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GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Pro#u$t Name G(BSC Pro#u$t )er*ion

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GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual
(-or internal u*e onl&)

Prepared by

.CDM! / GSM Network Per%orman$e Re*ear$0 Dept1 Su S0i

Date 233456524 Date Date Date

Reviewed by Reviewed by Granted by

Huawei Te !nolo"ie# Co$% &t'$


!ll ri,0t* re*er'e#

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Contents
1 Overview of the TCH Call Drop Rate....................................6
717 Meanin,11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111116 712 Re$ommen#e# -ormula*111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111116 71( Si,nalin, Pro$e#ure an# Mea*urement Point*111111111111111111111111111111111111111111111111111111111111111111111111111111111111114

2 Factor That !ffect the TCH Call Drop Rate........................11


217 Har#ware -ailure11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111177 212 Tran*mi**ion Pro8lem111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111177 21( )er*ion 9p,ra#e111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111172 21+ Parameter Settin,11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111172 21: Intra5Network an# Inter5Network Inter%eren$e111111111111111111111111111111111111111111111111111111111111111111111111111111111117( 216 Co'era,e Pro8lem1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111117( 21; !ntenna S&*tem Pro8lem111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111117+ 214 Im8alan$e Between 9plink an# Downlink1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111117+ 21< Repeater Pro8lem111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111117+

" !naly i of and #ol$tion to Hi%h TCH Call Drop Rate.........1&


(17 Solution* to Hi,0 TCH Call Drop Rate1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111174 (1717 C0e$kin, t0e Har#ware1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111174 (1712 C0e$kin, t0e Tran*mi**ion1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111117< (171( C0e$kin, t0e BSC an# BTS )er*ion 9p,ra#e11111111111111111111111111111111111111111111111111111111111111111111111111111123 (171+ C0e$kin, t0e Parameter Settin,*11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111123 (171: C0e$kin, t0e Inter%eren$e111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111112: (1716 C0e$kin, t0e Co'era,e11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111126 (171; C0e$kin, t0e !ntenna S&*tem11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111112; (1714 C0e$kin, t0e Balan$e Between 9plink an# Downlink1111111111111111111111111111111111111111111111111111111111111111124 (171< C0e$kin, t0e Repeater*111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111112<

' Te t (ethod .................................................................... ") & Re*ar+ !bo$t the #i%nalin% !naly i of the TCH Call Drop Rate.................................................................................... ") 6 Ca e for TCH Call Drop Rate Opti*i,ation.........................""
617 Ca*e 7= Call Drop Due to Inter%eren$e111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111(( 612 Ca*e 2= Call Drop Due to Im8alan$e Between 9plink an# Downlink111111111111111111111111111111111111111111111111(+ 61( Ca*e (= Call Drop Due to Repeater Pro8lem111111111111111111111111111111111111111111111111111111111111111111111111111111111111111(+ 61+ Ca*e += Call Drop Due to Co'era,e1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111(:

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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61: Ca*e := Re#u$tion o% Call Drop* 8& Optimizin, Han#o'er Parameter*111111111111111111111111111111111111111111111(6 616 Ca*e 6= Call Drop Due to Inappropriate Parameter Settin,1111111111111111111111111111111111111111111111111111111111111111(6 61; Ca*e ;= Call Drop Due to TR> Boar# -ault1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111(; 614 Ca*e 4= Call Drop Due to !ntenna S&*tem Pro8lem111111111111111111111111111111111111111111111111111111111111111111111111111(4 61< Ca*e <= Call Drop Due to Tran*mi**ion Pro8lem1111111111111111111111111111111111111111111111111111111111111111111111111111111(4 6173 Ca*e 73= Call Drop Rate Dou8le# in a CoBCCH Network !%ter 9p,ra#e %rom )<R7 to )<R(11111(< 6177 Ca*e 77= In$rea*e in Call Drop Rate Due to Ina$ti'it& o% T(3: an# T(341111111111111111111111111111111111111111+3 6172 Ca*e 72= In$rea*e in Call Drop Rate Due to C0an,e o% TR7N on t0e MSC Si#e11111111111111111111111111111+3

- Feedbac+ For* for the TCH Call Drop Rate ........................'1

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Figures
Fi%$re 1.1.**ediate a Fi%$re 1.2! i%n*ent proced$re............................/

i%n*ent proced$re............................................/

Fi%$re 1." .ntra01#C handover proced$re................................2 Fi%$re 1.' .nco*in% 1#C handover proced$re..........................2 Fi%$re 1.&Proced$re for analy,in% hi%h TCH call drop rate....16

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Re(i#ion Re or'
Date 233456524 23345;526 Revi ion 3er ion 314 713 Chan%e De cription Dra%t $omplete#1 T0e #o$ument i* mo#i%ie# a$$or#in, to re'iew $omment*1 !$thor Su S0i Su S0i

Re)eren e#
# 4 7 2 ( + : Doc$*ent 4a*e G-Guide to Eliminating Interference - 233:3(775!5713 GSM BSS Network KPI (Network Coverage) Manual !timi"ation !$thor C0en Baolin >ie Hai8in .u ?0en @an, AiBian, @an, Bin Date 233:5(577 233456574 233;56522 23345(526 23325(5;

GSM BSS Network KPI (#C$ Call %ro! &ate) Ba'eline GSM BSS Network KPI ((!link and %ownlink Balance) !timi"ation Manual Guide to Solving Call %ro! Pro)lem'

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual
Ke*wor'#= TCH $all #rop rateC KPI +,#tra t= T0i* #o$ument pro'i#e* t0e #e%inition an# #e*$ri8e* t0e te*t met0o# an# optimization met0o# o% TCH $all #rop rate1 + ron*m#T0e %ollowin, ta8le li*t* t0e a$ron&m* an# t0eir eBpan*ion= !crony* TCH MS BSC KPI 56pan ion Tra%%i$ C0annel Mo8ile Station Ba*e Station Controller Ke& Per%orman$e In#i$ator

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Overview of the TCH Call Drop Rate

1.1 (eanin%
T0e TCH $all #rop rate re%er* to t0e ratio o% $all #rop* to *u$$e**%ul TCH *eizure* a%ter t0e BSC *u$$e**%ull& a**i,n* TCH* to MS*1 T0e TCH $all #rop rate $an 8e mea*ure# %rom t0e %ollowin, a*pe$t*= TCH $all #rop rate (in$lu#in, 0an#o'er) TCH $all #rop rate (eB$lu#in, 0an#o'er)

T0e TCH $all #rop rateC one o% t0e mo*t *i,ni%i$ant KPI* %or tele$om operator*C i* relate# to retaina8ilit&1 It in#i$ate* t0e pro8a8ilit& o% $all #rop* #ue to 'ariou* rea*on* a%ter MS* a$$e** TCH*1 ! too 0i,0 TCH $all #rop rate a#'er*el& a%%e$t* t0e u*erD* eBperien$e1

1.2 Reco**ended For*$la


BSC./= TCH $all #rop rate (in$lu#in, 0an#o'er) E (Num8er o% TCH $all #rop* F Num8er o% TCH $all #rop* #urin, 'er& earl& a**i,nment)GNum8er o% *u$$e**%ul TCH *eizure* B 733H TCH $all #rop rate (eB$lu#in, 0an#o'er) E Num8er o% $all #rop* on TCHG(Num8er o% *u$$e**%ul TCH *eizure* F Num8er o% *u$$e**%ul in$omin, internal inter5$ell 0an#o'er* F Num8er o% *u$$e**%ul in$omin, eBternal inter5$ell 0an#o'er* I Num8er o% *u$$e**%ul out,oin, internal inter5$ell 0an#o'erJ I Num8er o% *u$$e**%ul out,oin, eBternal inter5$ell 0an#o'er*) B 733H BSC0111= TCH $all #rop rate (in$lu#in, 0an#o'er) E Num8er o% $all #rop* on TCHG(Num8er o% *u$$e**%ul TCH *eizure* (*i,nalin, $0annel) F Num8er o% *u$$e**%ul TCH *eizure* (TCH) F Num8er o% *u$$e**%ul TCH Seizure* in TCH 0an#o'er* (TCH))

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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B 733H TCH $all #rop rate (eB$lu#in, 0an#o'er) E Num8er o% $all #rop* on TCHGNum8er o% *u$$e**%ul TCH *eizure* (TCH) B 733H T0rou,0 t0e anal&*i* o% ea$0 pair o% %ormula*C &ou $an %in# out t0at t0e TCH $all #rop rate (in$lu#in, 0an#o'er) i* lower t0an t0e TCH $all #rop rate (eB$lu#in, 0an#o'er) irre*pe$ti'e o% t0e BSC mo#el (BSC(2 or BSC6333)1 T0e %ollowin, take* t0e %ormula* %or t0e BSC(2 a* an eBample1 T0e num8er o% $all #rop* on TCH i* *mall #urin, t0e 'er& earl& a**i,nment pro$e#ure1 T0ere%oreC t0e #i%%eren$e 8etween t0e numerator o% t0e %ormula %or t0e TCH $all #rop rate (in$lu#in, 0an#o'er) an# t0at o% t0e %ormula %or t0e TCH $all #rop rate (eB$lu#in, 0an#o'er) $an 8e omitte#1 In$lu#in, t0e TCH *eizure* in t0e $a*e o% 0an#o'er*C t0e #enominator o% t0e %ormula %or t0e TCH $all #rop rate (in$lu#in, 0an#o'er) i* ,reater t0an t0e #enominator o% t0e %ormula %or t0e TCH $all #rop rate (eB$lu#in, 0an#o'er)1 T0ere%oreC t0e re*ult o% t0e %ormula %or t0e TCH $all #rop rate (in$lu#in, 0an#o'er) i* *maller t0an t0at o% t0e %ormula %or t0e TCH $all #rop rate (eB$lu#in, 0an#o'er)1 -or #etail*C re%er to t0e GSM BSS Network KPI (TCH Call Drop Rate) Baseline1

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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1." #i%nalin% Proced$re and (ea $re*ent Point

2i"ure 3$3 Imme#iate a**i,nment pro$e#ure

2i"ure 3$/ !**i,nment pro$e#ure

SABM: Set Asynchronous Balanced Mode. A message which establishes the signalling link over the air interface. UA : Unnumbered Acknowledgment. A message sent from the MS to the BSS to acknowledge release of radio resources when a call is being cleared.

