Matthew Valles PO Box 271513 SLC, UT 84127 (385) 888-1 88 !"alles78#1$l%"e&'o!

O()e't%"e* My objective is to obtain a job where I can utilize my qualifications and experience in a work place environment where I can gown and excel within the company.

+,al%-%'at%o.s* Communication kills #rganizational kills Computer literate $eadership kills ! "usiness Math Classes ! Interpersonal kills ! Customer ervice kills ! %he ability to work as a team member

P/o-ess%o.al 0x1e/%e.'es*
Co!1a.2* &ells 'argo "ank 3ates e!1lo2e4* 'ebruary ()** ! +resent 5o( T%tle* 'inancial Crimes pecialist , +articipated in trending meetings and pilots to help excel the growth of business. &orked as a 'inancial Crimes pecialist ( from (-()** to (-()*, +romoted to a 'inancial Crimes pecialist , on ,-()*,

Co!1a.2* .merican /xpress S,1e/"%so/* Merry 0iddle 3ates e!1lo2e4* May ())1 ! .ugust ()*) 5o( T%tle* % C 0ep &orked in customer service2 billing disputes2 and Credit Card 'raud 3epartments within the company.

Co!1a.2* 4erizon &ireless S,1e/"%so/* /d 35.lessandro 3ates e!1lo2e4* 6ovember ())7 ! 'ebruary ())1 5o( T%tle* Customer ervice - %ech upport uccessful as a top performer during the yearend reviews while employed.

Co!1a.2* 'ederal /xpress S,1e/"%so/* 8reg 0omero 3ates e!1lo2e4* #ctober ())7 ! 'ebruary ())9 5o( T%tle* +ackage :andler 5o( 3,t%es* /nsure that all customers5 packages get to the right place2 on time. orting and moving
packages and freight2 checking labels for correct destinations2 identify packages needed by Customs and use advanced scanning technology to allow customers to track their packages.

Co!1a.2* alt $ake City ! 3epartment of +ublic ervices S,1e/"%so/* "rynley +oll 3ates e!1lo2e4* May ())7 ! 6ovember ! ())7 5o( T%tle* %rainer 5o( 3,t%es* Instructing students how to properly work out using weights2 boxing equipment2 cardio equipment etc...
Co!1a.2* Mancini ales and Marketing S,1e/"%so/* tacy "ogenschutz 3ates e!1lo2e4* #ct. ()); ! .pril ())7 5o( T%tle* .dministrative .ssistant

+erformed numerous duties< 'ront desk. #perating a computer in a windows environment and multi!tasking. Invoicing clerk duties< reconciling invoices. 0eceptionist duties< answer incoming calls politely and transfer calls using a multi phone line system. Customer service rep. duties< 8eneral customer service inbound and outbound calls. .ccountant duties< updating pricing in systems and confirming correct pricing with the customers. #ffice duties< filing documents2 faxing documents2 printing documents2 scanning documents2 etc...

04,'at%o.*

alt $ake Community College $C2 =% >Currently .ttending working toward a bachelor?s degree in Criminal @ustice or "usiness as well as a minor in ociologyA &est :igh chool $C2 =% >8raduated May ,*st ());A

Ce/t%-%'at%o.s*
.warded my name on the +residential :onor 0oll for a 8+. of ,.99 in college .warded a tate a Certificate in .pplied %echnology /ducation for Computer %echnology

Te'h.olo62*
&indows2 Microsoft .ccess2 Microsoft &ord2 Microsoft /xcel2 Microsoft +ower +oint2 Internet etc...

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