REDIFF SHOPPING

(ON LINE SHOPPING)

Shopping with rediff is simple and can

be done from the convenience of your
home!
CONTENTS

 INTRODUCTION
 CATEGORIES OF GOODS
 PROCEDURE FOR E-SHOPPING
 PAYMENT SYSTEM
 SECURITY
 CRITICAL ANALYSIS
INTRODUCTION

Shopping at rediff is just like the way you shop in a store or a mall.
Let us show you how:

In a regular store-
1.You go to a store
2.You look for the product
3.You stand in a line
4.You pay for your purchase
5.You go home with your shopping
 At rediff shopping-
1.You log on to http//shopping rediff.com
2.Look for your product by using search facilities
3.Sign in using your rediff shoping username and
password
4.Pay for your purchase
5.Sign out, your product are delivered to your home
Two simple ways of finding
product on rediff shopping:-
1.SEARCH
There is a search box given at the top of the rediff
shopping pages.

2.BROWSE
all product at rediff shopping are divided into
categories and sub-categories.Exactly,find in a
regular department
PRODUCTS
AVAILABLE:-
CATEGORIES,STORES & BRANDS
CATEGORIES

 APPARELS & ACCESSORIES

 ART
 AUTOMOBILES
 BABY CARE
 BOOKS
 ELECTRONICS
 FAITH & BELIEFS
 FLOWER
 FOOD AND BEVERAGES
 HEALTH & FITNESS
 CATEGORIES
 HOBBIES
 HOME DÉCOR & APPLIANCES
 OFFICE PRODUCTS
 PERSONAL BEAUTY AND CARE
 SERVICES
 SPORTS
 TOYS AND GAMES
 TRAVEL
 VIDEO & MUSIC
Procedure for e-shopping
Procedure for e-shopping
Go to rediff.com

Go to shopping icon

Choose the product

Add to cart

E-payment
E-payment
 Credit card
 Internet banking
 Cheque
 Demand draft
 Debit card
 Paypal
 Redeem rediff gift certificate
 Payment through mobile
 C.O.D (Cash on delivery)
 SECURITY SYSTEM
All the personal information is encrypted.

 Use industry-standard SSL (Secure Sockets Layer) Technology for data

encryption. They use the most advanced form of SSL software available: 128-bit
encryption by VeriSign.

 Registered with Verisign, a US-based Net Authentication Agency

Internet access is restricted and protected by firewalls and password protection.

 Follow strict in-house security guidelines for ensuring confidentiality of the

customer information.

To protect against the loss, misuse and alteration of the information they have in
place appropriate physical, electronic and managerial procedures.
SSL handshake
SECURITY SYSTEM
 How do I identify Phishing or Spoofed E-mails?
 The Rediff.com will never ask you for the following information in an
e-mail communication:
* Your social security number or tax identification number

* Your credit card number, PIN number, or credit card security code
(including "updates" to any of the above)

* Your mother's maiden name

* Your Rediff.com password

 Digital IDs for Secure Email

VeriSign® Digital IDs for Secure Email allow

you to digitally sign and encrypt your digital
communications using a Class 1 Digital ID,
bound to your validated email address.
Recipients of your email will know that the
content came from your email address and has
remained private during transmission.
Post order
 An order no. is generated and saved in customer’s
account.

 Customer can access his account and track the

status of his order (can be done via mobile also).

 In case of DEFECTIVE PRODUCT:

 Request should be sent within 7 days of receipt of
items.
 A Rediff Gift Certificates is issued to the
customers and his money can be refunded.
 No extra shipping charges for replacement.
 Summary
 Strenghts
 Huge range of products.
 Low cost.
 Global reach.

 Are just channels of delivery.

 Not involved in after sales service.
 High shipping cost.
 Supply of defective or poor quality goods.
Presented By

Lubna Saleem A1802009434

Rani S. Nair A1802009175
Sahil Jagga A1802009079
Ankita Jain A1802009117
Abhay Sen A1802009232