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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2i"ure 3$. Intra5BSC 0an#o'er pro$e#ure

2i"ure 3$4 In$omin, BSC 0an#o'er pro$e#ure

T0e meanin,* o% t0e mea*urement point* in t0e t0e*e %i,ure* are a* %ollow*= TCH5S9CC5!= in#i$ate* t0e num8er o% *u$$e**%ul TCH *eizure*1 TCH5S9CC5B= in#i$ate* t0e num8er o% *u$$e**%ul in$omin, internal inter5$ell 0an#o'er* plu* t0e num8er o% *u$$e**%ul internal intra5$ell 0an#o'er*1

ACT :activation

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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TCH5S9CC5C= in#i$ate* t0e num8er o% 'ucce''ful incoming e*ternal inter-cell +andover', TCH5S9CC- indicate' t+e num)er of 'ucce''ful #C$ 'ei"ure' during t+e ver. earl. a''ignment !rocedure,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Factors That Affect the TCH Call Drop Rate


/ccording to u'er com!laint' and network o!timi"ation e*!erience0 t+e ma1or factor' t+at affect t+e #C$ call dro! rate are a' follow'$ardware failure #ran'mi''ion !ro)lem 2er'ion u!grade Parameter 'etting Intra-network and inter-network interference Coverage !ro)lem /ntenna '.'tem !ro)lem Im)alance )etween u!link and downlink &e!eater !ro)lem

2.1 Hardware Failure


3+en a #&4 or a com)iner i' fault.0 'ei"ing t+e #C$ )ecome' difficult0 and t+u' t+e #C$ call dro! rate increa'e',

2.2 Transmission Problem


#+e #C$ call dro! rate increa'e' in t+e following condition'

T0e tran*mi**ion Kualit& on t0e ! or !8i* inter%a$e i* poor %or 'ariou* rea*on*1 Tran*mi**ion link* are un*ta8le1

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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2." Version Upgrade


/fter t+e B#S ver'ion or BSC ver'ion i' u!graded0 t+e B#S ver'ion ma. )e incom!ati)le wit+ t+e BSC ver'ion0 and t+e !arameter' and algorit+m' in t+e new ver'ion ma. )e c+anged, In t+i' ca'e0 t+e #C$ call dro! rate increa'e',

2.' Parameter Setting


#+e 'etting' of 'ome !arameter' on t+e BSC and MSC 'ide' ma. affect t+e #C$ call dro! rate, If t+e following 'ituation' occur0 t+e #C$ call dro! rate ma. increa'e71 21 (1 +1 :1 61 ;1 41 <1 T0e parameter* S+CCH Multi52rame# an# Ra'io &ink Timeout are *et to too *mall 'alue*1 #+e !arameter R6&789+CC7SS9MIN i* *et to a too *mall 'alue1 #+e parameter R+CH Min$+ e## &e(el i* *et to a too *mall 'alue1 #+e !arameter' Min D& Power on HO Can'i'ate Cell an# !e"el #ffset are ina!!ro!riatel. 'et,
in Access

#+e lengt+ of timer #5675 (t+i' timer i' 'et to wait for a $andover Com!lete me''age) i' 'et to a too 'mall value, #+e lengt+ of timer #5678 (t+i' timer i' 'et to wait for a &elea'e Indication me''age) i' 'et to a too 'mall value, #+e lengt+ of timer #5666 (t+i' timer '!ecifie' t+e connection relea'e dela.) i' 'et to a too 'mall value, #+e lengt+ of timer #579:#57; i' 'et to an invalid or too great value, #+e !arameter TCH Tra))i Bu#* T!re#!ol' i' 'et to a too 'mall value,

731 #+e !arameter Call Ree#ta,li#!ment 2or,i''en i* *et to :e#1 771 #+e !arameter' related to edge +andover are ina!!ro!riatel. 'et, 721 #+e !arameter' related to B< +andover are ina!!ro!riatel. 'et, 7(1 #+e !arameter' related to interference +andover are ina!!ro!riatel. 'et, 7+1 #+e !arameter' related to concentric cell +andover are ina!!ro!riatel. 'et, 7:1 #+e !arameter' related to !ower control are ina!!ro!riatel. 'et, 761 #=77 and N=77 are 'et to too 'mall value', 7;1 Some neig+)oring cell relation' are not configured, 741 #+e !arameter A$# i' ina!!ro!riatel. 'et, 7<1 #+e !arameter Di# onne t Han'o(er Prote t Timer i* *et to a too *mall 'alue1 231 #+e !arameter TR%& i* *et to a too *mall 'alue1 271 #+e !arameter' Software Parameter %' and M+6 T+ are *et to too *mall 'alue*1 221 If a re!eater i' u'ed0 t+e !arameter Dire tl* Ma"ni)ier Site 2la" i' 'et

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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to &o,

2.& $ntra(&etwor) and $nter(&etwor) $nterference


If inter-network interference and re!eater interference e*i't0 or if 'evere intra-network interference occur' )ecau'e of tig+t fre>uenc. reu'e0 call dro!' ma. occur on #C$' )ecau'e of !oor <oS, #+i' adver'el. affect' t+e #C$ call dro! rate, #+e following t.!e' of interference ma. occur71 21 (1 +1 :1 Inter-network interference from 'cram)ler' or !rivatel. in'talled antenna' Interference from t+e C%M/ network of C+ina (nicom &e!eater interference Intermodulation interference from B#S' Intra-network co-c+annel and ad1acent-c+annel interference

2.6 Co"erage Problem


#+e following coverage !ro)lem' ma. affect t+e #C$ call dro! rate, 71 %i'continuou' coverage ()lind area')

#+e voice >ualit. at t+e edge of an i'olated B#S i' !oor and call' cannot )e +anded over to ot+er cell', In t+i' ca'e0 call dro!' ma. occur, In $ompleB terrain* *u$0 a* mountainou* re,ion*C t0e *i,nal* are 8lo$ke# an# t0u* t0e tran*mi**ion i* #i*$ontinuou*C lea#in, to $all #rop*1 21 Poor indoor coverage

Den*el& #i*tri8ute# 8uil#in,* an# t0i$k wall* $au*e ,reat attenuation an# low in#oor *i,nal le'elC w0i$0 $au*e* $all #rop*1 (1 Cro'' coverage (i'olated B#S)

#+e 'erving cell cau'e' cro'' coverage due to variou' rea'on' ('uc+ a' e*ce'' !ower), /n MS cannot )e +anded over to anot+er cell due to no 'uita)le neig+)oring cell', In t+i' ca'e0 t+e 'ignal level )ecome' low and t+e voice >ualit. of t+e MS deteriorate', #+u'0 call dro!' occur, +1 In'ufficient coverage

I% t0e *i,nal %rom an antenna i* 8lo$ke# or t0e BCCH TR> i* %ault&C $all #rop* ma& o$$ur 8e$au*e o% #i*$ontinuou* $o'era,e1

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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2.- Antenna S*stem Problem


#+e following antenna '.'tem !ro)lem' ma. affect t+e #C$ call dro! rate 71 If t+e tran'mit antenna' of two cell' are im!ro!erl. connected0 t+e u!link 'ignal level in eac+ cell i' muc+ lower t+an t+e downlink 'ignal level in t+e cell, #+erefore0 call dro!' are likel. to occur at !lace' far awa. from t+e B#S, If a directional cell +a' main and diver'it. antenna'0 t+e BCC$ and S%CC$ of t+e cell ma. )e tran'mitted from different antenna', If t+e two antenna' +ave different !itc+ angle' or a"imut+'0 t+e coverage area' of t+e two antenna' are different, In t+i' ca'e0 t+e following re'ult ma. occur- /n MS can receive t+e BCC$ 'ignal' from one antenna? w+en a call i' made0 t+e MS cannot 'ei"e t+e S%CC$ tran'mitted ). t+e ot+er antenna and t+u' a call dro! occur', If t+e feeder i' damaged0 water leak' in t+e feeder0 or t+e feeder and t+e connector are not 'ecurel. connected0 )ot+ t+e tran'mit !ower and receiver 'en'itivit. of t+e antenna are reduced, #+u'0 call dro!' ma. occur,

21

(1

2./ $mbalance +etween Uplin) and Downlin)


#+e difference )etween t+e u!link 'ignal level and t+e downlink 'ignal level ma. )e great in t+e following condition' #+e tran'mit !ower of t+e B#S i' +ig+, #+e tower mounted am!lifier (#M/) or B#S am!lifier doe' not work !ro!erl., #+e antenna and t+e connector are not 'ecurel. connected,

/' a re'ult0 call dro!' ma. occur at t+e edge of t+e B#S coverage area,

2.2 Repeater Problem


If a cell i' in'talled wit+ a re!eater0 B#S coverage !ro)lem' ma. occur in t+e ca'e t+at t+e re!eater i' fault. or t+at t+e u!link and downlink gain i' ina!!ro!riatel. 'et, #+erefore0 t+e #C$ call dro! rate increa'e', If a wide-fre>uenc. re!eater i' u'ed and t+e gain i' 'et to a great value0 'trong interference ma. )e cau'ed, /' a re'ult0 t+e network >ualit. i' adver'el. affected and t+e #C$ call dro! rate increa'e',

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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"

Anal*sis of and Solutions to High TCH Call Drop Rate


-i,ure 71: *0ow* t0e pro$e#ure* %or anal&zin, 0i,0 TCH $all #rop rate1

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

2i"ure 3$; Pro$e#ure* %or anal&zin, 0i,0 TCH $all #rop rate

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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".1 Solutions to High TCH Call Drop Rate


