fulfills the requirements and achieves desired results and goals , consistently . Degrees of Quality :- Ordinary, Medium , Excellent . Consistency of Quality This Quality Induction is fully related to Construction and Engineering . It is related to End product and Durability. Once staff is inducted , induction must be applied technically/Professionally. On Paper ( Office ) and Off- Paper (Site )Quality:- Both are Mandatory. Site -Quality is for durability, and Office-work Quality , is for payment.

Why Quality is indispensible?

PROFESSIONAL

PRIDE/ENGINEERING

/CONSTRUCTION GOODWILL IN BUSINESS SURVIVAL DURING COMPETITION, THE JOB GOES ONLY TO THE QUALITY PEOPLE IN THE LONG RUN. COMPETITION, IS ALWAYS PRESENT. QUALITY IS NOT ONLY A REQUIREMENT, IT IS AN OBLIGATION. WHEN WE PROVIDE FOR OUR CHILDREN , WE PROVIDE THE BEST TO OUR CAPACITY. THE SAME APPLIES TO CLIENTs EXPECTATION OF QUALITY. PAYMENT IS BASED ON FULLFILLMENT OF REQUIREMENT. NO QUALITY, NO CLAIM, NO

Is Quality an accident ?
ABSOLUTELY NOT . HAVE

YOU EVER SEEN AN EASY ENGINEERING PROJECT ? ALL CONSTRUCTION PROJECTS ARE FAST AND ALL PROJECTS ARE CRITICAL. EXTENSIVE TRAINING IS A MUST TO ACHIEVE QUALITY. SINCE QUALITY CAN NOT BE MEASURED , IT CAN ONLY BE DEMONSTRATED , OR , BE EXPERIENCED BY THE END USER. HENCE, CUSTOMER SATISFACTION IS MOST IMPORTANT. QUALITY IS THE RESPONSIBILITY AND OBLIGATION OF EACH STAFF. SINCE WE ARE ALL PROFESSIONALS, QUALITY MUST BE MADE AS OUR IMPORTANT

Quality Octagon
Contract / Legal Requirements/International

Standards. Safety Planning System Resources/Time bound Operations Progress Review Ultimate Goal > Quality

QUALITY PRE-REQUISITES
PRECISE COMMUNICATION

To the point. Lucid.(Simple) Result Oriented. FOCUS COMMITMENT DETERMINATION RIGOUROUS EFFORTS EFFECTIVE REVIEWS AND BENCH-MARKING. UNDERSTAND STAKE HOLDERS IN QUALITY :IN- HOUSE CLIENTS, CLIENTS , SUBCONTRACTORS, SUPPLIERS.

QUALITY TRAINGLE
QUALITY TRIANGLE IS VERY FRAGILE LIKE A GLASS CHANDELIAR. Safety Progress Quality
SAFET Y
CUSTOMER SATISFACTIO N

QUALIT Y

PROGRE SS

Quality Policy Statement

AS PER ARABTEC POLICY.

Quality Objectives
FOR MANY ORGANIZATIONS , OBJECTIVES ARE ONLY

ON PAPER. OUR COLLECTIVE EFFORTS, MUST BE HOW TO BRING THESE OBJECTIVES IN REALITY ARABTEC QUALITY OBJECTIVES :- will be issued.

S.M.A.R.T. OBJECTIVES S~SPECIFIC M~MEASURABLE A~ACHIEVABLE R~RESULT ORIENTED T~TIME BOUND .

Quality Function Deployment

QUALITY TRAINING

DOCUMENT CONTROL
QUALITY ASSURANCE QUALITY ON SITE TRAINING QUALITY CONTROL CONFORMANCE RESPONSIBILITY MATRIX AND KPIS INTERNAL AUDITS SATISFACTORY CLOSURE OF AUDITS

Job Responsibilities ( Quality Related)

INDIVIDUAL JOB RESPONSIBILITIES WILL BE

CIRCULATED THROUGH SR.P.M. AND H.S.E.Q. SR.MANAGER AUTHORIZATION

Quality Tools
SUB-CON REVIEWS AND AUDITS/MATERIAL

APPROVALS IN HOUSE PROCESS REVIEWS AND AUDITS DAILY /WEEKLY /MONTHLY QUALITY REPORTS METHOD STATEMENTS INSPECTION AND TEST PLANS ( MATERIALS/ WORKS) CALIBRATION AND MESUREMENTS STATISTICAL ANALYSIS AND CLOSURE OF NONCONFORMANCES QUALITY CONTROL PROCEDURES

PLAN ~DO~ CHECK ~ACT: QUALITY CYCLE

Nonconformance Management
Definition :- Nonconformance is , surest way to get

fired. Simply, Non conformance is not complying the requirement of the agreed specifications and procedures, either by negligence or willfully . CORRECTION CORRECTIVE ACTION PREVENTIVE ACTION ON SITE OBSERVATION ON SITE DISCREPANCY ON SITE NON CONFORMANCE SATISFACTORY CLOSURE OF NON CONFORMANCE

CONTINUOUS AND CONTINUAL IMPROVEMENT IN QUALITY

CONTINUOUS IMPROVEMENT

CONTINUAL IMPROVEMENT

ULTIMATE GOAL BY QUALITY

JOB SATISFACTION FOR OUR COMPANY JOB SATISFACTION FOR OURSELVES SUSTAINED MARKET PRESENCE THANK YOU ALL FOR ATTENDING AND

PLEASE GIVE YOUR FEEDBACK ON ATTACHED FORMS. PRESENTED BY :

Sachin Marathe Project QA/QC Manager