Enquire Timetable

https://cusis.cuhk.edu.hk/psc/public/EMPLOYEE/HRMS/c/CU_SC...

Data Language:

English

Return to Teaching Timetable

MGNT 4080 - Managerial Skills for Modern Managers

Learning Outcome

Understand concepts and models underlying various personal and interpersonal skills in the work place. Develop effective communication skills to carry out managerial duties such as counseling problem employee and responding to customer demands. Develop critical thinking and decision making skills to handle various interpersonal issues such as handling complaints and criticisms.

Course Syllabus

Introduction to bureaucratic versus flexible organizations Career Planning and Career Interests Personality and its role in Career Planning Generic Abilities in Career Choice and Development Values and Beliefs: The Case of Chinese Management Application of Intelligence Quantitative Skills for HR Managers Time and Stress Management Communication: Leading Others to Perform Performance Management and Disciplining Deviance behaviors Employee Counseling Handling Criticisms and Complaints Managing Extra-Role Behaviors

Assessment Type A s s e s s m e nt Ty pe 1 Es s a y s 2 O t he r 3 Sho rt ans w e r t e s t o r e x a m C urre nt Pe rce nt 45 45 10

Feedback for Evaluation

1. Provide marks and comments on students work 2. Immediate feedback on suggested answers for class assignments

Required Readings

Kay, J. (2010). Obliquity: Why Our Goals Are Best Achieved Indirectly. London: Profile Books. Materials distributed in every class.

1 von 2

13.01.2014 23:12

Enquire Timetable

https://cusis.cuhk.edu.hk/psc/public/EMPLOYEE/HRMS/c/CU_SC...

Recommended Readings

Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books. (2005)

2 von 2

13.01.2014 23:12