Before anal."ing t+e cau'e' of +ig+ #C$ call dro! rate'0 .ou '+ould find out t+e difference )etween t+e actual #C$ call dro! rate and t+e e*!ected value, @ou '+ould al'o find out t+e im!act of t+e !ro)lem' and t+e related KPI', @ou can anal."e t+e di'tri)ution of call dro!' )a'ed on t+e traffic mea'urement, If a certain t.!e of call dro! account' for a large !ro!ortion of total call dro!'0 .ou can locate t+e fault ). !erforming t+e corre'!onding !rocedure, If no o)viou' cau'e' are found0 .ou can !erform t+e !rocedure' '+own in Aigure 6,9, #+e following ta)le li't' t+e ma!!ing )etween t+e traffic mea'urement counter' and t+e trou)le'+ooting !rocedure', Traffic easurement Counter Troubleshooting Procedure (171+C0e$kin, t0e Parameter Settin,* (171+C0e$kin, t0e Parameter Settin,* (1717C0e$kin, t0e Har#ware (1712C0e$kin, t0e Tran*mi**ion (1717C0e$kin, t0e Har#ware

M5677/ (#=77 e*!ir.) M5676/ (radio link failure) M(737D (ra#io re*our$e una'aila8le) CM555 (/)i' terre'trial link failure) M56B (device failure)

#+e following 'ection' de'cri)e t+e 'olution' to +ig+ #C$ call dro! rate', #+e traffic mea'urement counter' and KPI' in t+i' document are t+e 'ame a' t+o'e in t+e BSC6333)<R4C37B3:7 'er*ion1

".1.1 Chec)ing the Hardware


If a #&4 or a com)iner i' fault. or if an &A ca)le i' incorrectl. connected0 'ei"ing t+e #C$ )ecome' difficult0 and t+u' t+e #C$ call dro! rate increa'e', See Ca*e ;= Call Drop Due to TR> Boar# -ault1 @ou can c+eck w+et+er +ardware i' fault. ). viewing B#S alarm' or viewing t+e +ardware 'tate on t+e Site De"ice Panel of t+e CM#, #a)le 6,6 li't' t+e ma1or BSC alarm' related to +ardware failure', Ta,le 3$3 MaLor BSC alarm* relate# to 0ar#ware %ailure Alarm $D 7333 223+ ++7+ Alarm &ame "!PDMOM" -ault !larm #&4 Communication /larm
#&4 2S3& /larm

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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(636

%&( $ardware /larm

In addition0 .ou can locate t+e fault ). c+ecking t+e traffic mea'urement related to +ardware failure',

Ca$ e E>ui!men t failure

1#C 7evel /cce'' Mea'urement !er BSC in BSC Mea'urement/vaila)le #C$' !er BSC Configured #C$' !er BSC /vaila)le #C$' !er BSC

Cell 7evel KPI Mea'urement !er Cell#C$ /vaila)ilit. /vaila)le #C$' Configured #C$' #&4 Mea'urement !er CellNum)er of configured #&4' in a cell Num)er of availa)le #&4' in a cell Call %ro! Mea'urement !er Cell in Call Mea'urementCall %ro!' due to E>ui!ment Aailure (#C$)

".1.2 Chec)ing the Transmission


Poor tran'mi''ion >ualit.0 un'ta)le tran'mi''ion link'0 or in'ufficient re'ource' on t+e /)i' and / interface ma. lead to t+e increa'e of t+e #C$ call dro! rate, @ou can c+eck t+e tran'mi''ion condition' ). viewing t+e alarm' related to tran'mi''ion, If a large num)er of tran'mi''ion alarm' are generated0 .ou can infer t+at tran'mi''ion failure +a' occurred, #+en0 .ou '+ould c+eck t+e tran'mi''ion connection', See Ca*e <= Call Drop Due to Tran*mi**ion Pro8lem1 Ta,le 3$3 BSC alarm* relate# to tran*mi**ion !lar* .D 7333 772;3 772;4 77243 23347 23342 !lar* 4a*e C/P%D MC Aault /larm C/P% /larm E6 Cocal /larm E6 &emote /larm Co'' of E6:#6 Signal' (C S) E6:#6 Arame ut-of-S.nc+roni"ation (C A)

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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In addition0 .ou can locate t+e fault ). c+ecking t+e traffic mea'urement related to tran'mi''ion failure', Ca$ e #ran'mi''ion failure 1#C 7evel C/P% Mea'urement in BSC Mea'urement Cell 7evel C+annel /ctivation Mea'urement !er Cell in Call Mea'urementC$/N /C#I2 N/CK Me''age' Sent ). B#S C+annel /ctivation #imeout' Call %ro! Mea'urement !er Cell in Call Mea'urementMeasurement of Call %ro!' %ue to /)i' #erre'trial Cink Aailure

".1." Chec)ing the +SC and +TS Version Upgrade


I% TCH $all #rop in$rea*e* a%ter t0e BSC 'er*ion or BTS 'er*ion i* up,ra#e#C &ou *0oul# $0e$k w0et0er t0e BTS 'er*ion i* $ompati8le wit0 t0e BSC 'er*ion an# w0et0er t0e parameter* an# al,orit0m* in t0e new 'er*ion are $0an,e#1 See Ca*e 6= Call Drop Due to Inappropriate Parameter
Settin, an# Ca*e 73= Call Drop Rate Dou8le# in a CoBCCH Network !%ter 9p,ra#e %rom )<R7 to )<R(1 #o locate t+e !ro)lem0 .ou can c+eck t+e ver'ion de'cri!tion document and t+e related document'0 or !rovide feed)ack for t+e &E% de!artment to learn w+et+er t+e new ver'ion +a' known defect', If t+e new ver'ion +a' defect'0 .ou '+ould re!lace it wit+ anot+er ver'ion or in'tall t+e re>ui'ite !atc+, Aor detail'0 refer to t+e BSC6000 Upgrade Guide,

".1.' Chec)ing the Parameter Settings


#+e !arameter 'etting' on t+e BSC 'ide and MSC 'ide ma. affect t+e #C$ call dro! rate, @ou '+ould c+eck t+e 'etting' of t+e following !arameter' for a cell wit+ a +ig+ #C$ call dro! rate, See Ca*e := Re#u$tion o% Call Drop* 8& Optimizin, Han#o'er Parameter* an# Ca*e 72= In$rea*e in Call Drop Rate Due to C0an,e o% TR7N on t0e MSC Si#e1 71 S!CCH Multi5-rame*

#+i' !arameter determine' w+et+er an u!link radio link i' fault., Eac+ time t+e B#S fail' to decode t+e mea'urement re!ort on t+e S/CC$ from t+e MS0 t+e counter decrea'e' ). 6, Eac+ time t+e B#S 'ucce''full. decode' t+e

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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mea'urement re!ort on t+e S/CC$0 t+e counter increa'e' ). =, 3+en t+e

value of t+i' counter i' 70 t+e B#S regard' t+e radio link a' fault., In t+e traffic mea'urement0 if t+ere are man. call dro!' (M5676/) related to radio link failure0 .ou can infer t+at t+e radio !ro!agation condition' are !oor, In t+i' ca'e0 .ou can 'et t+i' !arameter to a greater value, 21 &adio Cink #imeout

#+i' !arameter determine' w+et+er a downlink radio link i' fault., Eac+ time t+e B#S fail' to decode t+e mea'urement re!ort 'ent over t+e S/CC$ ). t+e MS0 t+e counter decrea'e' ). 6, Eac+ time t+e B#S 'ucce''full. decode' t+e mea'urement re!ort 'ent over t+e S/CC$0 t+e counter increa'e' ). =, 3+en t+e value of t+i' !arameter i' 70 t+e B#S regard' t+e radio link a' fault., In t+e traffic mea'urement0 if t+ere are man. call dro!' (M5676/) related to radio link failure0 .ou can infer t+at t+e radio !ro!agation condition' are !oor, In t+i' ca'e0 .ou can 'et t+i' !arameter to a greater value, (1 R>" )M!CC SSMMIN

T0i* parameter *pe$i%ie* t0e minimum re$ei'e le'el o% an MS to a$$e** t0e BSS1 If t+i' !arameter i' 'et to a too 'mall value0 'ome MS' wit+ low receive level' ma. acce'' t+e network and call dro!' are likel. to occur, @ou can 'et t+i' !arameter to a great value to reduce t+e #C$ call dro! rate, #+e counter' 'uc+ a' call 'etu! 'ucce'' rate and t+e counter' related to traffic volume0 +owever0 are accordingl. affected, +1 R!CH Min1!$$e** "e'el

T0i* parameter #etermine* w0et0er an MS $an a$$e** t0e network o'er t0e R!CH1 If t+i' !arameter i' 'et to a too 'mall value0 'ome MS' wit+ low 'ignal level' ma. acce'' t+e network and call dro!' are likel. to occur, @ou can 'et t+i' !arameter to a great value to reduce t+e #C$ call dro! rate, #+e counter' 'uc+ a' call 'etu! 'ucce'' rate and !aging 'ucce'' rate0 +owever0 are affected, :1 Min D" Power on HO Can#i#ate Cell an# Min /cce'' Cevel ff'et

#+e 'um of t+e value' of t+e two !arameter' '!ecifie' t+e minimum downlink receive level of a candidate neig+)oring cell for a +andover, If t+i' !arameter i' 'et to a too great value0 'ome de'ired cell' ma. )e e*cluded from t+e candidate cell'? i% t0i* parameter i* *et to a too *mall 'alueC an unwante# $ell ma& 8e$ome t0e $an#i#ate $ell1 Bot0 $on#ition* ma& lea# to t0e in$rea*e o% $all #rop*1 61 #imer #5675 'erie'

#imer #5676 'erie' con'i't' of #5675/0 #5675C0 and #;, #+e'e timer' are 'tarted to wait for a +andover com!lete me''age, If t+e lengt+' of t+e timer' are 'et to 'mall value'0 !ro)a)l. no me''age i' received w+en timer #5675 'erie' e*!ire', In t+i' ca'e0 t+e BSC con'ider' t+at t+e radio link in t+e originating cell i' fault., #+en0 t+e BSC relea'e' t+e c+annel in t+e originating cell, #+u'0 call dro!' occur, In t+e traffic mea'urement0 if man. call dro!' are related to +andover' (CM556- Call %ro!' on &adio Interface in $andover State)0 .ou can 'et t+i' !arameter to a greater value, If t+i' !arameter i' 'et to a too great value0 c+annel re'ource' are wa'ted and

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

#C$ conge'tion occur', ;1 #imer #5678

#+i' !arameter '!ecifie' t+e !eriod for waiting for a &elea'e Indication me''age after t+e BSC 'end' a C+annel &elea'e me''age to t+e B#S, If t+i' !arameter i' 'et to a too 'mall value0 t+e link ma. )e relea'ed )efore t+e &elea'e Indication me''age i' received, /' a re'ult0 a call dro! occur', @ou can 'et t+i' !arameter to a greater value to reduce t+e #C$ call dro! rate, It i' recommended t+at timer #5678 )e 'et to 6F= 'econd' longer t+an timer Ra'io &ink Timeout1 41 #imer #5666

#+i' !arameter '!ecifie' t+e interval )etween t+e time t+at t+e main 'ignaling link i' di'connected and t+e time t+at a c+annel i' deactivated, #0e purpo*e i* to re*er'e a perio# o% time %or repeate# link #i*$onne$tion*1 If t+i' timer i' 'et to a too 'mall value0 a c+annel ma. )e deactivated too earl., #+u'0 call dro!' increa'e, <1 #imer' #579 and #57;

#imer' #579 and #57; are u'ed on t+e MSC 'ide, #imer #579 '!ecifie' t+e !eriod during w+ic+ t+e MSC monitor' t+e on-+ook !rocedure, #imer #57; '!ecifie' t+e !eriod during w+ic+ t+e MSC monitor' t+e re'ource relea'e !rocedure, @ou '+ould 'et t+e two !arameter' w+en adding BSC data, Note t+at t+e modification of t+e data in t+e timer ta)le doe' not take effect, If timer' #579 and #57; are 'et to invalid or great value'0 t+e MSC clear' t+e call a long time after t+e MS +ang' u!, /fter t+e #5675 and Ra'io &ink Timeout timer' e*!ire0 t+e num)er of call dro!' i' increa'ed and t+u' t+e #C$ call dro! rate i' 'ignificantl. affected, 731 TCH Tra%%i$ Bu*& T0re*0ol# If t+e current c+annel 'ei"ure ratio e*ceed' t+e value of t+i' !arameter0 t+e BSC !referentiall. a''ign' a +alf-rate c+annel to a dualrate-ena)led call, t+erwi'e0 t+e BSC a''ign' a full-rate c+annel to t+e dualrate-ena)led call, Com!ared wit+ a full-rate c+annel0 a +alf-rate c+annel +a' weak antiinterference ca!a)ilitie', #+erefore0 if a large num)er of +alf-rate c+annel' are a''igned0 t+e #C$ call dro! rate increa'e', It i' recommended t+at t+i' !arameter '+ould not )e 'et to a too 'mall value if conge'tion i' unlikel. to occur, 771 Call Ree*ta8li*0ment -or8i##en

#+i' !arameter '!ecifie' w+et+er to allow call ree'ta)li'+ment, In ca'e of )ur't interference or radio link failure due to )lind area' cau'ed ). +ig+ )uilding'0 call dro!' occur, In t+i' ca'e0 MS' can initiate t+e call ree'ta)li'+ment !rocedure to re'tore communication, #o reduce t+e #C$ call dro! rate0 .ou can 'et t+i' !arameter to &o to allow call ree'ta)li'+ment, In certain condition'0 allowing call ree'ta)li'+ment greatl. reduce' t+e #C$ call dro! rate, Call ree*ta8li*0ment la*t* %or a lon, timeC an# t0ere%ore *ome *u8*$ri8er* $annot wait an# 0an, up1 T0i* a%%e$t* u*er eBperien$e1 721 Parameter' related to edge +andover

3+en t+e receive level dro!' greatl.0 an edge +andover cannot )e

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

!erformed in time in an. of t+e following condition'- #+e !arameter 7'"e HO <& R69&78 T!re#!ol' or 7'"e HO D& R69&78 T!re#!ol' i' 'et to a 'mall value? t+e !arameter Inter5 ell HO H*#tere#i# i' 'et to a great value? t+e !arameter' ,dge H# -atch Time and ,dge H# Ad.Cell -atch Time are 'et to great value'? t+e !arameter' ,dge H# Valid Time and ,dge H# Ad.Cell Valid Time are 'et to great value', /' a re'ult0 a call dro! occur', #o reduce t+e #C$ call dro! rate0 .ou can a!!ro!riatel. 'et t+e'e !arameter' 'o t+at edge +andover' can )e !erformed in time to avoid call dro!', 7(1 Parameter* relate# to BN 0an#o'er 3+en t+e 'ignal >ualit. deteriorate'0 a B< +andover cannot )e !erformed in time in an. of t+e following condition'- #+e !arameter' <&=ua&imit+MR2R% <&=ua&imit+MRHRC <& =ual$ T!re#!ol'0 D!/ua!imitA RFR0 D!/ua!imitA RHR0 and D! /ual0 Threshold are 'et to great value'? t+e !arameter B= HO Mar"in i' 'et to a 'mall value? t+e !arameter $nter(cell H# H*steresis i' 'et to a great value, /' a re'ult0 call dro!' occur, #o reduce t+e #C$ call dro! rate0 .ou '+ould a!!ro!riatel. 'et t+e'e !arameter' 'o t+at B< +andover' can )e !erformed in time to avoid call dro!', 7+1 Parameter' related to interference +andover If t+e !arameter' R1/UA!% to R1/UA!%2 are 'et to great value' or if t+e R1!,V#ff !arameter i' 'et to a great value0 'trong interference ma. occur, In t+i' ca'e0 if interference +andover' are not !erformed in time0 call dro!' occur, #o reduce t+e #C$ call dro! rate0 .ou can a!!ro!riatel. 'et t+e'e !arameter' 'o t+at interference +andover' can )e !erformed in time to avoid call dro!', If t+e !arameter' R1/UA!% to R1/UA!%2 are 'et to 'mall value'0 t+e num)er of +andover' due to ot+er cau'e' increa'e' greatl.0 t+u' affecting t+e +andover 'ucce'' rate, 7:1 Parameter* relate# to $on$entri$ $ell 0an#o'er / call at t+e edge of t+e overlaid 'u)cell cannot )e +anded over to t+e underlaid 'u)cell in an. of t+e following condition'- In t+e ca'e of a normal concentric cell0 t+e !arameter' R13!,V Threshold and R13!,V H*steresis are 'et to great value'? in t+e ca'e of an en+anced concentric cell0 t+e !arameter #toU H# Recei"ed !e"el Threshold i' 'et to a great value, /' a re'ult0 a call dro! i' likel. to occur, If t+e Call %ro! &atio on #C$ on t+e #&4 in t+e verCaid Su)cell (&M557a) i' +ig+0 .ou can a!!ro!riatel. 'et t+e'e !arameter' 'o t+at call' at t+e edge of t+e overlaid 'u)cell can )e +anded over to t+e underlaid 'u)cell in time, 3+en a call in t+e underlaid 'u)cell +a' interference0 t+e call cannot )e +anded over to t+e overlaid 'u)cell if t+e R13/UA! for U# H# Allowed !arameter i' 'et to 4es and t+e R13/UA! Threshold !arameter i' 'et to a great value, #+u'0 a call dro! occur', If t+e Call %ro! &atio on #C$ on t+e #&4 in t+e (nderlaid Su)cell (&M557) i' +ig+0 .ou can 'et t+e'e !arameter' !ro!erl. 'o t+at t+e call can )e +anded over to t+e overlaid 'u)cell at t+e earlie't, 761 Parameter* relate# to power $ontrol

If t+e !ower control level and >ualit. t+re'+old are 'et to 'mall value'0 call

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

dro!' are likel. to occur )ecau'e of low 'ignal level or )ad voice >ualit., 7;1 #=77 and N=77 If t+e !arameter' T/11 2+CCH>2C T/11 2+CCH>HC N/11 o) 2+CCH>2ull rateC an# N/11 o) 2+CCH>Hal) rate are 'et to 'mall value'0 data link' are di'connected too earl., #+u'0 all dro!' are likel. to occur, If call dro!' occur )ecau'e of #=77 e*!ir.0 .ou can increa'e t+e value' of #=77 and N=77 !ro!erl., 741 Neig+)oring cell relation' If t+e neig+)oring cell' configured in t+e B/= ta)le are incom!lete0 call dro!' are likel. to occur in t+e ca'e of no 'uita)le neig+)oring cell for +andover and !rogre''ive deterioration in t+e voice >ualit., Neig+)oring cell relation' '+ould )e configured com!letel. on t+e )a'i' of t+e drive te't data and electronic ma! (for e*am!le0 Na'tar) to minimi"e t+e call dro!' due to no availa)le neig+)oring cell', 7<1 M!IO If fre>uenc. +o!!ing (A$) i' a!!lied in a cell and t+e M/I i' 'et ina!!ro!riatel. (for e*am!le0 different #&4' 'erving t+e 'ame cell +ave t+e 'ame M/I )0 fre>uenc. colli'ion ma. occur during A$, #+u'0 t+e #C$ call dro! rate increa'e', 231 Di*$onne$t Han#o'er Prote$t Timer #+i' !arameter i' a 'oftware !arameter of t+e BSC, /fter receiving a %ISC NNEC# me''age from an MS0 t+e BSC cannot +and over t+e MS wit+in t+e !eriod '!ecified ). t+i' !arameter, #+erefore0 t+e following ca'e can )e avoided- /fter )eing +anded over to t+e target cell0 t+e MS cannot )e !ut on +ook )ecau'e it doe' not receive a relea'e acknowledgement me''age, @ou are advi'ed to 'et t+i' !arameter !ro!erl., 271 #&6N #+i' !arameter '+ould )e 'et on t+e MSC 'ide, It i' u'ed to avoid t+e retran'mi''ion of '+ort me''age', 3+en t+i' !arameter i' 'et to a too great value0 t+e MSC doe' not 'end a CCE/& CM% me''age if t+e MS receive' a '+ort me''age during link di'connection, /' a re'ult0 t+e MS 'end' t+e B#S a %ISC me''age to di'connect la.er = connection, /fter receiving t+e %ISC me''age0 t+e B#S 'end' a &ECDIN% me''age to t+e BSC, #+en0 t+e BSC 'end' a CCE/& &E< me''age to t+e MSC and t+e num)er of call dro!' i' incremented ). one, 221 So%tware Parameter 7( and M!> T! 3+en t+e !arameter So)tware Parameter 3. i* ena8le# an# t0e parameter M+6 T+ i* *et to a too *mall 'alueC t0e $0annel i* relea*e# w0en t0e T! o% a $all eB$ee#* t0e M+6 T+1 In t0i* $a*eC $all #rop* o$$ur1 It i' recommended t+at t+e !arameter So)tware Parameter 3. *0oul# not 8e ena8le#1 2(1 Dire$tl& Ma,ni%ier Site -la, If a B#S i' in'talled wit+ re!eater'0 t+e +andover )etween re!eater' can onl. )e a'.nc+ronou' )ecau'e t+e di'tance )etween re!eater' i' long, If

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

'.nc+ronou' +andover' are !erformed0 t+e +andover' ma. fail and t+u' man. call dro!' occur, #+erefore0 w+en a B#S i' in'talled wit+ re!eater'0 t+e

!arameter Dire tl* Ma"ni)ier Site 2la" *0oul# 8e *et to :e# to a'oi# *&n$0ronou* 0an#o'er* 8etween $ell* un#er t0e *ame BTS1

@ou can c+eck w+et+er t+e data configuration i' correct ). viewing t+e traffic mea'urement re'ult', #+e following ta)le li't' t+e traffic mea'urement counter' related to re!eater', Cause Parameter' Cell 7evel Call %ro! Mea'urement !er Cell in Call Mea'urementCall %ro!' on #C$ in Sta)le State (Error Indication) Call %ro!' on #C$ in Sta)le State (Connection Aailure) Call %ro!' on #C$ in Sta)le State (&elea'e Indication) Call %ro! &atio on #C$ on t+e #&4 in t+e (nderlaid Su)cell Call %ro! &atio on #C$ on t+e #&4 in t+e verlaid Su)cell KPI Mea'urement !er CellCall %ro!' in #C$ $andover' (#raffic C+annel) Call %ro!' on #C$ in Sta)le State (#raffic C+annel) TR8 7evel Mea*urement o% Power Control Me**a,e* in M& Mea'urement Ra#io "ink -ailure Mea*urement in M& Mea'urement

".1.& Chec)ing the $nterference


If inter-network interference and re!eater interference e*i't0 or if 'evere intra-network interference occur' )ecau'e of tig+t fre>uenc. reu'e0 call dro!' ma. occur on #C$' due to )ad <oS, #+i' affect' t+e #C$ call dro! rate, See Ca*e 7= Call Drop Due to Inter%eren$e1 #+e u!link interference information can )e o)tained on t+e )a'i' of t+e interference )and di'tri)ution in t+e traffic mea'urement re'ult', / large !ro!ortion of interference level' )elong to interference )and' 5F90 .ou can infer t+at t+e u!link +a' 'trong interference, @ou can o)tain t+e downlink interference information ). !erforming drive te't' or ). anal."ing t+e traffic mea'urement re'ult' related to receive >ualit., Aor detail' on +ow to c+eck t+e intra-network and inter-network interference0 refer to t+e G-Guide to Eliminating Interference,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

#+e following ta)le li't' t+e traffic mea'urement counter' related to interference, (If a cell +a' interference0 t+e #C$ call dro! rate i' +ig+, In addition0 t+e +andover 'ucce'' rate decrea'e' and t+e +andover' due to )ad >ualit. account for a large !ro!ortion of all +andover',) Ca$ e Inter%eren$e Cell 7evel utgoing Internal Inter-Cell $andover Mea'urement !er Cell in Call Mea'urementNumber of utgoing Internal Inter-Cell $andover &e>ue't' (Signal <ualit.) Num)er of utgoing Internal Inter-Cell $andover &e>ue't' ( t+er Cau'e') TR8 7evel Inter%eren$e Ban# Mea*urement per TR> in M& Mea'urement Mean Num)er of #C$' in Interference Band 6 Mean Num)er of #C$' in Interference Band = Mean Num)er of #C$' in Interference Band 5 Mean Num)er of #C$' in Interference Band B Mean Num)er of #C$' in Interference Band 9 Mea*urement o% Re$ei'e Nualit& in M& Mea'urement

".1.6 Chec)ing the Co"erage


@ou can c+eck t+e network coverage ). conducting outdoor drive te't' or indoor dialing te't', %uring t+e te't'0 .ou can infer t+at t+e network coverage i' in'ufficient if t+e following condition' occur- #+e downlink receive level i' low (lower t+an F667 dBm) 'o t+at t+e te't MS cannot acce'' t+e network or t+e voice >ualit. i' )ad? a +andover cannot )e !erformed )ecau'e of no 'uita)le neig+)oring cell' and t+e 'ignal >ualit. graduall. deteriorate', See Ca*e += Call Drop Due to Co'era,e1 If t+e network coverage in a cell i' in'ufficient0 t+e #C$ call dro! rate i' +ig+, In addition0 t+e +andover 'ucce'' rate i' low0 and a large !ro!ortion of +andover' are !erformed )ecau'e of weak 'ignal 'trengt+, @ou can c+eck w+et+er a cell +a' coverage !ro)lem' ). viewing t+e traffic mea'urement re'ult', #+e following ta)le li't' t+e traffic mea'urement counter' related to coverage,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

Cause Coverage

Cell !e"el utgoing Internal Inter-Cell $andover Mea'urement !er Cell in Call Mea'urementNumber of utgoing Internal Inter-Cell $andover &e>ue't' (Signal Strengt+) utgoing E*ternal Inter-Cell $andover Mea'urement !er Cell in Call Mea'urementutgoing E*ternal Inter-Cell $andover &e>ue't' ((!link Strengt+) utgoing E*ternal Inter-Cell $andover &e>ue't' (%ownlink Strengt+)

TR1 !e"el TCH- Re$ei'e "e'el Mea*urement per TR> in M& Mea'urement TCHH Re$ei'e "e'el Mea*urement per TR> in M& Mea'urement

If a coverage !ro)lem e*i't'0 .ou can 'olve t+e !ro)lem t+roug+ t+e following met+od'- ad1u'ting t+e tilt of t+e antenna0 increa'ing t+e tran'mit !ower0 adding re!eater'0 or c+anging t+e com)ining mode, Aor detail'0 refer to t+e GSM BSS Network Performance PI !Co"erage# $ptimi%ation Manual,

".1.- Chec)ing the Antenna S*stem


In t0e $a*e o% #ual5tran*mit antenna*C en*ure t0at t0e tilt an# azimut0 o% one antenna are t0e *ame a* t0o*e o% t0e ot0er antenna1 In addition0 .ou '+ould c+eck w+et+er t+e 1um!er' are im!ro!erl. connected (for e*am!le0 ). anal."ing drive te't data), If a 1um!er i' im!ro!erl. connected0 t+e u!link 'ignal level in t+e cell i' 'ignificantl. lower t+an t+e downlink 'ignal level0 and call dro!' are likel. to occur at a !lace far awa. from t+e B#S, @ou '+ould en'ure t+at t+e 1um!er' are connected correctl., See Ca*e 4= Call Drop Due to !ntenna S&*tem Pro8lem1 If t+e feeder i' damaged0 water run' into t+e feeder0 or t+e feeder and t+e connector are not 'ecurel. connected0 )ot+ t+e tran'mit !ower and receiver 'en'itivit. of t+e antenna are reduced, #+u'0 call dro!' !ro)a)l. occur, @ou can locate t+e'e !ro)lem' ). c+ecking t+e 2S3& alarm', If an. feeder i' fault.0 .ou '+ould re!lace it in time, If t+e antenna '.'tem +a' !ro)lem'0 t+e #C$ call dro! rate and +andover failure rate are +ig+, In addition0 t+e difference )etween t+e u!link >ualit. and t+e downlink >ualit. i' great0 or )ot+ t+e u!link >ualit. and t+e downlink >ualit. are )ad, @ou can c+eck w+et+er t+e antenna '.'tem i' fault. ). viewing t+e traffic mea'urement re'ult', #+e following ta)le li't' t+e traffic mea'urement counter' related to t+e antenna '.'tem,

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Cause /ntenna '.'tem

Cell !e"el KPI Mea'urement !er Cell in Call Mea'urementSucce'' &ate of &adio $andover utgoing E*ternal Inter-Cell $andover Mea'urement !er Cell in Call Mea'urementutgoing E*ternal Inter-Cell $andover &e>ue't' ((!link Strengt+) utgoing E*ternal Inter-Cell $andover &e>ue't' (%ownlink Strengt+)

TR1 !e"el Mea*urement o% Re$ei'e Nualit& in M& Mea'urement 9plink5an#5Downlink Balan$e Mea*urement per TR> in M& Mea'urement

".1./ Chec)ing the +alance +etween Uplin) and Downlin)


#+e difference )etween t+e u!link 'ignal level and t+e downlink 'ignal level ma. )e great in t+e following condition'- #+e tran'mit !ower of t+e B#S i' +ig+? t+e tower mounted am!lifier (#M/) or B#S am!lifier doe' not work !ro!erl.? t+e antenna and t+e connector are not 'ecurel. connected, /' a re'ult0 call dro!' ma. occur at t+e edge of t+e B#S coverage area, See Ca*e 2= Call Drop Due to Im8alan$e Between 9plink an# Downlink1 #o anal."e t+e )alance )etween t+e u!link and t+e downlink0 c+eck w+et+er t+e tran'mit !ower of t+e B#S i' too +ig+, #+en0 .ou '+ould c+eck w+et+er 'uc+ com!onent' a' t+e #M/0 B#S am!lifier0 and antenna !ort t+at affect downlink receive level +ave !ro)lem', Aor detail'0 refer to t+e GSM BSS Network Performance PI !Uplink and &ownlink Balance# $ptimi%ation Manual' If t+e u!link and downlink are im)alanced0 t+e following condition' ma. occur- #+e difference )etween t+e mean u!link receive level and t+e mean downlink receive level i' great? t+e u!link and downlink )alance level i' +ig+? t+e immediate a''ignment 'ucce'' rate and t+e a''ignment 'ucce'' rate are low, #+e following ta)le li't' t+e traffic mea'urement counter' related to t+e )alance )etween t+e u!link and t+e downlink,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Cause Balance )etween u!link and downlink

Cell !e"el /''ignment Mea'urement !er Cell in Call Mea'urement#C$ /''ignment Succe'' &atio Succe'' &ate of Call E'ta)li'+ment Immediate /''ignment Mea'urement !er Cell in Call Mea'urementSucce'' &ate of Immediate /''ignment'

TR1 !e"el 9plink5an#5Downlink Balan$e Mea*urement per TR> in M& Mea'urement TCH- Re$ei'e "e'el Mea*urement per TR> in M& Mea'urement TCHH Re$ei'e "e'el Mea*urement per TR> in M& Mea'urement

".1.2 Chec)ing the Repeaters


C+eck w+et+er t+e !arameter Dire tl* Ma"ni)ier Site 2la" i' 'et to 4es in t+e data configuration on t+e CM#, If t+i' !arameter i' 'et to 4es0 .ou can infer t+at t+e cell i' configured wit+ re!eater', If t+i' !arameter i' 'et to &o0 .ou '+ould c+eck w+et+er ot+er o!erator'G re!eater' are in'talled near t+e cell, If re!eater' are in'talled0 .ou '+ould c+eck w+et+er t+e. are widefre>uenc. re!eater'0 and w+et+er t+e u!link:downlink am!lification coefficient i' too great, En'ure t+at t+e am!lification coefficient i' !ro!erl. 'et, If a re!eater +a' an im!act on t+e #C$ call dro! rate0 .ou '+ould 'witc+ off t+e re!eater, In addition0 .ou '+ould c+eck w+et+er a re!eater i' fault. and w+et+er t+e u!link:downlink gain i' 'et to a too great:'mall value, If 'uc+ !ro)lem' e*i't0 t+e coverage area of t+e B#S c+ange', #+u'0 t+e #C$ call dro! rate increa'e', See Ca*e (= Call Drop Due to Repeater Pro8lem1 If re!eater !ro)lem' e*i't in a cell0 t+e #/ di'tri)ution varie' greatl. in t+e traffic mea'urement re'ult', #+e following ta)le li't' t+e traffic mea'urement counter' related to re!eater', Cause &e!eate r Cell !e"el None TR1 !e"el Num8er o% MR* 8a*e# on T! per TR> in M& Mea'urement

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'

Test

ethods

#+e #C$ call dro! rate i' one of retaina)ilit. KPI'0 w+ic+ can )e o)tained t+roug+ regi'tration of or re!orting of t+e related traffic mea'urement counter', In addition0 t+e #C$ call dro! rate i' one of ke. drive te't counter' and it can )e o)tained t+roug+ drive te't', /t !re'ent0 t+e formula for t+e #C$ call dro! rate varie' wit+ device manufacturer and wit+ telecom o!erator0 t+u' affecting t+e value of t+e #C$ call dro! rate, %uring actual te't'0 .ou '+ould regi'ter t+e '!ecific counter' and u'e an a!!ro!riate formula to calculate t+e value of t+e #C$ call dro! rate,

&

Remar)s About the Signaling

Anal*sis of the TCH Call Drop Rate


#race t+e &SC 'ignaling on t+e /)i' interface, #+en0 generate t+e 'ignaling tracing file on t+e CM# or t+roug+ t+e Signal /nal."e #ool, )tain t+e C NNDA/IC and E&& &DINC 'ignaling from t+e file, #+en0 rig+t-click a !iece of 'ignaling and c+oo'e Call Trace from t+e '+ortcut menu0 a' '+own in t+e following figure,

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#+en0 rig+t-click t+e 'ignaling of a call and c+oo'e Show Chart from t+e '+ortcut menu0 a' '+own in t+e following figure,

Arom t+e following figure0 .ou can view 'uc+ information a' t+e u!link and downlink receive level of t+e 'erving cell0 u!link and downlink 'ignal >ualit. of t+e 'erving cell0 downlink receive level of neig+)oring cell'0 #/0 MS !ower0 and B#S !ower, Ba'ed on t+e information0 .ou can find out t+e cau'e' of call dro!'0 'uc+ a' in'ufficient downlink coverage and interference,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

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Cases for TCH Call Drop Rate #ptimi5ation

6.1 Case %6 Call Drop Due to $nterference


S*mptom description/ certain B#S ado!ted t+e 6*5 &A A$ mode, /fter t+e ca!acit. of t+e B#S wa' e*!anded0 t+e #C$ a''ignment failure rate remained +ig+ ()ecau'e of radio link failure)0 and t+e #C$ dro! rate and +andover failure rate were +ig+, #+e S%CC$ call dro! rate0 +owever0 wa' normal, Cause anal*sis and handlingIn t+e ca'e of +ig+ #C$ a''ignment failure rate0 #C$ call dro! rate0 and +andover failure rate0 .ou can infer t+at t+ere are two !ro)a)ilitie'- Aailure occur' during t+e #C$ a''ignment0 and t+e fre>uenc. or time'lot u'ed ). t+e call +a' interference or i' un'ta)le, In t+e ca'e of normal S%CC$ call dro! rate0 t+ere i' a low !ro)a)ilit. t+at t+e BCC$ #&4 and t+e BCC$ fre>uenc. +ave interference, #+erefore0 t+ere i' a +ig+ !ro)a)ilit. t+at t+e non-BCC$ #&4 and t+e A$ fre>uenc. +ave interference, #+e c+eck of t+e device +ardware0 antenna '.'tem0 and tran'mi''ion 'ta)ilit. find' no !ro)lem', #+roug+ drive te't'0 .ou can find a +ig+ ratio of +ig+ 'ignal level and low voice >ualit., %ialing te't' '+ow t+at t+e voice >ualit. i' )ad, 3+en c+ecking t+e !arameter 'etting'0 .ou can find t+at t+e M/I of t+e new #&4 i' t+e 'ame a' t+e M/I of anot+er #&4, #+e cau'e of t+e fault i' fre>uenc. colli'ion )ecau'e t+e 'ame M/I u'ed, i'

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6.2 Case 26 Call Drop Due to $mbalance +etween Uplin) and Downlin)
S*mptom description#+e following '.m!tom' occurred during drive te't'- /fter t+e te't MS cam!ed on a cell0 it could not make call'? t+e MS can onl. receive call'? call dro!' occurred fre>uentl. at a certain di'tance from t+e antenna? a call dro! occurred after fre>uent +andover', Cause anal*sis and handling6 #+e cau'e ma. )e t+e u!link 'ignal level i' muc+ lower t+an downlink 'ignal level, %uring drive te't'0 move t+e te't MS toward' t+e edge of t+e cell0 and u'e t+e M/67 'ignaling anal.'i' tool to trace t+e 'ignaling on t+e B#S 'ide,

#+e tracing re'ult (a' '+own in t+e !reviou' figure) '+ow' t+at t+e u!link 'ignal level i' muc+ lower t+an t+e downlink 'ignal level, #+erefore0 call dro!' occur,

6." Case '6 Call Drop Due to Repeater Problem


S*mptom description(nder a B#S0 t+e #C$ call dro! rate in cell 5 reac+ed 67H? +owever0 t+e call dro! rate and conge'tion rate in cell 6 and cell = remained normal, Cause anal*sis and handling6, Block t+e c+annel' in t+e cell, #+e conge'tion rate in cell 50 +owever0 remain' +ig+, =, C+eck t+e traffic mea'urement re'ult', #+e di'tri)ution of interference )and' i' regular0 t+at i'0 t+e interference i' +ig+ during !eak traffic +our' and i' low during low traffic +our', 5, C+ange t+e fre>uenc. of cell 5 'o t+at t+e '!acing )etween t+e fre>uenc. and t+e original one i' at lea't 6 M$", #+e interference0 +owever0 !er'i't', #+erefore0 t+e !ro)a)ilit. of co-c+annel interference and ad1acent-c+annel interference i' eliminated, B, En'ure t+at t+e device' are not fault., 9, Aind t+e e*ternal interference, I, ('e a '!ectrum anal."er to !erform fre>uenc. 'can te't', #+e 'ignal from a certain fre>uenc. (t+e central fre>uenc. i' 87B,6B M$" and t+e '!ectrum )andwidt+ i' 577 k$") e*i't' continuou'l. and it i' 'imilar to t+e 'ignal from an analog '!ectrum, #+e 'trengt+ of t+e 'ignal at t+e divider

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!ort of cell 50 cell =0 and cell 6 i' F=J dBm0 FB7 dBm0 and FI7 dBm re'!ectivel.0 and t+e 'ignal 'trengt+ i' con'i'tent wit+ t+e interference level, #+e traffic volume in da.time i' greater t+an t+at at nig+t0 and t+u' t+e !ro)a)ilit. of intermodulation i' +ig+, It $an 8e $on$lu#e# t0at t+e 87B,6B M$" fre>uenc. i' t+e interference 'ource, 3+en a '!ectrum anal."er i' u'ed to !erform drive te't'0 t+e interference 'ource cannot )e located, 3+en te't' are !erformed on a roofto!0 it i' found t+at t+e interference i' generated ). a 'mall antenna of a re!eater, If t+e 'ignal from t+e antenna i' )locked0 all t+e te't re'ult' are normal, #+erefore0 t+e interference 'ignal i' generated ). t+e antenna,

6.' Case 76 Call Drop Due to Co"erage


S*mptom descriptionSu)'cri)er' com!lained t+at call dro!' occurred fre>uentl. w+en call' were made on t+e fift+ or t+e +ig+er floor' of a )uilding, Cause anal*sisSte! 6- Perform on'ite te't', Call dro!' occur and interference e*i't', 3+en a call dro! occur'0 t+e MS i' located in a cell t+at doe' not )elong to local B#S /, Ste! =- Confirm t+at t+e cell )elong' to B#S B0 w+ic+ i' a)out t+ree or four kilometer' awa. from t+e )uilding, #+erefore0 t+e 'ignal from a cell under B#S B i' reflected ). an o)'truction and t+en i' received ). t+e MS, / cro'' coverage area i' formed on t+e fift+ or a)ove floor of t+e )uilding, Ste! 5- C+eck t+e data configuration, In t+e BSC data configuration0 cell = of B#S / i' configured a' a neig+)oring cell of B#S B0 )ut cell 5 of B#S / i' not, 3+en t+e MS in t+e area u'e' t+e 'ignal from cell = of B#S B0 t+e 'ignal from cell 5 of B#S / i' 'tronger t+an t+at from cell = of B#S B, In t+i' ca'e0 +andover' cannot )e !erformed )ecau'e cell 5 of B#S / i' not a neig+)oring cell of B#S B, #+e 'ignal from cell = of B#S B ma. )e reflected multi!le time' )efore it i' received ). t+e MS, If t+e 'ignal )ecome' weak 'uddenl.0 an emergenc. +andover i' re>uired, In t+i' ca'e0 if )ot+ cell' = and 5 are not t+e )e't candidate cell' for t+e +andover0 t+e MS ma. )e +anded over to a cell under B#S C, #+e MS0 +owever0 cannot receive 'ignal' from B#S C, #+u'0 a call dro! occur', HandlingModif. t+e B/6 (BCC$) ta)le0 B/= (S/CC$) ta)le0 and neig+)oring cell relation ta)le in t+e BSC data configuration, En'ure t+at cell 5 under B#S / i' a neig+)oring cell of cell = under B#S B, Network engineering !arameter' are furt+er o!timi"ed to eliminate t+e cro'' coverage !ro)lem, Su)'e>uent te't' '+ow t+at t+e call dro! !ro)lem i' 'olved, Conclusion@ou can u'e t+e following met+od' to 'olve t+e cro'' coverage !ro)lem- 6, /d1u'ting t+e antenna of t+e cro'' coverage cell to eliminate cro'' coverage =, %efining new neig+)oring cell' for t+e cro'' coverage cell

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6.& Case 86 Reduction of Call Drops b* #ptimi5ing Hando"er Parameters


S*mptom description%uring drive te't'0 call dro!' occurred fre>uentl. at a cave entrance near t+e B#S )ecau'e +andover' were not !erformed in time, Before t+e MS entered t+e cave0 t+e 'ignal level of )ot+ t+e 'erving cell and t+e target cell wa' +ig+0 and t+u' a +andover wa' not triggered, /fter t+e MS entered t+e cave0 t+e 'ignal level of t+e target cell wa' !ro!er (a)out ;7 dBm)0 )ut t+e 'ignal level of t+e original 'erving cell ra!idl. decrea'ed to )elow 677 dBm, #+erefore0 a call dro! occurred )efore t+e mea'urement !eriod ended, Cause anal*sis and handling6 Modif. t+e 'etting' of t+e related !arameter', Parameter &ame PBG# 3atc+ #ime PBG# 2alid #ime PBG# $ #+re'+old +efore odification : + ;2 ;3 73 After odification ( 2 64 63 7:

(C <ual, #+re'+old Min %C Power on $ Candidate Cell

@ou can ad1u't t+e +andover !arameter' to reduce call dro!' in t+e following wa.'6, If t+ere i' no fre>uent audio di'continuit. or !ing-!ong +andover0 'et t+e !arameter' !ro!erl. 'o t+at PBG# +andover' can )e ea'il. !erformed0 t+u' minimi"ing t+e interference and reducing t+e call dro! rate, =, Set t+e emergenc. +andover t+re'+old !ro!erl. 'o t+at emergenc. +andover' are triggered )efore call dro!' occur,

6.6 Case 96 Call Drop Due to $nappropriate Parameter Setting


S*mptom description/fter a cutover of five B#S' for ca!acit. e*!an'ion0 t+e #C$ call dro! rate' in t+e cell' under t+e'e B#S' were +ig+ (reac+ed 9H), #+e num)er of call dro!' in eac+ cell wa' a)out 677, /mong t+e five B#S'0 one B#S t+at +ad no ca!acit. c+ange al'o +ad a +ig+ #C$ call dro! rate, #+e cau'e' of all call dro!' were related to radio fre>uenc., #+ere wa' no interference0 and

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t+e B#S +ardware wa' not fault., Cause anal*sis and handlingC+eck t+e data configuration0 fre>uenc. !lanning0 BSIC !lanning0 and traffic mea'urement re'ult', /ll t+e interference )and' are normal and no interference e*i't', #+e +andover 'ucce'' rate i' over 85H and t+u' +andover' are !erformed normall., C+eck t+e ver'ion' of eac+ #&4 and AP(, It i' found t+at t+e #&4 ver'ion i' incon'i'tent wit+ t+e AP( ver'ion, (!grade t+e #&4 and AP( to en'ure t+at t+eir ver'ion' are com!ati)le0 )ut t+e !ro)lem !er'i't', C+eck t+e data configuration again, It i' found t+at t+e B#S after ca!acit. e*!an'ion ado!t' t+e 69-6 multi!le*ing mode0 and t+at t+e mea'urement re!ort !re!roce''ing function i' ena)led for t+e B#S=4, #+e B#S=4 in 'ome ver'ion'0 +owever0 do not 'u!!ort t+e mea'urement re!ort !re!roce''ing function, #+erefore0 t+e #C$ call dro! rate i' too +ig+, /fter a large-'cale ad1u'tment i' !erformed on t+e '.'tem0 for e*am!le0 B#S cutover0 B#S ca!acit. e*!an'ion0 fre>uenc. re!lanning0 u!grade0 !atc+ in'tallation0 t+e related '.'tem !arameter' '+ould )e c+ecked com!letel. and ad1u'ted if re>uired, #+e following !arameter' '+ould )e c+ecked- neig+)oring cell relation'0 fre>uenc. interference condition'0 A$ !arameter'0 and cell !arameter', S!ecial attention '+ould )e !aid to t+e B#S ver'ion,

6.- Case :6 Call Drop Due to TR1 +oard Fault


S*mptom description%uring dialing te't'0 call dro!' occurred fre>uentl. in cell = of a B#S, Cause anal*sis#+e traffic mea'urement re'ult' '+ow t+at t+e #C$ conge'tion rate in t+e cell e*ceed' 67H and t+at t+e incoming +andover failure rate i' +ig+, #+e remote maintenance terminal '+ow' t+at one #&4 )oard in t+e cell i' not normal, #+u'0 t+e #&4 )oard ma. )e fault., Handling('e t+e te't MS to make call' re!eatedl. on onl. t+e fre>uenc. of t+e fault. #&4 )oard, It i' found t+at call dro!' occur on time'lot' 60 50 90 and J and t+at call' are made normall. on time'lot' =0 B0 I0 and ;, &emove t+e #&4 )oard and t+en in'ert it into anot+er 'lot, #+e !ro)lem !er'i't', In'ert a functional #&4 )oard into t+e 'lot of t+e fault. #&4 )oard, Call' are made normall., #+en0 in'ert t+e fault. #&4 )oard into anot+er ca)inet, #+e !ro)lem !er'i't', /' a conclu'ion0 t+e #&4 )oard i' fault., In'ert a '!are )oard into t+e 'lot of t+e fault. #&4 )oard0 call' are made normall., Summar*3+en te't' are !erformed on t+e B#S 'ide0 eac+ #&4 and eac+ time'lot on t+e #&4 '+ould )e te'ted, @ou '+ould en'ure t+at )i-directional call' can )e made on eac+ #C$ and t+at t+e voice >ualit. i' good,

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6./ Case ;6 Call Drop Due to Antenna S*stem Problem


S*mptom description/ new B#S576= wa' de!lo.ed at a 'ite and t+e cell configuration wa' S=:=:=, /fter t+e B#S576= wa' !ut into o!eration0 t+e num)er of #C$ call dro!' in )ot+ cell 6 and cell = in )u'. +our' reac+ed =70 t+e num)er of S%CC$ call dro!' in cell 5 in )u'. +our' reac+ed 60777, #+e'e counter' in cell 5 were normal, Cause anal*sis and handling6 /nal."e t+e traffic mea'urement re'ult' of #&4-level radio link !erformance in )u'. +our', It i' found t+at t+e num)er of a)normal radio link' on )ot+ #&4 5 (#&4 = and #&4 5 are configured for cell 6) and #&4 J (#&4 I and #&4 J are configured for cell =) i' great, #&4 5 and #&4 J are t+e 'econd #&4 in cell 6 and cell = re'!ectivel.? t+erefore0 t+e. are connected to t+e #4B c+annel of t+e %%P( in t+e corre'!onding cell, #+e 1um!er' of t+e two non-BCC$ #&4' ma. )e im!ro!erl. connected, /nal."e t+e traffic mea'urement re'ult' related to t+e u!link and downlink )alance !erformance, It i' found t+at u!link and downlink im)alance level' 60 =0 and 5 account for a large !ro!ortion of all im)alance level' for )ot+ #&4 5 and #&4 J, #+i' indicate' t+at t+e downlink lo'' i' too great or t+e downlink tran'mit !ower i' too low, #&4 = (main BCC$ #&4) and #&4 I (main BCC$ #&4) are connected to t+e #4/ c+annel of t+e %%P( in cell 6 and cell = re'!ectivel., 3+en call' are a''igned wit+ t+e c+annel' on t+e non-BCC$ #&40 tran'mit !ower decrea'e' '+ar!l. )ecau'e t+e feeder' of #&4 5 and #&4 J are im!ro!erl. connected, #+u'0 call dro!' occur, &ectif. t+e mi'connection and find t+at t+e #C$ call dro! rate and S%CC$ call dro! rate in )ot+ cell 6 and cell = )ecome normal,

6.2 Case <6 Call Drop Due to Transmission Problem


S*mptom description6 /t a certain 'ite0 t+e M # B#S wa' re!laced ). t+e $uawei B#S and t+e cell configuration wa' S=:=:=, n t+e nig+t of t+e re!lacement0 call' were made normall. and drive te't' '+owed t+at all !erformance counter' were normal, #+e traffic mea'urement re'ult' wit+in a !eriod of 69 minute' '+owed t+at MS-originated and MS-terminated call' were made normall. and +andover' were !erformed normall., /fter a week of o!eration0 t+e traffic mea'urement re'ult' '+owed t+at t+e value of t+e counter S%CC$ Sei"ure &e>ue't wa' not normal- #+e ma*imum num)er of S%CC$ 'ei"ure re>ue't' reac+ed 87770 t+e num)er of Succe''ful S%CC$ Sei"ure &e>ue't' wa' over J7770 and t+e num)er of Aailed S%CC$ Sei"ure' due to Bu'. S%CC$ wa' over 877, Com!ared wit+ t+e 'imilar S%CC$ counter'0 t+e #C$ traffic volume i' 'mall and t+e #C$ call dro! rate i' +ig+,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

Cause anal*sis and handling6 C+eck t+e +ardware on 'ite, It i' found t+at making a call i' difficult on 'ite, In addition0 'ome 'u)'cri)er' com!lained t+at it wa' difficult to make call' after t+e re!lacement, /fter o)taining t+e con'ent from t+e cu'tomer0 t+e on'ite engineer' !ower off t+e B#S and load t+e data again, %uring t+e initiali"ation of t+e B#S0 a me''age i' di'!la.ed0 indicating t+at t+e !roce'' i' di'ru!ted and t+at t+e communication i' timed out, Some !arameter' of t+e B#S cannot )e initiali"ed, #+e B#S +ardware i' normal and t+e ca)le connection' are !ro!er, Before t+e re!lacement0 t+e tran'mi''ion i' normal, /fter t+e re!lacement0 mo't of t+e tran'mi''ion ca)le' are t+e original one', $uawei engineer' re!lace onl. t+e tran'mi''ion ca)le )etween t+e tran'mi''ion e>ui!ment room and t+e $uawei BSC and u'e a new E6 connector to fi* t+e %%A tran'mi''ion ca)le to t+e E6 !ort on to! of t+e B#S ca)inet, #+erefore0 t+e E6 connector ma. )e made im!ro!erl. 'o t+at t+e tran'mi''ion )it error rate i' +ig+ and t+at t+e B#S cannot )e com!letel. initiali"ed, /' a re'ult0 w+en a 'u)'cri)er make' a call0 a''igning a #C$ i' difficult, / detailed c+eck '+ow' t+at t+e E6 connector on to! of t+e B#S ca)inet i' made im!ro!erl., /fter a !ro!er E6 connector i' u'ed0 t+e !ro)lem i' 'olved,

6.1) Case %=6 Call Drop Rate Doubled in a Co+CCH &etwor) After Upgrade from V<R% to V<R'
S*mptom description6 In t+e ,&pt (r# li$en*e proLe$tC a%ter t0e BSC wa* up,ra#e# %rom )<R7 to )<R(C t0e num8er o% $all #rop* in t0e CoBCCH network #ou8le#1 Cause anal*sis and handling6 Com!are 28&6 wit+ 28&5, It i' found t+at t+e function of configuring t+e BCC$ in t+e overlaid 'u)cell i' added to 28&5 and t+at a new #&4-level !arameter H-3Concentric Attribute (wit+ t+e default value &one) i' add, C+eck t+e code, It i' found t+at if t+e !arameter H-3Concentric Attribute i' 'et to &one0 t+e o!erating fre>uenc. )and of t+e MS ma. )e wrongl. determined, /' a con'e>uence0 !ower control ma. )e !erformed im!ro!erl., Aor e*am!le0 t+e 877 M$" fre>uenc. )and ma. )e mi'takenl. regarded a' t+e 6;77 M$" fre>uenc. )and, In t+i' ca'e0 if !ower control i' !erformed0 t+e !ower control am!litude )ecome' large and t+e 'ignal level i' ad1u'ted to a low level, #+u'0 call dro!' increa'e, Manuall. 'et t+e H-3Concentric Attribute of t+e main BCC$ to Underla* cell, #+e !ro)lem i' 'olved and t+e call dro! rate )ecome' normal,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

6.11 Case %%6 $ncrease in Call Drop Rate Due to $nacti"it* of T'=8 and T'=;
S*mptom description6 /fter a re!lacement wa' !erformed in $ainan Mo)ile !ro1ect0 t+e #C$ call dro! rate increa'ed, In ur)an area'0 t+e #C$ call dro! rate increa'ed from 7,BH to 7,JH? in 'u)ur)an area'0 it increa'ed from 7,JH to 6,6H, Cause anal*sis and handling6 /nal."e t+e / interface 'ignaling and t+e ver'ion c+ange, / ver'ion c+ange i' found0 t+at i'0 timer' #579 and #57; mu't )e 'et during t+e addition of t+e BSC data0 and t+e data modification in t+e timer ta)le doe' not take effect, #imer #579 and #57; are inactive? t+erefore0 t+e MSC doe' not initiate t+e call relea'e !rocedure, /' a re'ult0 t+e num)er of call dro!' increa'e' greatl., /fter t+e 'etting' of t+e two !arameter' are modified0 t+e call dro! rate )ecome' lower t+an t+at in t+e original network, #+e !ro)lem i' 'olved,

6.12 Case %26 $ncrease in Call Drop Rate Due to Change of TR%& on the SC Side
S*mptom description6 #+e value of t+e TR%& !arameter wa' c+anged from =7' to I7' to avoid retran'mi''ion of '+ort me''age' and to im!rove u'er e*!erience, /fter t+e c+ange0 t+e num)er of call dro!' wit+ t+e cau'e value &elea'e Indication increa'ed greatl., Cause anal*sis and handling6 !nal&ze t0e *i,nalin, on t0e ! inter%a$e1 !%ter t0e 'alue o% TR7N i* $0an,e#C t0e %ollowin, *i,nalin, %low take* pla$e= !%ter t0e MS *en#* a DISCONN CT me**a,e to t0e networkC t0e MSC #oe* not *en# a C" !R CMD me**a,e to relea*e t0e terre*trial re*our$e* an# t0e TCH1 In t0i* $a*eC t0e MS *en#* t0e BTS a DISC me**a,e to #i*$onne$t la&er 2 $onne$tion1 !%ter re$ei'in, t0e DISC me**a,eC t0e BTS *en#* a R "MIND me**a,e to t0e BSC1 T0enC t0e BSC *en#* a C" !R R N me**a,e to t0e MSC an# t0e num8er o% $all #rop* i* in$remente# 8& one1 /fter t+e #&6N !arameter i' 'et to =7' again0 t+e #C$ call dro! rate decrea'e' greatl. and return' normal,

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

Feedbac) Form for the TCH Call Drop Rate


If t+e #C$ call dro! rate i' +ig+ and tec+nical 'u!!ort i' re>uired0 fill in t+e following form, Chec) $tem Software ver'ion %ata configuration ta)le /larm information ,>ample BSC and B#S 'oftware ver'ion' K,dat file Description C+eck w+et+er t+e 'oftware ver'ion i' fault., C+eck w+et+er t+e network o!timi"ation !arameter' and !ower 'etting' are !ro!er, C+eck w+et+er alarm' related to t+e +ardware0 clock0 and tran'mi''ion are generated in a cell wit+ a +ig+ #C$ call dro! rate, Ba'ed on traffic mea'urement re'ult'0 c+eck w+et+er interference and im)alance )etween u!link and downlink e*i't, C+eck t+e cau'e' of call dro!', Ba'ed on t+e drive te't data0 determine w+et+er interference or coverage !ro)lem' e*i't,

$ardware0 clock0 and tran'mi''ion ('elfc+eck)

#raffic mea'urement

#raffic mea'urement re'ult' related to t+e voice >ualit. and t+e )alance )etween u!link and downlink &SC 'ignaling tracing data K,log (K,cell 'ite) or K,ant file

Signaling %rive te't data

GSM BSS Network KPI (TCH Call Drop Rate) Optimization Manual

INT RN!"

Chec) $tem t+er'

,>ample Engineering !arameter ta)le and electronic ma!

Description #+e N/S#/& 'oftware can )e u'ed to im!ort t+e electronic ma! to facilitate t+e geogra!+ical information c+eck,